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All Journal Jurnal Manajemen dan Agribisnis JEJAK Media Ekonomi dan Manajemen Serat Acitya Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Studi Komunikasi Jurnal EMT KITA JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Applied Information System and Management JURNAL PENDIDIKAN TAMBUSAI Journal on Education Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Jurnal Mantik Jurnal Ilmiah Edunomika (JIE) Jurnal Informasi dan Teknologi Al-Kharaj: Journal of Islamic Economic and Business International Journal of Economics Development Research (IJEDR) RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Scientia Jurnal JURISTIC (JuJUR) Jurnal Bisnisman : Riset Bisnis dan Manajemen Jurnal Ekonomi Jurnal Penelitian Inovatif JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Minfo Polgan (JMP) Wadiah : Jurnal Perbankan Syariah Jurnal Sistim Informasi dan Teknologi Profit: Jurnal Manajemen, Bisnis dan Akuntansi Proceedings of The International Conference on Business and Economics International Journal of Economics and Management Research Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Sanskara Ekonomi dan Kewirausahaan Jurnal Multidisiplin West Science Innovative: Journal Of Social Science Research Sanskara Manajemen dan Bisnis Jurnal Pengabdian West Science Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan West Science Business and Management Journal of Management and Creative Business West Science Journal Economic and Entrepreneurship Jurnal Bisnis dan Manajemen West Science Jurnal Ekonomi dan Kewirausahaan West Science West Science Interdisciplinary Studies Journal of Contemporary Administration and Management (ADMAN) Jurnal Mediakita : Jurnal Komunikasi dan Penyiaran Islam West Science Interdisciplinary Studies West Science Social and Humanities Studies Science Information System and Technology El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam West Science Nature and Technology West Science Agro The Eastasouth Journal of Social Science and Humanities Jurnal Terobosan Peduli Masyarakat (TIRAKAT) Brilliant International Journal of Management and Tourism International Journal of Economics and Management Research Sciences du Nord Economics and Business
Frans Sudirjo
Universitas 17 Agustus 1945 Semarang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Transportation Other

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Community-Based Digital Marketing Strategies in MSME Development: Contributions to the Creative Economy through Community Service Frans Sudirjo; Kraugusteeliana Kraugusteeliana
Tirakat: Jurnal Terobosan Peduli Masyarakat Vol 3 No 2 (2026): May 2026
Publisher : PT. LITERASI SAINS NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61100/j.tirakat.v3i2.342

Abstract

The development of digital technology has encouraged significant changes in marketing patterns within the Micro, Small, and Medium Enterprises (MSMEs) sector, particularly through the utilization of social media and digital communities as instruments for business development. This study aims to analyze community-based digital marketing strategies in MSME development and their contribution to the creative economy through community service activities. The study employed a literature review method using a qualitative approach and descriptive analysis. Data sources were obtained from Google Scholar, scientific journals, proceedings, and credible websites published between 2019 and 2026. The data collection process initially identified 50 articles, which were then screened based on thematic relevance, source quality, and alignment with the research focus, resulting in 28 main articles used in the study. The findings indicate that community-based digital marketing strategies are capable of increasing MSME competitiveness through market expansion, improved consumer engagement, strengthened local product branding, and enhanced social collaboration among business actors. Community service programs based on digital mentoring also contribute to improving digital literacy, marketing capabilities, and technological adaptation among MSME actors.
Peran Inovasi Produk, Orientasi Pasar, dan Pemasaran Digital terhadap Kinerja UMKM di Kota Bandung pada Era Ekonomi Digital Frans Sudirjo
Jurnal Ekonomi dan Kewirausahaan West Science Vol 4 No 01 (2026): Jurnal Ekonomi dan Kewirausahaan West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jekws.v4i01.3114

Abstract

This study examines the impact of product innovation, market orientation, and digital marketing on the performance of Micro, Small, and Medium Enterprises (MSMEs) in Bandung City within the context of the digital economy. A quantitative approach was used, with data collected from 135 MSMEs via a structured survey. Multiple regression analysis revealed that all three independent variables—product innovation, market orientation, and digital marketing—positively and significantly affect MSME performance. Among these, digital marketing had the strongest impact on performance, followed by market orientation and product innovation. The results suggest that MSMEs can significantly enhance their business outcomes by adopting innovative product strategies, understanding customer needs, and utilizing digital marketing tools. These findings provide valuable insights for MSMEs seeking to improve their competitiveness and for policymakers aiming to support MSMEs in the digital economy.
Pengaruh Kualitas Layanan dan Kepercayaan Pelanggan terhadap Loyalitas Pelanggan pada Bisnis Ritel Frans Sudirjo; Elli Sulistyaningsih
Jurnal Ekonomi dan Kewirausahaan West Science Vol 4 No 02 (2026): Jurnal Ekonomi dan Kewirausahaan West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jekws.v4i02.3317

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas layanan dan kepercayaan pelanggan terhadap loyalitas pelanggan di industri ritel di Indonesia. Pendekatan kuantitatif digunakan dengan memanfaatkan data survei yang dikumpulkan dari 165 responden yang pernah berbelanja di toko ritel. Data diukur menggunakan skala Likert dan dianalisis dengan SPSS versi 25, termasuk uji validitas dan reliabilitas, uji asumsi klasik, serta analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa kualitas layanan memiliki pengaruh positif dan signifikan terhadap loyalitas pelanggan, sedangkan kepercayaan pelanggan juga memiliki pengaruh positif dan signifikan terhadap loyalitas pelanggan. Secara bersamaan, kedua variabel tersebut secara signifikan mempengaruhi loyalitas pelanggan, dan koefisien determinasi (R²) sebesar 0,493, yang menunjukkan bahwa 49,3% variasi dalam loyalitas pelanggan dijelaskan oleh kualitas layanan dan kepercayaan pelanggan. Temuan ini menunjukkan bahwa meningkatkan kualitas layanan dan memperkuat kepercayaan pelanggan merupakan strategi penting untuk meningkatkan loyalitas pelanggan di sektor ritel yang kompetitif. Penelitian ini memberikan kontribusi pada literatur dengan menyajikan bukti empiris dari konteks ritel Indonesia serta menawarkan implikasi praktis bagi manajer ritel dalam mengembangkan strategi retensi pelanggan.
The Influence of Video Marketing and Digital Storytelling on Perceived Increase in Consumer Purchase Intention through Brand Engagement: A Study on MSMEs Frans Sudirjo; Suherlan; Moses Odhiambo Okombo; Syamsuri
Applied Information System and Management (AISM) Vol. 9 No. 1 (2026): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v9i1.46698

Abstract

This study investigates the influence of video marketing and digital storytelling on consumer purchase intention through brand engagement among MSMEs in Jakarta. The research is grounded in the Theory of Planned Behavior (TPB) and Customer Engagement Theory, which together provide the conceptual framework for understanding how visual and narrative-based digital content affects consumer attitudes, engagement, and behavioral intention. The study is driven by real-world challenges faced by MSMEs, particularly the widespread use of video and storytelling content that often fails to generate meaningful engagement or improve sales due to limited emotional depth, weak narrative authenticity, and low digital literacy among business actors. Using a quantitative approach and SEM–PLS analysis on data obtained from 100 MSME respondents, the findings reveal that both video marketing and digital storytelling significantly enhance brand engagement. However, only video marketing shows a significant direct effect on purchase intention, while digital storytelling demonstrates no significant impact and even indicates a negative tendency. Additionally, brand engagement does not serve as a significant mediator for either content strategy. These results highlight that exposure to video or narrative content alone is insufficient without strong contextual relevance and emotional resonance. The study contributes to the development of TPB and Customer Engagement Theory by showing that engagement and intention require deeper psychological processes beyond content exposure and provides practical insights for MSMEs to produce more authentic, emotionally compelling, and culturally aligned digital content. 
Co-Authors A., Chevy Herli Sumerli Aat Ruchiat Nugraha Abu Muna Almaududi Ausat Adriansyah Ekaputra Agung Widarman Agus Nurofik Ahmad Buchori Ahmad Nur Budi Utama Ahmad Yani, David Ainil Mardiah Akmal Abdullah Aldila Septiana, Aldila Alfa Santoso Budiwidjojo Putra Alimin, Erina Ambar Kusuma Astuti Amrin Amrin Ana Rusmardiana Andi Muh Akbar Saputra Andreas Tigor Oktaga, Andreas Andriya Risdwiyanto Andy Ismail Annisa Risqi Sulistya Kusuma Wardhani Apri Wahyudi Apriyanto, Apriyanto Ar Rakhman Awaludin, Aulia Ari Apriani Arief Yanto Rukmana Arief, Ilham Arifai Ilyas Aris Mardiyono Arnes Yuli Vandika Arnold Sultantio Hutabarat Asep Deni Aslichah, Aslichah Asnawati Asri Ady Bakri Astuti, Enny Diah Astutik, Wahyuni Sri Audisty Prana Hardayu Auliya, Salwa Ausat, Abu Muna Almaududi Azzaakiyyah, Hizbul Khootimah Baso, Andi Sabirin Betty Rahayu Bilgies, Ana Fitriyatul Budi Utami Budiarto, Balla Wahyu bunga aditi Bunga Aditi Careza Rizky Ayuningtyas Carl C.G. Dizon Catarina Cori Pradnya Paramita, Catarina Cori Pradnya Chairul Anam Chevy Herli Sumerli Dadang Suhardi Darmiono, Darmiono Dasa Rahardjo Soesanto Desiyanti, Rika Desma Erica Maryati Manik Desty Febrian, Wenny Devy Sofyanty Dewa Oka Suparwata Dewi Endah Fajariana, Dewi Endah Dian Artanti Arubusman Dian Indah Sari Djakasaputra, Arifin Djoko Widagdo Dody Tarihoran Donny Dharmawan Dorkas Susana Dorkas Yufice Ariyanti Kale Edhie Budi Setiawan, Edhie Budi Egidius Fkun Eka Hendrayani Ekasari, Silvia Eko Sudarmanto Elizabeth Elli Sulistyaningsih Emanuel Bai Samuel Kase Endang Silaningsih Enzovani, Senna Erina Alimin Estri Purwani Rahayu Etty Sri Hertini Eva Desembrianita Evaf Maulina Faisal Abubakar Fajri, Muhammad Iqbal Farida Akbarina Faridah Faridah Faridah Fatmawati Sabur Fauzan, Tribowo Rachmat Feliks Anggia Binsar Kristian Panjaitan Fikri Maulana, Muhammad Flora Grace Putrianti Fredrik Warwer Galih Nugraha Geofakta Razali Ghalib Suprianto Ghalib Suprianto Ginting, Helmina Br. Gita Sugiyarti Grace Martha Geertruida Bororing Gugat, Rudy Max Damara H Hantono Hadi Nugroho, Isfauzi Hamid, Sainul Haqibul Mujib Harahapi, Taufik Haruni Ode Haryono Haryono Helmy Syamsuri Hendayani, Nenden Hendratri, Bhaswarendra Guntur Hendrayani, Eka Henny Dwijayani Herry Nur Faisal, Herry Nur Hesti Eko Poerwaningrum Hilarius Wandan Hizbul Khootimah Azzaakiyyah I Nyoman Tri Sutaguna Ida Respatiningsih Ifadhila Ikbal Ilham Arief Imanirubiarko, Sabda Indarsyah Fitrah Tungkagi Indra Tjahyadi Indri Yani, Indri Irjanto, Bambang Iswahyu Pranawukir Ita Nurcholifah Iwan Harsono Joko Ariawan Joko Riyanto Josua Sahala Judijanto, Loso Juliana Juliana Juliana, Juliana Kadarsih Kaharuddin Kalalo, Rieneke Ryke Kespandiar, Tengku Kesuma, Lucky Indra Kowey, Wylda Olivia Kraugusteeliana Kraugusteeliana Kunto Atmojo Kurniawan, Yohanes Jhony Kushariyadi Kusnadi, Iwan Henri La Mema Parandy Laksono Edhi Lukito Lamboy Sinaga, Victor Laratmase, Antonia Junianty LAUNTU, ANSIR Lely Indriani Lesmana, Tera Lestari, Mufida Diah Luckhy Natalia Anastasye Lotte Luh Komang Candra Dewi M Indre Wanof Ma’sum, Hadiansyah Magfira Mamonto Mardikawati, Budi Maria Assumpta Wikantari Marjuki Marjuki Martis, Andi Mas'ud Muhammadiah Maulana, Muhammad Fikri Meldi Manuhutu Mila Diana Sari, Mila Diana Miranti Pradipta Utami Misrofingah Mitra Musika Lubis Moses Odhiambo Okombo Mu'min, Halek Muhamad Ammar Muhtadi Muhamad Risal Tawil Muhammad Aqib Shafiq Muhammad Hasan Lubis Muhammad Hery Santoso Muhammad Lukman Hakim Muhammad Subhan Iswahyudi Muhammad Syafral Muhammad Yusuf MUHAMMAD YUSUF Muhammadong Muhtadi, Muhamad Ammar mulyadi ar Mulyadi Nur Munir Tubagus Munir Tubagus Musran Munizu Mustafa, Fahrina Muwafiqus Shobri Nailul, Muhammad Naim, Ifin Nana Hermana, Asep Nelvia Susmita Novilia, Fitri Nugroho, Iswanto Apri Nuraini Nuraini Nurbakti, Rezky Nurchayati Nurchayati Nurchayati Nurchayati Nurhasanah, Dila Padila Nurlaili Rahmi Nurwijayanti Nuryati Solapari Osman, Isnawati PA. Andiena Nindya Putri PA. Andiena Nindya Putri Padila, Dila Pahrijal, Rival Palembang, Septianti Permatasari Permadi, Indra Petrus Jacob Pattiasina Pranata, Sudadi Prihatin Tiyanto Priyana, Yana Putra, Wira Pramana Putri Ekaresty Haes Rachmadi Indrapraja Radnan, Yokie Rahmat Joko Nugroho Rahmat Rahmat Ratna Tungga Dewa, Dominica Maria Ratnawati Dwi Putranti Honorata Ratnawati Ratnawati Ratnawita Ratnawita Ridwansyah Ridwansyah Riesna Apramilda Riko Mersandro Permana Rina Sovianti Rini Hadiyati Rini Novianti Robbani Romi Mesra Rony, Zahara Tussoleha Roza, Nelli Rubait Dasururi Rudi Kurniawan Saddam Hussaen Sagena, Unggul Sahari Sahari Sajali, Chusnatul Ulaela Samsul Ikhbar Sani, Indra Santosa, Sonny Sari, Dian Anggara Kartika Sari, Efti Novita Sarwo Hakim Sasono, Heri Saununu, Siska Jeanete Selvia Junita Praja Septianti Permatasari Palembang Setiyawan, Heri Setyo Oetomo, Dedy Siregar, Achiruddin Siti Nuridah Slamet Riyadi Solissa, Everhard Markiano Sonny Santosa Souisa, Wendy Sudarsono , Sudarsono Suherlan Suherlan Suherlan, Suherlan Sulistiyani SULISTIYANI SULISTIYANI Sumerli A., Chevy Herli Suparman, Ade Supriandi Supriandi, Supriandi Supriyatno, Mega Suroso, Amat Suryaningsih, Lilik Susanto Susanto Susatyo Adhi Pramono, Susatyo Adhi Susilo, Anton Suwarso, Bhaktiar Ghisa Syahputri, Anggraini Syahrial Rachim Lubis Syamsu Rijal Syamsuri Syamsuri Syarifuddin Syarifuddin Syarifuddin Syarifuddin Tanti Widia Nurdiani Tessa Handra Tirta Yoga Titik Haryanti Transistari, Ralina Triyantoro , Andri Umul Khasanah Usup, Usup Utami, Eva Yuniarti Vina Erdlan Noviani Vivid Violin Wa Ode Nur Ainun Wahyu Anugrah Manippi Wahyuningratna, Ratu Nadya Wartono, Tono Widarman, Agung Widia Nurdiani, Tanti Widyastuti Widyastuti Yana Priyana Yasir Riady Yulia Novita YULIANI Yuniarti Utami, Eva Yusuf Unggul Budiman Yusup, Yusup Zaenal Abidin Zahrotul Uyun Zainal Abidin Zunaidi, Arif Zunan Setiawan