p-Index From 2021 - 2026
30.89
P-Index
This Author published in this journals
All Journal Jurnal Pendidikan Vokasi DIDAKTIKA: Jurnal Pendidikan Sekolah Dasar JURNAL PENELITIAN ILMU PENDIDIKAN EKUIVALEN - Pendidikan Matematika Natural Science: Journal of Science and Technology Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK) Journal of Nutrition College Publika Budaya Jurnal Manajemen Bisnis Media Ekonomi dan Manajemen TEKMAPRO Journal of Industrial Engineering and Management JAM : Jurnal Aplikasi Manajemen TARBIYA : Journal Education in Muslim Society EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Edufisika: Jurnal Pendidikan Fisika Monex: Journal of Accounting Research Jurnal Ilmiah KOMPUTASI Edu Komputika Journal JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Ekonomi Pembangunan STIE Muhammadiyah Palopo Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Jurnal Komunikasi Syntax Literate: Jurnal Ilmiah Indonesia Jurnal SOLMA Journal of Economic, Bussines and Accounting (COSTING) PEDAGOGI EKONOMIS : Journal of Economics and Business TUNAS BANGSA Visipena Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Indonesian Journal of Obstetrics and Gynecology (Majalah Obstetri dan Ginekologi Indonesia) Jurnal Teknik Pertanian Lampung (Journal of Agricultural Engineering) J-MAS (Jurnal Manajemen dan Sains) Distribusi SEIKO : Journal of Management & Business JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Akuntansi community: Pengawas Dinamika Sosial Jurnal ULTIMA Accounting INVENTORY: JURNAL AKUNTANSI Media Keperawatan Indonesia Jurnal Riset Pendidikan Dasar JURNAL PENDIDIKAN TAMBUSAI Jurnal Pendidikan Ekonomi (JURKAMI) Krea-TIF: Jurnal Teknik Informatika Jurnal Ilmiah Pendidikan dan Pembelajaran Journal of Educational Research and Evaluation Manuju : Malahayati Nursing Journal Journals of Ners Community OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi YUME : Journal of Management JMIE (Journal of Madrasah Ibtidaiyah Education) GEMA EKONOMI Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Almana : Jurnal Manajemen dan Bisnis Journal of Nursing Care Jurnal Pendidikan Akuntansi dan Keuangan JISIP: Jurnal Ilmu Sosial dan Pendidikan Journal of Innovation in Business and Economics Jurnal Dedikasi Pendidikan Fajar Historia: Jurnal Ilmu Sejarah dan Pendidikan MABIS: Manajemen dan Bisnis Jurnal Aplikasi Akuntansi Widya Balina :Jurnal Ilmu Pendidikan dan Ekonomi Jurnal Administrasi dan Manajemen Jurnal Sistem Informasi, Manajemen, dan Akuntansi (SIMAK) JURNAL EKSBIS Jurnal Psikologi : Jurnal Ilmiah Fakultas Psikologi Universitas Yudharta Pasuruan Jurnal Ekonomi Manajemen Balance Vocation Accounting Journal Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Edunomika (JIE) Jurnal Surya ILKOMNIKA: Journal of Computer Science and Applied Informatics Jurnal Vokasi Diagnosis: Jurnal Ilmiah Kesehatan Jurnal Manajemen Bisnis dan Kewirausahaan The Indonesian Journal of Health Science Jurnal Tekinkom (Teknik Informasi dan Komputer) Creative Research Management Journal Jurnal Riset Entrepreneurship JIIP (Jurnal Ilmiah Ilmu Pendidikan) PINISI Discretion Review Budimas : Jurnal Pengabdian Masyarakat Journal of Applied Science, Engineering, Technology, and Education EDUNursing Getsempena English Education Journal Journal of Digital Marketing and Halal Industry Perspektif : Jurnal Ilmu Administrasi Coopetition : Jurnal Ilmiah Manajemen Journal of Computer Science, Information Technology and Telecommunication Engineering (JCoSITTE) Journal of Management - Small and Medium Enterprises (SME's) Jurnal Pengabdian kepada Masyarakat Nusantara Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal of Islamic Educational Psychology Community Empowerment Journal of Economics and Business UBS International Journal of Engineering, Science and Information Technology Jurnal Ekonomi Efektif El-Mujtama: Jurnal Pengabdian Masyarakat Devotion: Journal of Research and Community Service Berajah Journal Jurnal Pengabdian Masyarakat (ABDIRA) Jurnal Ekonomi Caring : Jurnal Pengabdian Masyarakat Didaktika Estoria: Journal of Social Sciences & Humanities Jurnal Agro Dedikasi Masyarakat (JADM) Jurnal Sistem Informasi, Teknik Informatika dan Teknologi Pendidikan (JUSTIKPEN) Journal of Social Research Jurnal Pengabdian Multidisiplin Gemakes: Jurnal Pengabdian Kepada Masyarakat PEMA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Abdimas Polsaka: Jurnal Pengabdian Masyarakat VIVA THEMIS- Jurnal Ilmu Hukum dan Humaniora Journal of Accounting and Finance Management (JAFM) Jurnal Pengabdian Ruang Hukum Journal of Islamic Communication and Counseling Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Journal of English Language Teaching, Linguistics and Literature (JETLEE) Asian Journal of Management Analytics Tsaqofah: Jurnal Penelitian Guru Indonesia Jurnal Pengabdian Masyarakat Bhinneka Sewagati: Jurnal Pengabdian Masyarakat Indonesia Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Sintaks Logika (JSilog) Journal of Islamic Economics Lariba HISTORIA: Jurnal Program Studi Pendidikan Sejarah Journal Research of Social Science, Economics, and Management Indonesian Research Journal on Education Eduvest - Journal of Universal Studies Jurnal Keperawatan Innovative: Journal Of Social Science Research Jurnal Pengmas Kestra (JPK) Jurnal Manajemen Dan Akuntansi Medan Prosiding Seminar Riset Mahasiswa Amkop Management Accounting Review (AMAR) Jurnal Pengabdian Masyarakat Bangsa Sahabat Sosial: Jurnal Pengabdian Masyarakat Barongko : Jurnal Ilmu Kesehatan GLORY Jurnal Ekonomi dan Ilmu Sosial Jurnal Muamalat Indonesia Journal of Systems, Information Technology, and Electronics Engineering Journal of Mandalika Literature International Journal of Health Sciences International Journal of Application on Economics and Business JAMPARING: Jurnal Akuntansi Manajemen Pariwisata dan Pembelajaran Konseling Riwayat: Educational Journal of History and Humanities Socius: Social Sciences Research Journal Al-Qalbu: Jurnal Pendidikan, Sosial dan Sains Journal Of Artificial Intelligence And Software Engineering Journal of Health Sciences and Epidemiology Jurnal Pallangga Praja Causa: Jurnal Hukum dan Kewarganegaraan GEMBIRA (Pengabdian Kepada Masyarakat) Jurnal Ilmu Pendidikan dan Psikologi (JIPP) TGO Journal of Community Development Jurnal Multidisiplin Indonesia MANGGALI Jurnal Social Society Nomos : Jurnal Penelitian Ilmu Hukum Jurnal Solusi Masyarakat (JSM) Asian Journal of Social and Humanities Proceedings Series of Educational Studies JER Journal of Social Work and Science Education Tamaddun: Jurnal Ilmu Sosial, Seni, dan Humaniora Prosiding Simposium Nasional Manajemen dan Bisnis Applied Engineering, Innovation, and Technology Jurnal Maisyatuna Biosainsdik: Biologi Sains dan Kependidikan Journal of Professional Education Ulil Albab Welfare: Jurnal Pengabdian Masyarakat Azimuth: Journal of Islamic Astronomy SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Jurnal Wicara Desa Joyful Learning Journal Dinamika Pendidikan ABDI NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Marsipature Hutanabe: Jurnal Pengabdian Kepada Masyarakat JURNAL MANAJEMEN DAN BISNIS INDONESIA Omni Nursing Journal Jurnal Pengabdian Masyarakat Inovasi Indonesia International Journal of Economics, Science, and Education (IJESE)
Claim Missing Document
Check
Articles

CORPORATE SOCIAL RESPONSIBILITY TERHADAP CUSTOMER LOYALTY YANG DIMEDIASI OLEH ELECTRONIC SERVICE QUALITY, TRUST DAN CUSTOMER SATISFACTION PADA INDUSTRI PERBANKAN INDONESIA Prashella, Delia Anindita; Kurniawati, Kurniawati; Fachri, Herfin; Diandra, Prita Karina; Aji, Taryono
Jurnal Ekonomi Bisnis dan Kewirausahaan Vol 10, No 2 (2021): Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK)
Publisher : Fakultas Ekonomi dan Bisnis, UNTAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (931.6 KB) | DOI: 10.26418/jebik.v10i2.44779

Abstract

ABSTRACT This article examines the effect of Corporate Social Responsibility (CSR) programs on customer loyalty that is mediated by service quality, trust and electorinic customer satisfaction. Using a sample of 207 BUKU 4 bank customers in Indonesia who have accounts for more than six months. The survey was conducted by filling out an online questionnaire. Data analysis used Structural Equation Modeling (SEM). The results obtained from this study indicate that CSR mediated by electronic service quality, trust, and customer satisfaction overall has a positive influence on customer loyalty of banks in Indonesia. This study reveals that the bank is not only oriented towards business profit, but also carry out CSR programs in a sustainable manner. The CSR program is considered important, because it can build effective communication with customers and prospective customers. It can also increase customer awareness. In addition, currently the technology owned by the bank will be a factor that can build consumer loyalty.  ABSTRAK Artikel ini menguji pengaruh program Corporate Social Responsibility (CSR) terhadap loyalitas pelanggan yang dimediasi oleh kualitas layanan, kepercayaan dan kepuasan pelanggan elektronik. Menggunakan sampel 207 nasabah bank BUKU 4 di Indonesia yang memiliki rekening lebih dari enam bulan. Survei dilakukan dengan mengisi kuesioner online. Analisis data menggunakan Structural Equation Modelling (SEM). Hasil yang diperoleh dari penelitian ini menunjukkan bahwa CSR yang dimediasi oleh electronic service quality, trust, dan customer satisfaction secara keseluruhan berpengaruh positif terhadap loyalitas nasabah bank-bank di Indonesia. Studi ini mengungkapkan bahwa bank tidak hanya berorientasi pada keuntungan bisnis, tetapi juga menjalankan program CSR secara berkelanjutan. Program CSR dinilai penting, karena dapat membangun komunikasi yang efektif dengan pelanggan dan calon pelanggan. Hal ini juga dapat meningkatkan kesadaran pelanggan. Selain itu, saat ini teknologi yang dimiliki bank akan menjadi faktor yang dapat membangun loyalitas konsumen.JEL: M30, M31, M39
THE EFFECTS OF BRAND EXPERIENCE ON BRAND LOYALTY MEDIATED BY BRAND PASSION, SELF-BRAND CONNECTION, BRAND AFFECTION, AND CUSTOMER SATISFACTION ON SMARTPHONE USERS IN INDONESIA Revaldi, Aditya; Kurniawati, Kurniawati; Hayuningtyas, Latifianisa; Suhardi, Putri Kusumastuti; Gantini, Atikah
Jurnal Ekonomi Bisnis dan Kewirausahaan Vol 11, No 1 (2022): Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK)
Publisher : Fakultas Ekonomi dan Bisnis, UNTAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (148.539 KB) | DOI: 10.26418/jebik.v11i1.48516

Abstract

This study examines the impact of brand experience on brand loyalty with the mediation effect of brand passion, self-brand connection, brand affection, and customer satisfaction of smartphone users in Indonesia. This study used a sample of 259 respondents who have been using smartphones for at least two years. The data was obtained using purposive sampling by filling out an online questionnaire. Data analysis generated by Structural Equation Modeling (SEM). The results of this study show that brand experience has little impact on brand loyalty. However, brand experience has a positive influence on brand loyalty if it is mediated by brand passion, self-brand connection, brand affection, and customer satisfaction. The implication of this study argues that it is better for companies engaged in the smartphone industries can pay attention to the role of brand passion, self-brand connection, brand affection, and customer satisfaction as factors that can mediate brand experience to increase the tendency of brand loyalty. Companies should enhance the focus, not only on the visual and feature but also the emotional indicators so that the customer could have a good experience to become a loyal one.JEL: M30, M31, M39.
STRATEGI MARKETING COMMUNICATION DALAM USAHA MENINGKATKAN NILAI PERSAINGAN USAHA DI BIDANG PROPERTY-APARTMENT DAN CO-LIVING/KOSAN Delianti Santoso, Adinda; Siagian, Yolanda Masnita; Kurniawati, Kurniawati
Tekmapro Vol. 19 No. 2 (2024): TEKMAPRO
Publisher : Program Studi Teknik Industri Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini dilakukan dengan tujuan untuk mengetahui dan menganalisa strategi komunikasi pemasaran yang dibangun oleh Rukita Bhineka Indonesia dalam meningkatkan persaingan bisnis di bidang properti, apartemen dan co-living. Metode penelitian ini adalah penelitian Kuantitatif, dengan menggunakan data primer yang bersumber dari 200 responden. Data dianalisis dengan menggunakan persamaan Regresi linear berganda, Koefisien determinasi (R2), Uji t dan Uji f. Hasil penelitian menunjukkan bahwa strategi komunikasi pemasaran secara terpadu (integrated marketing communication) yang diselenggarakan Rukita Indonesia memberikan hasil yang memuaskan dengan mampu mengungguli para pesaingnya di bidang Co-living. Hal ini tercermin dari hasil perhitungan statistik atau olah data penulis, dengan hasil Uji koefisien determinasi (R2) diperoleh Ajusted R Square sebesar 56,2% variabel produk (fisik kosan), place (tempat), price (harga), promotion (promosi) dan pengelola kosan, yang keseluruhan variabel tersebut memberikan pengaruh terhadap keputusan untuk memilih tinggal di apartemen dan/atau kosan yang ditawarkan atau disediakan oleh pengelolanya (Rukita Indonesia) dan sisanya sebesar 43,8% dipengaruhi variabel lain yang tidak masuk dalam penelitian ini seperti kebersihan dan kenyamanan di lingkungan kosan. Hasil Uji t menunjukkan bahwa secara parsial variabel produk, tempat, harga dan promosi berpengaruh signifikan terhadap keputusan pengunjung (calon penghuni) untuk lebih memilih tinggal di apartemen dan kosan milik Rukita Indonesia. Hasil uji F menunjukkan bahwa secara simultan variabel produk, tempat, harga dan promosi berpengaruh signifikan terhadap keputusan untuk memilih tinggal di apartemen dan kosan yang disediakan Rukita Indonesia mengingat banyaknya kelebihan dari variabel-variabel tersebut.
Pengalaman Menuju Loyalitas Merek: Peranan Nilai Otentisitas dalam Transisi Pengalaman Menuju Loyalitas Merek Dyah, Serafina; Kurniawati, Kurniawati; Masnita, Yolanda
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i1.13057

Abstract

Tujuan penelitian ini untuk mengukur pengalaman merek dan otentisitas merek dan perngaruhnya terhadap loyalitas merek. Penelitian ini melakukan survei kepada 415 pengguna batik untuk menguji hubungan antar variabel. Hasil penelitian adanya pengaruh positif pengalaman merek terhadap nilai otentistas merek, dan otentisitas merek dapat memediasi kepercayaan merek dengan cinta merek, dan cinta merek memediasi atnara nilai otentik merek dengan loyalitas merek. Adanya penamambahan variable nilai otentik merek sebagai variable dependen dan variable mediasi antara pengalaman merek dengan loyalitas merek. Pelaku bisnis di dunia batik dapat meningkatkan pengalaman merek melalui nilai otentik merek melalui corak batik dengan tujuan menaikan loyalitas merek. Terbatas pada pasar batik nasional Indonesia, melalu lima merek di top brand index 2022
Anteseden Buying Decision pada Konsumen Skincare di Social Media Indonesia Gunarsih, Gunarsih; Kurniawati, Kurniawati
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i8.61192

Abstract

Penelitian ini bertujuan untuk menguji pengaruh social media marketing activities yang di pengaruhi oleh halal product knowledge dan brand image terhadap brand trust pengaruh brand trust terhadap buying decision pengguna social media meliputi instagram, facebook dan youtube dengan pembelian langsung di social media atau social commerce. Metode pengambilan sampel yang digunakan adalah metode non-probability sampling dengan menggunakan teknik purposive sampling. Penelitian ini mengumpulkan 200 responden dengan total 200 response valid yang di olah dan dianalisis menggunakan Structural Equation Modeling (SEM) menemukan bahwa terdapat pengaruh positif social media marketing activity yang di pengaruhi oleh halal product knowledge dan brand image terhadap brand trust dan pengaruh brand trust terhadap buying decision dengan implikasi manajerial guna meningkatkan social media marketing activities, social media dapat berkolaborasi dengan merek skincare dengan influencer untuk meningkatkan ketertarikan konsumen terhadap produk skincare, membantu konsumen mendapatkan informasi yang lengkap mengenai produk skincare melalui media social dan media social dapat menjadi sumber utama konsumen untuk mengetahui keunggulan produk skincare yang hendak di beli yang terbukti di penelitian ini dapat meningkatkan brand trust guna meningkatkan buying decision.
The Role of Gender Inclusivity in Promoting a Sustainable Economy: A Study on Women's Empowerment among MSMEs in Kutai Kartanegara Regency, East Kalimantan Farhani, Yahya Ayyashy; Ramdhani, Handri; Utha, Maria Ariesta; Kurniawati, Kurniawati
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 5 (2025): Dinasti International Journal of Economics, Finance & Accounting (November - De
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i5.5314

Abstract

Gender inclusivity plays a crucial role in promoting sustainable economic development through women's empowerment in Micro, Small, and Medium Enterprises (MSMEs) in Kutai Kartanegara Regency, East Kalimantan, Indonesia. This study aims to analyze the challenges, opportunities, and impacts of women's empowerment in MSMEs. A qualitative research approach was employed, using purposive sampling of four MSME group leaders in Kutai Kartanegara. Data were collected through semi-structured in-depth interviews conducted online in July 2025 and analyzed using Braun and Clarke's (2019) thematic analysis. Women's empowerment through MSMEs provides significant multidimensional impacts. MSMEs have proven to be flexible environments for empowerment, characterized by empathetic, collaborative, and sustainability-oriented leadership. Despite challenges such as limited capital, small production scale, and gender inequality, women MSME actors develop adaptive strategies through product diversification, waste utilization, and business network development. These efforts result in improved family welfare, job creation, and contributions to sustainable economic growth. Women's empowerment through MSMEs is an effective strategy for sustainable socio-economic transformation, achieved through three pillars: building self-confidence, open communication, and empowering other women. The multidimensional impact encompasses economic, social, and environmental aspects, requiring comprehensive institutional support to make MSMEs the engine of sustainable inclusive economic growth.
SISTEM PENDUKUNG KEPUTUSAN PEMBERIAN BEASISWA MENGGUNAKAN METODE COMPERATIVE PERFORMANCE INDEX Kurniawati, Kurniawati; Efendi, Dwi Marisa; Rustam, Rustam
Prosiding Seminar Riset Mahasiswa Vol 1, No 1: Maret 2023
Publisher : Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

program beasiswa dapat membantu dan meringankan beban biaya agar bisa lebih produktif . STMIK DCC Kotabumi mengadakan program beasiswa tidak mampu. STMIK DCC Kotabumi menggunakan Sistem Pendukung Keputusan Pemberian Beasiswa Tidak Mampu menggunakan metode CPI. untuk metode pengembangan menggunakan metode Sistem Development Life Cyrcle (SDLC) penelitian ini menggunakan 6 kriteria.Itu adalah Pekerjaan Orang tua Penghasilan orng tua, tanggungan orng tua, mahasiswa aktif , IPK, Bukti Keterangan tidak mampu Hasil dari penelitian adalah muhamad yogi dengan nilai 250,Kata Ikunci—3-5 Ikata Ikunci, ISistem,beasiswa,kriteria, Imetode
Dampak Greenwashing, Environmental Concern, Green Confusion, terhadap Green Brand Equity dalam praktek Green Marketing pada Industri Elektronik: Dimodereting Brand Credibility Jandrianto, Dirga; Kurniawati, Kurniawati
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 2 (2024): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i2.4949

Abstract

The purpose of this study was to analyze the effect of excessive product packaging on greenwashing, environmental, green confusion. Greenwashing, environmental concern, green confusion on green brand equity. Greenwashing, environmental concern, green confusion mediated the effect of excessive product packaging on green brand equity. And brand credibility moderates the effect of greenwashing, environmental concern, green confusion on green brand equity. The sample used amounted to 357 which was obtained through a questionnaire on google form which was distributed online, sampling using purposive sampling with the criteria that respondents had purchased ACER, ASUS, LENOVO, and HP laptop brands in the last 2 years. The data analysis used is the Structural Equation Model (SEM) with the help of AMOS software. The results found that excessive product packaging has a positive effect on greenwashing, and environmental concern. And has a negative effect on green confusion. Greenwashing and green confusion have a positive effect, then environmental concern has a negative effect on green brand equity. Brand credibility as moderating strengthens the positive impact of greenwashing, and green confusion, then weakens the negative impact on green brand equity. Finally, greenwashing and green confusion as mediating variables weaken the negative impact of excessive product packaging, and environmental concern strengthens the impact of excessive product packaging on green brand equity.
Analisis Pengelolaan Zakat Profesi dalam Meningkatkan Loyalitas Muzakki di BAZNAS Kota Denpasar Armiati, Armiati; Kusjuniati, Kusjuniati; Kurniawati, Kurniawati
Maisyatuna Vol. 1 No. 1 (2020): Jurnal Maisyatuna
Publisher : STAI Denpasar Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53958/mt.v1i1.83

Abstract

Dalam pengelolaan zakat profesi mulai dari perencanaan, pengorganisasian, pelaksanaan, dan pengawasan terutama dalam menghimpun dan menyalurkan zakat profesi tentu yang menjadi tujuan utama adalah terciptanya pemerataan dan kemaslahatan umat. Meningkatkan kepuasan serta komitmen muzakki dapat mempertahankan kepercayaan dan loyalitas muzakki berzakat sehingga terciptanya kesadaran untuk senantiasa menyisihkan sebagian harta untuk memberdayakan golongan tidak mampu. Tujuan penelitian adalah untuk mengetahui: 1) Pengelolaan zakat profesi dalam meningkatkan loyalitas muzakki di Baznas Kota Denpasar. 2) Tingkat loyalitas muzakki di Baznas kota Denpasar. Metode penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif. Informan terdiri dari 12 orang yang dipilih dengan menggunakan teknik purposive. Pengumpulan data yang diperoleh berdasarkan fakta dan data melalui observasi, wawancara, dan dokumentasi. Teknik analisisis data meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian yang diperoleh: (1) Analisis pengelolaan zakat profesi Baznas Kota Denpasar dalam hal ini menggunakan langkah-langkah yaitu perencanaan, berkaitan dalam menetapkan, merumuskan, mengidentifikasi, dan mengembangkan. Pengorganisasian, dalam hal ini menggunakan persepsi dan sikap yang diharapkan dapat memaksimalkan tujuan pengelolaan. Pelaksanaan, berkaitan dengan kinerja pengelola zakat yang selama ini menggunakan Standar Operasional Prosedur (SOP). Pengawasan, berkaitan dengan kondisi pengelolaan zakat profesi yang masih stabil. (2) Tingkat loyalitas muzakki ditinjau dari kepuasan, komitmen, serta kesukaan produk muzakki dapat dinilai dari besarnya pernyataan rasa puas dan bentuk kepedulian muzakki terhadap sesama dalam berzakat di Baznas Kota Denpasar ABSTRACTIn the management of professional zakat starting from planning, organizing, implementing, and supervising, especially in collecting and distributing professional zakat, of course the main goal is the creation of equality and the benefit of the people. Increasing the satisfaction and commitment of muzakki can maintain the trust and loyalty of muzakki to tithe so as to create awareness to always set aside some of the assets to empower the poor. The research objectives were to determine: 1) Management of professional zakat in increasing muzakki loyalty at Baznas Denpasar City. 2) The level of muzakki loyalty at Baznas Denpasar city. This research method uses a descriptive method with a qualitative approach. The informants consisted of 12 people who were selected using a purposive technique. Collecting data obtained based on facts and data through observation, interviews, and documentation. Data analysis techniques include data reduction, data presentation, and drawing conclusions. The research results obtained: (1) Analysis of the professional zakat management of Baznas Denpasar City in this case uses the steps, namely planning, related to determining, formulating, identifying, and developing. Organizing, in this case using perceptions and attitudes which are expected to maximize management objectives. Implementation, related to the performance of zakat managers who have been using Standard Operating Procedures (SOP). Supervision, related to the condition of professional zakat management which is still stable. (2) The level of muzakki loyalty in terms of satisfaction, commitment, and liking of muzakki products can be assessed from the magnitude of the statement of satisfaction and the form of muzakki's concern for others in tithing at Baznas Denpasar City.
Analisis Fungsi Penghimpunan, Pendistribusian, dan Pemberdayaan dalam Melayani Mustahik pada Masa Pandemi Covid-19 di BAZNAS Provinsi Bali Bahrullah, Bahrullah; Kurniawati, Kurniawati; Iswahyuni, Iswahyuni
Maisyatuna Vol. 1 No. 1 (2020): Jurnal Maisyatuna
Publisher : STAI Denpasar Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53958/mt.v1i1.84

Abstract

The downturn in the economy due to the Covid-19 pandemic has made it difficult for people to meet their daily needs. Therefore, as a non-structural institution, BAZNAS Bali Province is always required to provide optimal services to mustahik in particular. This research focuses on examining: (1) How to collect BAZNAS in serving Muzakki during the Covid-19 pandemic at BAZNAS, Bali Province. (2) How was the distribution of BAZNAS in serving Mustahik during the Covid-19 pandemic at BAZNAS, Bali Province. (3) How to Empower BAZNAS in Serving Mustahics during the Covid-19 Pandemic at BAZNAS, Bali Province. The objectives of this study are (1) to determine the collection of BANAS in serving Muzakki during the Covid-19 pandemic at BAZNAS, Bali Province. (2) To find out the distribution of BAZNAS in serving Mustahik during the Covid-19 pandemic at BAZNAS, Bali Province. (3) Knowing the Empowerment of BAZNAS in Serving Mustahics during the Covid-19 Pandemic at BAZNAS, Bali Province. This type of research is descriptive qualitative. Informants were selected using purposive sampling technique. Techniques to obtain valid and accurate data, namely; interviews, observation, and documentation. Data validity includes; power of observation and triangulation. Data analysis techniques include; data reduction, data presentation and decision making.The results showed that (1) the collection of BAZNAS in serving Mustahik during the Covid-19 pandemic includes; (a) education (by involving donors during distribution), (b) promotion (through print media, social media, and electronic media), accountability (through audits by public accountants, and syar'i audits), (2) distribution carried out by BAZNAS Bali Province, namely (a) traditional consumptive distribution, (b) creative consumptive distribution, (c) traditional productive distribution, and (d) creative productive distribution. (3) Empowerment carried out by BAZNAS Bali Province, namely (a) developing, (empowering mustahik), (b) self-empowering, (protecting, defending, and looking after the weak through Universal Service).
Co-Authors A.A. Ketut Agung Cahyawan W Abbas Baco Miro Abd. Kadir Abdilla, Muhammad Alwi Abdul Aziz Abdul Ghofar Abdul Hakim Abdul Samad Abdul Syukur Abdurrohim, Iim Abrar Abrar Abu Bakar Ade Ikhsan Kamil Adelia Adelia, Adelia Adelia, Meyli Adhenin, Jannatun Adi Nova Trisetiyanto Adyanti, Handini Eky Afifah, Imroatul Agam Muarif Agnanto, Andy Agung Agrosamdhyo, Raden Agustina, Iin Ahkam, Mizanul Ahmad Fikri Ahmad Izzuddin Ahmad Ridhay Ahmad Ruslan Ahmad Wahidiyat Haedar Aidilof, Hafizh Al Kautsar Aisha, Raviqa Aji, Taryono Akhbar, M Taheri Akhiriyah, Khofifah Akram, Habibul Al Kautsar Aidilof, Hafizh Al Usrah, Cut Rizka Albert Tallapessy Alfana, Ratu Alfarizi, Muhammad Musa Alfia, Alfia Ali, Jati Kasuma Aljamaliah, Syifa Nailul Muna Altin, Yunita Alvina Alvina Alvindra, Alya Putri Amalia Rahmandani, Amalia Amantara, Dodi Hendra Amaranggani, Anindhita Parasdyapawitra Amtiran, Paulina Y Ana Farida Ana Farida Ulfa, Ana Farida Ananda, Aditia Rajwita Rizki Anantia, Alviana Aslama Anastasia, Fraya Anci, Anci ANDRI KURNIAWAN Andrian, Uray Anggraeni, Pramudji Novita Anggriani, Nining ANI SURTIANI Ani, Zuli Anitasari, Anitasari Anjani, Icha Tria Ansar Ansar Anshar Rante Anung A, Rangga Anwar, Indra NC Apriandi, Doni Aprivian, Muhammad Ichsan Dedi Ariani, Ines Arief Setiawan Ariesta Utha, Maria Ariesta Utha, Maria Ariesta Utha Ariestha Utha, Maria Arika Purnawati Aripa, Lusyana Arivatussaqdiyah, Arivatussaqdiyah Armenia, Monica Desty Armiati Arnanda, Mahardyastika Laksmita Arnanda Arrahman, Rudi Arvakni, Isti Aryando Pradana Asep Hermawan Asrof Fitri, Ahmad As’ad, Zulfikar Aula, Khomaina Aulia, Faizul Aulia, Rezqiqah Aulya, Aulya Kartini Dg Karra AYU LESTARI Ayu, Risna Aziza, Zidni Tsaniya Badrin, Suryati Bahrullah, Bahrullah Bambang Agus Sumantri, Bambang Agus Bambang Yulianto Banu Setyo Adi Billa, Khaerun Nissa Brimannisa, Fadiola Casini, Casini Chandra*, Then Hanie Christy, Caroline Clara Wresti, Maria Daniel Happy Putra Darim, Abu Darmawan, Bayu Darmawan, Wibi Darme, Made Darmojo, Hardjito S. Daya, Mardiana de Rozari, Petrus E. Deasy Ovi Harsachatri Dedi Fariadi Delianti Santoso, Adinda Delo, Nyoman Devangga Putra Adhitya Pratama Devi, Ni Made Rizkie Dewi Kumala Sari Dewi Primasari Dewi Purnamasari Dewi Sartika, Dewi Sartika MS dian octavia, dian Diana, An Nisa Diandra, Prita Karina Diani, Rachma Dillah, Sahari Ayu Farrah Dina Lesmana Dini Indriani, Dini Dito Anurogo, Dito Diwyacitta Belia Ratnasetya Djunaedi Djunaedi Djunarlin Tojang Dodi Ilham Dwinanto, Arif Dyah, Serafina Efendi, Dwi Marisa Ekawati, Nur Elfisa, Elfisa Eni Rosnija Ernawati Ernawati Erni Puji Astuti evyanto, winda Fachri, Herfin Fachry Abda El Rahman Fadhly, Hafiz Fadiana, Mu’jizatin Fahri, Ahmad Faizah, Husna Nurul Faizah Fajriana, Nurul Fajriyah, Fuzi Laelatul Fakar, Hidayat Muslim Fanandaru, Esti Mulya Fani, Erliana Farhani, Yahya Ayyashy Farohiyah, Nuroin Fatehah, Alda Fathul Jannah, Fathul Fatia, Amalia Fatikah, Azka Lulu Fatwa Tentama Fauzi, Fani Ahmad Febriana, Dina Fernanda, Muhammad Firdaus, Reza Aura Fitrah Adelina Fitri, Aprilia Wahyuning Fitriyono Ayustaningwarno Florensia, Florensia Fuadi, Wahyu Furi Furnamasari, Yayang Furkan, Al Galingging, Debora Gantini, Atikah Gazi, Nabila Gemilang, Annisa Rahma Genacius Cokro, Jovan Audric Ghazian, Geri Ginanjar Wira Saputra Ginanjar, Ardhita Eko Gunarsih, Gunarsih Gunawan, Agus Hendra Haerunnisa Haerunnisa, Haerunnisa Halim, Rezqy Hamdi Hamdi Handayani, Bq. Sri Handayani, Fitrianti Hanif Hanif Haq, Masyithoh Nurul Hardanik, Lisa Putri Hardiyanti, Nadila Hariadi, Hafiz Usamah Hariyanto, Sufendi Harjati, Fitriana Harmawati, Harmawati Hartono, Makmur Haryani Haryani Haryono, Nathasia Haya, Aqilla Fadia Hayuningtyas, Latifianisa Herawati, Pipih Herwin Herwin, Herwin Hidayat, Ripaldi Krisnanta Hivianto, Laura Silvany Hutasoit, John David Daniel Ibrahim, Nurzengky Ibrahim, Rizka Zamzani Ida Ayu Putu Sri Widnyani Idayanti Idayanti Ika Wulandari Ilham Antariksa Tasabaramo Ilham, Dodi Indrawan, Syah Inzaghi, Muhammad Alqiya Isma'il, Mahmud Ismail, Mahmud Iswahyuni Iswahyuni Jailani Jailani Jakfar, Abu Bakar Janaqi, Mohamad Fa'ul Jandrianto, Dirga Jannah, Rokhmah Nur Jarnawi Afgani Dahlan Jefi, Jefi Jumrianto, Jumrianto Junaidin Junaidin K, Hairuddin Kakakios, Nikitas Kamila, Raisya Karamoy, Rivalni Virginia Karra, Aulya Kartini Dg Kartasasmita, Intan Kemala Hidayat Kartika, Devi Kastalani, Kabid Kehi, Triyanti De Fatima Kelana, Dimas Adhi Khairunnisa, Nisrina Najla Khaltsum, Ummu Kholifah, Desiana Nur Kiram, Saiful Kotta, Raismin Kriswantara, Bambang Kurnia, ⁠Amaryllis Dwi Kurnia Kurniawan, Rivaldy KURNIAWAN, STEVE Kusjuniati, Kusjuniati Kuswari, Zeta Kuswidyanarko, Arief La Mpia Ladipin, Ladipin Laelia Nurpratiwiningsih, Laelia Lidya Rosnita Lionanda, Gesta Lutfiana, Syifa Ainun M Adnan Lira M. Yogi Riyantama Isjoni Mafudah, Badingatul Magdalena Magdalena Mahakami, Eka Tamia Mahardika, Betric Prisi Mahardika, Moch Ilyas Mahatma, Femin Mahendika, Devin Mahendra, Maulana Mahmudah, Fajriah Mainisa, Mainisa Mairi Sukma Malaha, Naomi Manik, Saham April Mannuela, Christina Mansur, Ely Mappiratu Mappiratu Marantika, Syaifana Diana Maretik, Maretik Maria Denok Bekti Agustiningrum Maria Maria Marianus, Vinsensius Marina Marina Marita Ika Joesidawati Marsela, Tia Marta , Nur’aeni Marta, Nur Aeni Marta, Nur'aeni Marta, Nuraeni Martha, Nur’aeni Masinta, Yolanda Masruroh MASRUROH Masruroh, Barokatun Matalatta , Matalatta Maufira, Rila Maulida, Zeni Latifalul Maylandi, Putri Megasari, Anis Laela Meirani Harsasi Melisa, Anis Melly, Melly Mesa, Novita Dewi Kok Messias, Firman Mettasari, Bewita Meutia Maulina, Meutia Micola Azwir, Andrea Miftakhul Huda Mihalay, Albert Mihály, Albert Mintoro, Sigit Mira Agustina Miradwiyana, Bara Mongula, Angelline MS, Dewi Sartika Muanah, Muanah Muchsin, Wachyudi Muhammad Hasan Muhammad Ikhwani Muhammad Yassir Muharry Yusdartono, Habib Muhlisin, Ahmad Daim Mujiburrahman Mujiburrahman Mujinem Mujinem Mulyawan, Rizka Muna Aljamaliah , S. Nailul Munirul Ula Mutiah, Cut Nabillah, Nabillah Nadilla, Hana Syalwa Najib, M. Akhsan Nani Mediatati Naria Fitriani Nawangwulan, Kurniati Nawassyarif Nazmi, Muhamad Ibnu Ndoen, Wehelmina M. Negoro, Wisnu Ario Nia Khusniyati Nia Sumiati Ning Tias, Bella Septy Ningsih, Intan Yuniarti Norma Lalla, Nur Syamsi Noviantika, Noviantika Novita, Lilis Noviyanti, Ruth Nugroho, Agus Bambang Nur Aida Kubangun * Nur Anisa Nur Farida Nur Laila Yuliani Nurafifah, Nurafifah Nurafni Suid, Nurafni Suid Nurdiana Nurdiana Nurfaqillah, Nurfaqillah Nurjannah Nurjannah Nurliza, Eli Nurnaningsih, Ratna Nursafiah, Nursafiah Nursidiq, Cahyana Nurul Bariyah, Nurul Nurul Halimah NURUL HAYATI NURUL HIDAYAH Nurul Islamiyah Nurul Isnaini Nurul Kamilah Nurvinka, Afsari Zulsi Nuryadi Nuryadi Nurzengky, Nurzengky Nuvriasari , Audita Octavariny, Raisha Pacitra, Silda Palado, David Panta Pandansari, Olivia Pangestu, Ghalih Purwo Pannyiwi, Rahmat Paramesti, Nareswari Pardede, Hilman F Parningotan Sihaloho, Martua Pawelloi, Andi Irmayani Pebriana Simarmata, Veronica Perwira, Desna Ronaldy Yoga Polim, Arie A Ponco Setiyonugroho Poncojari Wahyono Prakoso, Aditia Pramesti , Selviana Dewi Pramesti, Anggita Hanum Prasetyani, Henny Prashella, Delia Anindita Priadi, Dini Primasari Prihartini, Surya Prihatini, Surya Priliarachma, Naviri Printaro, Edo Gutsy Pudyastuti, Rita Rena Pujiani, Pujiani Puspatrinayanti, Ni Ketut Putra, I Gede Billy Ambara Putra, Ramadan Putra, Sabara Putri, Feren Aprilia Putri, Rahayu Rachmania, Setyaningsih Raehan, Raehan Rafika, Diah Rahayu Condro Murti Rahayu, Elga Sofhiani Ika Rahayu, Sinta Puspa Rahma, Wanda Rahmah, Aulia Fauziah Rahmah, Chatrine Aulia Rahmat Hidayat Rahmat Prayogi, Rahmat Rahmat, Rezqiqah Aulia Rahmawati, Aryani rahmawati, Rr Yuliana Rahmi Dewanti Palangkey Ramadani, Annisa Kusuma Ramdhani, Fajri Zulia Ramdhani, Handri Rasyid, Djusmadi Rasyidin, Maharani Umami Ratih, Luh Ratnasari, Novika Ratno Abidin Raudya Setya Wismoko Putri Regina Regina Reni Wulandari Revaldi, Aditya Rian Aldi Ridwan, Arif Nur Rifa Safitri, Erina Rijam, Rijam Syahfutra Rika Susanti Ririen Kusumawati Risde, Kahti Ramadhia Ristanto, Riska Dami Rizal Maulana, Rizal Rizki Yunanda Rizki, Dini Rizky, Novia Roimil Latifa Ronia, Ronia Rosida Rosida Rosma, Fatemah Rukmana, Tedy rusadi, paramita Rusherina, Rusherina Ruslan, Ahmad Rusmayani, Rusmayani Rustam Rustam Rusti, Anggita Dwi ruth, ruth Sabarniati, Sabarniati Sabilla, Dinda Syahbani Sabrina Dwi Prihartini, Sabrina Dwi Sabrina Sabrina Sabta Diana Sahadi Sahadi Sahbudin, Muhammad Sahputri, Juwita Sahrial Sahrial Sahrul, Sahrul Saiful Arif Saifullah, Hery Agung Saifullah, Muhammad Hamdan Saleh, Abd Rahim Saleh, Ramlah Salsabila, Baiq Safira Putri Samawi, Ibnu Ilham Samila, Samila Samudra, Abu Samuel, Yosua Pardamean Sanjaya, Muhammad Alfis Budi Santi Santi Saparuddin Saparuddin Saputra, Anggun Saputri, Irma Armelia Sara, Fahmi Saragih, Nehemia Mutiara Sarbadaniar, Sarbadaniar Sarkadi, Sarkadi Sasono, Annisa Ajeng Putikasari Savika, Fanny Putri Sekar Purbarini Kawuryan Septian, I Gede Nano Septiani, Karina Septiani, Yunita Serli, Serli Setiadarma, Vedanta Setianingsih, Efi Setyowati, Arbin Janu Setyowati, Humaira Dwi Setyowati, Lis Shina, Mohammad Hafidz Ibnu Sholekhah, Alifiani Hidayatus Sidik, Moch Sahril Sihaloho, Martua Parningotan Silvini, Yaumil Sima, Yenni Sima, Yenny Simanjuntak, Syntia Margaretta Simatupang, Jujung Sindrawati, Sindrawati Sini, Ivan R Sintha Dwi Wulandari Sintia, Lydia Siregar, Wilda Wahyuni Sitandung Kombong, Christine Bawaeda Sitanggang, Moses August Leonardo Siti Aminah Siti Munawaroh Siti Muniroh Siti Zazak Soraya Soefhwan, Soefhwan Stotlikova, Rima Suat, Hatty Sudarmansyah, Ranu Sudibyo, Sigit Sugeng Priyadi Suhardi Suhardi Suhardi, Putri Kusumastuti Suid, Nurafni Sukmawati, Yuli Intan Sulistyawati Sulistyawati Sumahiradewi, Luh Gede Suman, Eva Faujiah Sunarsi, Denok Sunarsih, Diah Sunarti supriadin supriadin Surahma Asti Mulasari Suraya, Ayu Suriani, Halisah Surya, Surya Prihatini Susilawati, Susilawati Sutrawan, I Gede Syam, Rosida Syamsiar, Syamsiar Syamsul Arifin Syaripudin Syaripudin Syehrina Aldiana Syirril Ihromi, Syirril Tahani, Adhwaa Viera Mahsa Tarigan, Dheny Christian Tarmizi, Azhari Tasmat, Djulianto Tasnim, Nihayatut Teuku Azhari, Teuku Teuku Kemal Fasya Thalib, Kiki Uniatri To Tadampali, Andi Caezar Tri Wahyuni Sukesi Tuasyikal, Muhammad Rizky Naufal Ariq Tuti Asmala Tuti Suartini TUTIK RAHAYU Umami, VIna Riza Umasih Umasih Umran, Munzir Veny Usviany Vinneza, Shiva Wahyudianti, Ni Luh Gede Sri Wahyuni, Annisa Citra Wahyuni, Nofi Wahyuriningsih, Isnaini Wattimury, Samuel Michael Wharyanti Ika Purwaningsih, Wharyanti Ika Widawati, Etty Widiayana, Widiayana Wina, Ni Made Ayu Windiyani, Nadiya Windriyanti, Wiwin Wirahandayani, Marthalisa Wirasatrio, Fauzima Dwi Wisnubroto, R Wiwiek Widiatie, Wiwiek Wiyana, Shabilla Maharani WULANDARI, WIDYA Yakobus, I Ketut Yetty Mariani Tambun Yogi Alfian, Arma Lutfiya Yolanda Masnita Siagian Yona Wahyuningsih, Yona Yowanda, Dinda Yuliana Sari Yulisda, Desvina Yunanda Rangkuti, Haris Yusriyah, Aulia Ghina Zahira, Nabila Alma zainal, Syaifuddin Zaman, Komarun Zulham, Zulham Zuliani -