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All Journal Jurnal Ilmu Pertanian Indonesia Jurnal Fitopatologi Indonesia Vegetalika Biospecies Saintek Perikanan : Indonesian Journal of Fisheries Science and Technology Jurnal Pasir Laut Jurnal Ilmiah Akuntansi dan Humanika Jurnal Profesi Kependidikan Publikasi Pendidikan Management of Aquatic Resources Journal (Maquares) BIOTROPIA - The Southeast Asian Journal of Tropical Biology Jurnal Kreatif Tadulako Online Resital: Jurnal Seni Pertunjukan (Journal of Performing Arts) Biosfer: Jurnal Tadris Biologi Maspari Journal Jurnal Kelautan : Indonesian Journal of Marine Science and Technology Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Jurnal Bioterdidik: Wahana Ekspresi Ilmiah Journal of Degraded and Mining Lands Management Proceeding International Conference on Global Resource Conservation BioCONCETTA Jurnal Perlindungan Tanaman Indonesia Jurnal Manajemen & Supervisi Pendidikan Indonesian Journal of Chemical Science HISTOGRAM: Jurnal Pendidikan Matematika AL ISHLAH Jurnal Pendidikan Panggung JFMR (Journal of Fisheries and Marine Research) RETORIKA: Jurnal Bahasa, Sastra, dan Pengajarannya JURNAL ILMIAH GEOMATIKA Squalen Bulletin of Marine and Fisheries Postharvest and Biotechnology ELSE (Elementary School Education Journal) : Jurnal Pendidikan dan Pembelajaran Sekolah Dasar JKTP: Jurnal Kajian Teknologi Pendidikan Jurnal Komunikasi dan Kajian Media Numeracy : Jurnal Ilmiah Pendidikan Matematika Tunjuk Ajar: Jurnal Penelitian Ilmu Pendidikan Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Akuatiklestari JMM (Jurnal Masyarakat Mandiri) Biosaintifika: Journal of Biology & Biology Education Garak Jo Garik : Jurnal Pengkajian dan Penciptaan Seni MENDIDIK: Jurnal Kajian Pendidikan dan Pengajaran Jurnal Penelitian Perikanan Indonesia Bawal : Widya Riset Perikanan Tangkap SEIKO : Journal of Management & Business JURNAL EDUCATION AND DEVELOPMENT Jurnal Keperawatan Abdurrab JURNAL PENDIDIKAN TAMBUSAI Jurnal Basicedu Manuju : Malahayati Nursing Journal Edumaspul: Jurnal Pendidikan YUME : Journal of Management Jurnal Pascapanen dan Bioteknologi Kelautan dan Perikanan Musawa: Journal For Gender Studies FONDATIA Jurnal Pendidikan Edutama Journal of Aquaculture and Fish Health Menara Ilmu Sang Pencerah: Jurnal Ilmiah Universitas Muhammadiyah Buton Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Jurnal Review Pendidikan dan Pengajaran (JRPP) Bahasa: Jurnal Keilmuan Pendidikan Bahasa dan Sastra Indonesia Perspektif Pendidikan dan Keguruan SCAFFOLDING: Jurnal Pendidikan Islam dan Multikulturalisme Journal of Education and Learning Mathematics Research (JELMaR) Management Studies and Entrepreneurship Journal (MSEJ) JPPS (Jurnal Penelitian Pendidikan Sains) Dharma Raflesia : Jurnal Ilmiah Pengembangan dan Penerapan IPTEKS Abdimasku : Jurnal Pengabdian Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Variabel Edunesia : jurnal Ilmiah Pendidikan Journal of Nursing and Public Health (JNPH) PAKAR Pendidikan Jurnal Penelitian Pendidikan Indonesia Jurnal Kebidanan Malakbi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Pengabdian UNDIKMA Jurnal Sosiohumaniora Kodepena (JSK) Jurnal Empathy Pengabdian Kepada Masyarakat Jurnal Ilmu Agama dan Pendidikan Agama Buddha (JIAPAB) Inteligensi : Jurnal Ilmu Pendidikan Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Prosiding Ilmu Agama dan Pendidikan Agama Buddha Khatulistiwa Nursing Journal IJORER : International Journal of Recent Educational Research ELIPS: Jurnal Pendidikan Matematika SCIENCE : Jurnal Inovasi Pendidikan Matematika dan IPA Journal of Sosial Science and Digital Marketing Global Abdimas: Jurnal Pengabdian Masyarakat MALANG JOURNAL OF MIDWIFERY (MAJORY) Journal of Pragmatics and Discourse Research V-art: Journal of Fine Art Formosa Journal of Science and Technology (FJST) Journal International of Lingua and Technology Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Jurnal Pengabdian Mandiri Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Al Jahiz: Journal of Biology Education Research Journal of Comprehensive Science Education, Language, and Culture Journal Journal Keperawatan Jurnal Basicedu Journal of Innovation and Research in Primary Education Mestaka: Jurnal Pengabdian Kepada Masyarakat KOLONI Indonesian Research Journal on Education Prosiding Seminar Informasi Kesehatan Nasional Paradoks : Jurnal Ilmu Ekonomi Jurnal Pengabdian West Science Wiratani : Jurnal Ilmiah Agribisnis Jurnal Pemberdayaan Masyarakat Nusantara Economos : Jurnal Ekonomi dan Bisnis Science and Education Journal International Journal of Emerging Research and Review Cendikia: Jurnal Pendidikan dan Pengajaran Jurnal Pengabdian Masyarakat Berkarya Inovasi Jurnal Pengabdian Masyarakat (IJPM) Jurnal Indonesia Mengabdi (JIM) (MJN) Engagement: Jurnal Pengabdian Kepada Masyarakat Zona Kebidanan : Program Studi Kebidanan Universitas Batam International Journal of Health Literacy and Science Jurnal Inovasi dan Teknologi Pendidikan Journal of Fisheries & Marine Journal of Health Research and Technology Journal of Indonesian Public Health Service Jurnal Studi Edukasi Integratif Jurnal Pendidikan MIPA Jurnal Pendidikan Progresif Holistic Nursing PLUS Pena Edukasia Jurnal Pengabdian Masyarakat Inovasi Indonesia
Suryanti
Universitas Muhammadiyah Buton
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

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Correlation Between Demographic Factors (Age, Gender, and Living Area) and Tuberculosis Notification Rates in Private Healthcare: a Cross-sectional Study Suryanti, Suryanti; Ahmed, Idris Adewale; Hamzah
International Journal of Health Literacy and Science Vol. 3 No. 1 (2025): International Journal of Health Literacy and Science
Publisher : Health Science UDINUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60074/ihelis.v3i1.68

Abstract

Tuberculosis (TB) remains a critical global health challenge, causing approximately 1.3 million deaths in 2022. Indonesia, ranking second globally in TB burden, faces substantial issues with under-reported TB cases, with nearly 30% unnotified due to barriers such as limited healthcare access, inadequate diagnostics, and inconsistent reporting systems. This study investigates the relationship between patient demographic factors — age, gender, and living area—and the under-reporting of TB cases in Indonesia’s private healthcare sector. Using Spearman correlation analysis, the study identified a significant association between living area and TB under-reporting (p < 0.05), highlighting disparities between urban and rural regions. In contrast, no significant correlations were observed for age or gender (p > 0.05). The findings emphasize the urgent need for strengthening healthcare infrastructure and implementing standardized digital reporting systems to address regional disparities and improve case notification rates. These insights provide critical guidance for policymakers and healthcare professionals in designing targeted interventions to reduce TB under-reporting and enhance public health outcomes.
Fenomena Penerapan Kurikulum Merdeka dalam Pembentukan Karakter Profil Pelajar Pancasila Siswa Sekolah Dasar Khairiyah, Ummu; Gusmaniarti, Gusmaniarti; Asmara, Berda; Suryanti, Suryanti; Wiryanto, Wiryanto; Sulistiyono, Sulistiyono
ELSE (Elementary School Education Journal) : Jurnal Pendidikan dan Pembelajaran Sekolah Dasar Vol 7 No 2 (2023)
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/else.v7i2.16924

Abstract

Tujuan penelitian ini adalah untuk mendeskripsikan penerapan kurikulum merdeka pada sekolah penggerak dalam membentuk karakter profil pelajar Pancasila peserta didik sekolah dasar di SDN 3 Tlanak Kabupaten Lamongan. Metode yang digunakan dalam penelitian ini adalah kualitatif deskriptif dengan menggunakan analisis fenomenologis. Data dikumpulkan dengan teknik wawancara kepada kepala sekolah, dan guru yang menerapkan kurikulum merdeka, dokumentasi, dan observasi. Penelitian ini menggunakan triangulasi data sebagai bentuk kevalidan dan keabsahan data. Hasil penelitian diperoleh bahwa dalam mengimplementasi kurikulum merdeka melalui kegiatan intrakulikuler dan P5 menjadikan peserta didik memiliki karakter profil pelajar Pancasila. Peserta didik diberikan beragam kegiatan pembelajaran sesuai minat dan kebutuhan. Kurikulum merdeka memiliki potensi dalam mewujudkan profil pelajar Pancasila apabila dalam implementasinya adanya kolaborasi yang baik antara kepala sekolah, guru, peserta didik, orang tua, serta masyarakat
Application of Science Process Skills in Courses of Basic Science Concepts Istianah, Farida; Suryanti, Suryanti; Mintohari, Mintohari; Julianto, Julianto
Scaffolding: Jurnal Pendidikan Islam dan Multikulturalisme Vol 7 No 1 (2025): Geographical Coverage: Indonesia, Egypt
Publisher : Institut Agama Islam Sunan Giri (INSURI) Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/scaffolding.v7i1.6917

Abstract

The aim of this research is to determine the effect of applying the science process skills (KPS) approach to student learning outcomes in the Basic Concepts of Science course. This research uses a quantitative approach with a one group pre-test post-test design. Data collection is carried out by observation, tests and documentation. Primary data sources are obtained from learning outcomes and student responses regarding the implementation of learning using a process skills approach. Meanwhile, secondary data is based on literature and previous research related to science process skills. Data analysis was carried out using the normality test, paired sample t test and N-Gain test. The population in this study were students of the 2023 class of the Primary School Teacher Education Study Program, Surabaya State University. Using a random sample from class B with a total of 43 students. The research results showed that the average pre-test score was 68.76, then after applying science process skills the average post-test score was 84.27, which shows effectiveness in increasing students' understanding of basic science concepts courses. This is supported by N-Gain data which produces an increase of 0.60 in the moderate increase category.
Analysis of coastal management strategies in responding to shoreline changes in Karimunjawa and Kemujan Islands of Central Java, Indonesia Suryanti, Suryanti; Muskananfola, Max Rudolf; Febrianto, Sigit; A'in, Churun
Journal of Degraded and Mining Lands Management Vol. 12 No. 3 (2025)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15243/jdmlm.2025.123.7509

Abstract

The Karimunjawa National Park area has various coastal resources and ecosystems, such as mangrove forests, seagrass, and coral reefs, which provide a habitat for several vital organisms. The presence of natural and human factors in coastal areas causes environmental degradation. Changes in environmental conditions, increasing population, and land requirements in Karimunjawa National Park can have negative impacts if not appropriately managed. Therefore, coastal management strategies are needed to maintain sustainability and prevent the extinction of coastal resources. The research locations are Karimunjawa Island and Kemujan Island. This research aimed to develop a coastal management strategy based on changes in the shoreline of Karimunjawa Island and Kemujan Island. The SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis model was used to identify coastal management strategies through the most effective priority scale. The research results showed that in 2008-2023, the average erosion on Karimunjawa Island was -11.41 m or -0.75 m/year, and accretion was 13.30 m or 0.87 m/year, while the average erosion on the island rainfall was -13.74 m or -0.90 m/year and accretion is 13.30 m or 1.07 m/year. Management strategies that can be implemented are (1) forming a board or committee; (2) conducting outreach and education activities; (3) identifying critical areas; (4) developing protection and utilization programs; (5) conducting research; (6) monitoring; (7) formulating policies.
Evaluasi Kompetisi Model Tumpang Gilir Cabai Rawit dengan Jagung dan Aplikasi Konsorsium Agens Hayati Sevirasari, Nindy; Sulistyaningsih, Endang; Kurniasih, Budiastuti; Suryanti, Suryanti; Wibowo, Arif; Joko, Tri
Vegetalika Vol 14, No 1 (2025)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/veg.101401

Abstract

Praktik budidaya yang intensif pada tumpang gilir antara cabai rawit–jagung perlu dilakukan evaluasi untuk mengetahui keunggulan lahan dan kompetisi di antara dua spesies yang berbeda. Tujuan penelitian ini untuk mengetahui nilai kompetisi dan keunggulan lahan dari model tanam tumpang gilir cabai rawit–jagung dan aplikasi agens hayati. Penelitian dilakukan di Magelang, Jawa Tengah, Indonesia pada Mei 2019–Januari 2020. Penelitian menggunakan metode penelitian kuantitatif yang disusun dalam Rancangan Acak Kelompok Lengkap dua faktor; faktor pertama yaitu model tanam tumpang gilir (2 baris dan 3 baris cabai rawit) dan faktor kedua yaitu aplikasi agens hayati (dengan dan tanpa aplikasi agens hayati). Monokultur cabai dan jagung tanpa aplikasi agensi hayati merupakan kontrol. Data dianalisis menggunakan Analisis Varians dan Uji Lanjut Duncan's multiple range tests pada α = 5%. Tumpang gilir dinilai berdasarkan Nisbah Kesetaraan Lahan, Nisbah Kesetaraan Lahan berdasarkan Waktu, Agresivitas, Rasio Kompetisi, dan Kehilangan Hasil Aktual. Hasil penelitian menunjukkan bahwa Model tanam 2 dan 3 baris cabai rawit pada pola tanam tumpang gilir cabai rawit dengan jagung dan pemberian agens hayati menghasilkan nilai Nisbah Kesetaraan Lahan dan Nisbah Kesetaraan Lahan Berdasarkan Waktu > 1. Cabai rawit memilki indeks Agresivitas dan Rasio Kompetisi yang lebih besar daripada jagung, namun memiliki nilai Kehilangan Hasil Aktual yang tinggi jika ditanam pada pola tumpang gilir tidak disertai pemberian agens hayati. Dari metode yang diterapkan pada penelitian ini, maka tumpang gilir cabai rawit dengan jagung model 2 baris dengan pemberian agens hayati direkomendasikan karena layak diterapkan dan menguntungkan untuk diusahakan terutama bagi pertanian skala kecil.
FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KUNJUNGAN K4 DI KECAMATAN KARIMUN KABUPATEN KARIMUN Sari, Yuliana; Suryanti, Suryanti
Zona Kebidanan: Program Studi Kebidanan Universitas Batam Vol 10 No 1 (2019): DESEMBER
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zkeb.v10i1.609

Abstract

The coverage of K1 Visit in Indonesia is on 97.5%, and Achievement of K4 is on 87.48%. In this case, it is still less than the national target of K1 visit which is 100%, and K4 visit which is 95%. This research is quantitative research with Cross-Sectional design. The study was conducted from June to August with accidental sampling method of 42 respondents. Respondents were mostly categorized as multipara, which is 32 respondents (76.2%), did not receive husband support (76.2%), and did not make K4 visits (78.6%). There was a correlation between respondents' knowledge and K4 visits in Karimun District, Karimun Regency Year 2017 with p-value = 0,017, there is a relationship between parity with K4 visit in Karimun District Karimun Regency Year 2017 with p-value = 0,012. And there is a relationship between husband support with K4 visit in Karimun District Karimun Regency Year 2017 with p-value = 0,012. So it can be concluded that there is a relationship between knowledge with K4 visit, there is relationship between parity with K4 visit, and there is a relationship between husband supports with K4, for respondents who want to do K4 visit.
HUBUNGAN PENGETAHUAN DAN SIKAP IBU TERHADAP KUNJUNGAN IBU BALITA DI KELOMPOK BINA KELUARGA BALITA (BKB) MELATI INDAH DESA TOAPAYA SELATAN KECAMATAN TOAPAYA KABUPATEN BINTAN PROVINSI KEPULAUAN RIAU Elinda, Elinda; Yunifitri, Astri; Suryanti, Suryanti
Zona Kebidanan: Program Studi Kebidanan Universitas Batam Vol 10 No 2 (2020): APRIL
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zkeb.v10i2.642

Abstract

Malnutrition problem is the main focus of the President of Indonesia. In this case President Joko Widodo and World Bank President Jim Yong Kim discussed the stunting problem or malnutrition which reached number of children in the country. Malnutrition in the Riau Islands Province in 2017 was a parental problem (63.4%). One of a series of sustained and guided activities to ensure optimal growth and development of infants rolled out by the government is the "TODDLER’S FAMILY DEVELOPMENT" Program. The Ministry of Health reported that around 150.8 million toddlers in the world experienced stunting and 17.7% of children in Indonesia experienced malnutrition. Several factors that affect the sustainability of the toddler’s family development program among which is influenced by toddler’s families. Lack of sufficient level of education in caring for and educating children can affect the development of toddlers. The purpose of this study is to determine whether there is a relationship between knowledge and attitudes of mothers towards the visit of mothers in the Toddler Family Development Group. This study adopted an analytical survey research design using the Cross Sectional approach carried out in the South Toapaya Village of Toapaya subdistrict in March-August 2019. The population and sample were 31 mothers with a total sampling technique. From the data analysis using chi square, the results of 31 mothers of toddlers were mostly obtained good knowledge (71%), good attitude (71%) and irregular visits of mothers to the Toddler Family Development Group (68%). Statistical test results have a relationship between knowledge where p = 0.001 <0.05, and attitude p = 0.001 <0.05. In conclusion, there is a significant relationship between knowledge and attitude with the visit of a mother with toddler in South Toapaya Village, Toapaya District. It is suggested that the Toddler Family Development Program is able to support cadres to develop and form a Toddler’s Family Development Group in other villages
Pelayanan Imunisasi pada Bayi Selama Pandemi Covid-19 Marsela, Yenny; Uli, Winda Hotma; Suryanti, Suryanti
Zona Kebidanan: Program Studi Kebidanan Universitas Batam Vol 11 No 2 (2021): APRIL
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zkeb.v11i2.761

Abstract

The global Covid-19 pandemic has greatly affected health services. In Indonesia, the Covid-19 pandemic has greatly affected all health services, especially basic health services, including immunization services. There has been a decline in the coverage of basic and advanced routine immunizations in various regions in Indonesia. The burden of immunization-preventable diseases (PD3I) in Indonesia is still very high, so immunization services are very important, especially during a pandemic. Various recommendations for immunization services during the Covid-19 pandemic were issued to ensure immunization services remain a priority for infants and children less than 24 months old in order to prevent the extraordinary events of PD3I. 
KARAKTERISTIK DAN PENGETAHUAN WANITA USIA SUBUR (WUS) DENGAN MINAT MELAKUKAN DETEKSI DINI KANKER SERVIKS MELALUI METODE INSPEKSI VISUAL ASAM ASETAT (IVA) DI PUSKESMAS NUMBING Apriani, Finta; Suryanti, Suryanti
Zona Kebidanan: Program Studi Kebidanan Universitas Batam Vol 11 No 3 (2021): AGUSTUS
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zkeb.v11i3.799

Abstract

Cervical cancer is the second cancer which causes death of women in the world. Governmenth a simple mented an early detection program using visual inspection of acetic acid, but this has not been implemented properly because level of awareness of Indonesian women about danger sofcervical cancer and for early detection of cervical cancer is still low. The objective of this study is to determine the characteristics and knowledge of eligible woman on aninterest to early detection of cervical cancer using Visual Inspection with Acetic Acid) method. This research was included into analytical survey design with crosssectional approach. Population of this study wast eligible women who visited to Numbing Public Health Center. Sample taken was around 48 women. This research was conducted on December to February 2021. The instrument used for collecting data was questionnaire. Data was analyzed by using Chi Square statistical test. Result of 48 respondents showed that mostly, they had low education level about 35 respondents (72,9%). Dealing with the employment status, 29 respondents (60,4%) had jobs. More than half of respondents had low economic status around 27 respondents (56,3%). Inconclusion, there is a significant correlation of education with p=0,000, employment status with p=0,002, Economic status with p=0,003, knowledge with p=0,003 on an interest to early detection of cervical cancer using Visual Inspection with Acetic Acid (VIA) method. The suggestion for respondents is hopefully they will have an interest to detect early the cervical cancer using Visual Inspection with Acetic Acid method.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan PT. Pos Indonesia (Persero) Cabang Parepare Ramli, Ramli; Suryanti, Suryanti; Budiandriani, Budiandriani
SEIKO : Journal of Management & Business Vol 6, No 2.1 (2023)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i2.5563

Abstract

Penelitian ini bertujuan untuk mengetahui apakah kualitas pelayanan berpengaruh terhadap kepuasan pelanggan PT. Pos Indonesia (Persero) Cabang Parepare. Metode pendekatan yang digunakan dalam penelitian ini adalah kuantitatif dengan teknik pengumpulan data dilakukan dengan menggunakan kuesioner. Populasi dalam penelitian ini adalah seluruh pelanggan yang melakukan transaksi di PT. Pos Indonesia (Persero) Cabang Parepare dan diambil sampel sebanyak 30 orang pelanggan. Hasil penelitian ini menunjukkan bahwa variabel kualitas pelayanan (X) berpengaruh positif dan signifikan terhadap variabel kepuasan pelanggan (Y). Kualitas pelayanan berpengaruh signifikan terhadap kepuasan pelanggan dengan hasil koefisien regresi bernilai positif sebesar 0,473. Jika kualitas pelayanan meningkat sebesar 1% maka kepuasan pelanggan akan naik sebesar 0,473. Kemudian dari output tersebut diperholeh koefisien determinasi (R square) sebesar 0,251 yang mengandung pengertian bahwa pengaruh variabel kualitas pelayanan terhadap variabel kepuasan pelanggan sebesar 25,1%. Kata Kunci : Kualitas Pelayanan, Kepuasan Pelanggan. PT Pos Indonesia
Co-Authors : Samwilson Slamet, : Samwilson A'in, Churun Abduh H. Harun Abdul Ghofar Abdul Kohar Mudzakir Abdullah, Jilan Tsani Abdur Rahman Abiyoga, Reinaldi Achmadi Priyatmojo Adelia, Aprilla Adliya, Nafa Afwa, Rainuy Saninzita Agung Prasetyo agung Suryanto Agus Hartoko Agus Indarjo Agusalim Agusalim Agusalim, Agusalim Agustina, Wa Ode Ahmed, Idris Adewale Aisya, Selvira aji, muhammad tri Akmal, Ahmad Alfizhari, Ananda Erza Putra Amrozi Khamidi Amrullah Amrullah Andri Kusuma Wijaya Andriya Risdwiyanto Anggitiara, Nafisa Anggoro, Sutrsino Anggraini, Teti Dwima Anggraini, Verga Ayu Ani Widiastuti, Ani Aninditia Sabdaningsih Anrilia E.M. Ningdyah Anugerah, Andi Surya Apriani, Finta Aprilatutini, S.Kep.,M.Pd, Titin Ardiyanti, Amanda Riska Arie Widya Murni Arief, Mochamad Candra Wirawan Arif Rahman Arif Wibowo Arifuddin Arifuddin Arnentis Arnentis, Arnentis Arsid, Irfan Arwita, Mulyawati Arya Setya Nugroho Asdar Asdar Asfahani, Asfahani Aslichah, Aslichah Asmal, Muthmainnah Astuti, Sri Lestari Dwi Aulia, Namira Aurumitha, Fatikhasiwi Nur Ayu Istiqomah, Ayu Azizah, Imarotul Azzahra, Fella Suffa A’in, Churun Bambang Sulardiono BERDA ASMARA Binar Kurnia Prahani Budi Purwoko Budiandriani, Budiandriani Buston, Erni Cahyana, Rendra Cantika, Cantika Carol Sipasulta, Grace Chatarina Umbul Wahyuni Choirunnisa, Nadia Lutfi Chomayaroh, Devinda Mardhalita Christanti Sumardiyono Churun Ain Cindy, Agustin Hanivia Citra, Lalik Salistia Dara, Sokha DARMANSYAH . Denia, Mareta Fitri Desti, Desti Dewi, Nadila Diah Ayuningrum, Diah Dian Wijayanto Diantha, Soemantri Didit Purnomo Durrotun Nafisah Duwi Pudjiati Dwi Septiwiharti Dwi Sulistyowati Efi Kristiana Eki Candra Eko Ferianto, Anggun Elinda, Elinda Endang Sulistyaningsih ENDANG SUSANTINI Erawan, Galih Majesty Eriswan Eriswan Erni Yuliastuti Etty Sri Hertini Fadila, Nora Faidah, Dini Ilmiyati Fajar Purnama, Muhammad Fajrina, Rahma Melisha Fakhrizal, Herwan Farida Istianah Fatsiwi Nunik Andari Febbrianna, Vida Febrianto, Sigit febrianto, sigit Ferazona , Sepita Fikry, Debby Salju Firdaus, Fandu Zakariya Firmansyah Firmansyah Fitanti, Sinta Yuni Fitrani, Nurokhmah Fitria Jannatul Laili FITRIYAH, AINUN Fitriyeni, Fitriyeni Frida Purwanti Ganes Gunansyah Gazali Salim Ghazali, Faiq Mevlana Gozion, Akwila Grace, Grace Gusmaniarti, Gusmaniarti Hadi, Anto J. Hafid, Normadia Hamzah Hamzah Hamzah Hapsari, Larasati Dini Hari Eko Irianto Hariyadi, Guruh Taufan Hartono Hartono Hasniaty, Hasniaty Haudi, Haudi Hersiyati Palayukan Heru Laksono Himatul Aliyah Febriana, Himatul Aliyah Husnah, Asmaul Ianah, Fini Failasufah Ibnu Hajar Ida Bagus Made Wisnu Parta Ida Farida Ika Candra Sayekti Ika Rahmawati Ikasari, Diah Ilham, Farid Ilhamsyah, Ahmad Imaduddin, Imaduddin Indartiningsih, Duhwi Indrawati Indrawati Ira Restu Kurnia Iranda, Rama Irawati Irawati Irwan Irwan Irwan ISKANDAR HASAN Islamah, Dina Isnaniah, Isnaniah Istiq'faroh, Nurul Jaka Prasetya Jehloh, Nurulhuda Julianto Julianto Junaidi Junaidi Kamel, Genta Fransisma Kantina, Sri Karis Widyatmoko karmila karmila Karmila, Miratun Khairir Rizani Khairiyah, Ummu Kritiyasari, Dwi Kurniasih, Budiastuti Kusuma, Febryan Jati Kusumaningrum, Lely Laili Rahmi, Laili Lewa, Andi Hallang Lisvian Sari, Ayu Silvi Lubis, Denisya Alyifiya Gusfa Lundin, Kennet Lutfi Choirunnisa, Nadia M. Bambang Edi Siswanto M. Sukarno Maharani, Puti Marahzali, Deswalantri Marsela, Yenny Masayu Rahmia Anwar Putri, Masayu Rahmia Anwar Matondang, Maria Marisa Maulida, Gita Max Rudolf Muskananfola Megawati - Meggy Novitasari Meisa Diningrat, Syaiputra Wahyuda Mintohari, Mintohari Mochamad Nursalim Mochammad Nursalim, Mochammad Muhammad Asrullah Muhammad Fajar Purnama Muhammad Rivai Muhammad Yusri Bachtiar, Muhammad Yusri Mujiyanto Mujiyanto Muljanah, Ijah Murtaqi, Mohamad Rifqi Mustaji Mustaji, Mustaji MZ, A.F Suryaning Ati N. Nurjanah Nadi Suprapto Nafsi, Radhiatun Natadiwijaya, Ismail Fikri Nawir, Daud Neng Sholihat Neni Mariana Nia, Eka R Nisak, Yuyun Khoirun Nugroho, Patric Erico Rakandika Nugroho, Tiyo Meizi Nunuk Hariyati Nur Azizah Nur Rohmah Prihatanti Nurdiani, Silvana Nurfuad, Ferdian Adam Nurkhairo Hidayati Nursarif, M. Nurul, Febi Oktavia, Rita Oktavianto Eko Jati Palin T., Yona Pauzan Efendi Pereira, Aquilio Permanasari, Novalia Gita Pramesti, Cicik Pramonodjati, F.Pramonodjati Pratama, Ahmad Roy Januar Pratama, Fachry Rizky Prawitasari, Dian Pribadi, Ary Hendri Prihatanti, Nur Rohmah Pudiarifanti, Nadia Pudjiastuti, Duwi Pujiono Wahyu Purnomo Purnama, Muhammad Purnomo, Pudjiono Wahyu Purwanto, Hadi Putri Ade Rahma Yulis Putri, Wahyu Eka R S, Riki Suliana R.S., Riki Suliana RAASYIDAH, FITRI Rachman, Reza Saeful Rafidah Rafidah Rahayu, Eva Putri Rahayu, Sari Sistyawati Rahmawan, Dimas Yoga Rahmawati, Lili Rahmayumita, Restesa Ramadani, Ainun Mujahidah Ramadani, Helsi Zulfan Ramadhan, Syahrul Bastian Ramli Ramli Ransangan, Julian Ratna Sari , Mega Ria Febrianasari Rian, Rica Rida Jelita Rini, Endah Febri Setiya Rita Adriani Benya Adriani Riyanti, Apriani Rizal Akbar Hutagalung, Rizal Akbar Robiah, Siti Rofiah, Chusnul Rose Dewi Rosi, Fatika Putri Rozi Rozi, Rozi Rudolf Muskananfola, Max Rudy Rudy Rupinis, Rupinis Rusijono, Rusijono S. Sundari Sabahannur, St Sabar Nurohman Safitri, Fani Safitri, Linda Said, Ratna Salma, Siti San Jose, Ariel E Sandra, Widaty Santi, Yulia Santika, Islaminati Anna Saphira, Hanandita Veda Sari, Ayu Silvi Lisvian Sari, Desy Melinda sari, yelfira Satino Satino Sembiring, Rinawati Sepita Ferazona Setiawan, Aries Setiawan, Bagus Putro Sevirasari, Nindy Sholihah, Nurlita Rubbi Sidik, Riki Suliana Ranggawati Siti Aisyah Siti Khadijah Siti Rudiyanti Sitti Hartinah DS Sitti Nurana Slamet Budi Prayitno slamet budi prayitno Sok, Vann Solichah, Maratus Solihin, Annas Solikhah, Bety Maratus Sri Rustiyanti Sri Wahyuni Sriati Dwiatmini Suchi Avnalurini Sharief Sugianto Sugianto Sugiarto S Suliana, Riki Sulistiawati, Dea Sulistiyono Sulistiyono Sundari, Sri Suprapto , Nadi Suprayitno Suprayitno Supriharyono Supriharyono Suradi Wijaya Saputra Suryaningrum, Theresia Dwi Suryanto Suryanto Susamto Somowiyarjo SUSMITA, ROLITA Sutrisno Anggoro Suyanto Suyanto Suzahra Khoirunisya Syarniah, Syarniah T, Nefri Taufik, Akbar Teguh Erawati, Teguh Tenriana, Nuzul Thalib, Najdah Tiawati, Refa Lina TITIN SUNARYATI Tri Joko Uli, Winda Hotma Ummah, Nur Fadhilah Usman, Aulia Utama, Riyanda Putra Utami, Sri Aulia Ramaddini Utari Nur Umrah Utiya Azizah vonny khresna dewi Wahida, Siska Nur Wahono Widodo Wahyu Wahyu Wanda Listiani Wardana, Taufan Kusuma Wati, Siti Risna Weti, Weti Wibowo, Eko Prasetyo Widiyanah, Ima Widodo Widodo WIDOWATI BUDIJASTUTI wignyo, su Winanda, Aris Dwi Wiryanto Wiryanto Wisanggeni, Gen Adi Wiwi Siti Rohmah, Wiwi Siti yanto, Suyanto yanto Yayat Suharyat Yayuk Sugianti Yeni Tutu Rohimah Yoka Putri, Arizkylia Yolviansyah, Fauziah Yulia Roslinawati Yuliana Sari Yulianis, Yola Yunifitri, Astri YUNINSI, YUNINSI Yustisia, Nova Zahidah Zahidah, Zahidah ZAINUL ARIFIN IMAM SUPARDI Zakiah Zakiah Zevriawan, Aldhimas Bagus