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All Journal TEKNIK INFORMATIKA Jurnal Manajemen Terapan dan Keuangan Jurnal Media Infotama Techno.Com: Jurnal Teknologi Informasi MATICS : Jurnal Ilmu Komputer dan Teknologi Informasi (Journal of Computer Science and Information Technology) Jurnal Teknologi dan Manajemen Informatika Jurnal Media Wahana Ekonomika Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis IQRA`: Jurnal Ilmu Perpustakaan dan Informasi Sistemasi: Jurnal Sistem Informasi Widya Cipta : Jurnal Sekretari dan Manajemen JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING MANAJERIAL Indikator: Jurnal Ilmiah Manajemen & Bisnis TA'LIM : Jurnal Studi Pendidikan Islam Dinamis : Journal of Islamic Management and Bussiness Jurnal Informatika Universitas Pamulang Applied Information System and Management Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan RAUDHAH JurTI (JURNAL TEKNOLOGI INFORMASI) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Query : Jurnal Sistem Informasi JISTech (Journal of Islamic Science and Technology) Jurnal Penelitian Medan Agama Jurnal Teknologi Sistem Informasi dan Aplikasi JSiI (Jurnal Sistem Informasi) JURNAL PENDIDIKAN TAMBUSAI Banque Syar'i : Jurnal llmiah Perbankan Syariah JURIKOM (Jurnal Riset Komputer) JOURNAL OF SCIENCE AND SOCIAL RESEARCH Journal of Humanities and Social Studies JURNAL MANAJEMEN BISNIS Ad-Deenar: Jurnal Ekonomi dan Bisnis Islam Syarikat : Jurnal Rumpun Ekonomi Syariah Jurnal Manajerial Jurnal Sistem Informasi Kaputama (JSIK) JURNAL ANSIRU PAI : Jurnal Pengembangan Profesi Guru Pendidikan Agama Islam Instructional Development Journal Jurnal Manajemen Informatika dan Sistem Informasi HIRARKI : Jurnal Ilmiah Manajemen Dan Bisnis Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Ilmiah Edunomika (JIE) Al-Kharaj: Journal of Islamic Economic and Business LAN TABUR: Jurnal Ekonomi Syari’ah JURNAL RAUDHAH JURNAL EDUKASI NONFORMAL JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Inovasi Penelitian Journal of Computer Networks, Architecture and High Performance Computing Intelegensia : Jurnal Pendidikan Islam Jurnal Teknik Informatika (JUTIF) Ekonomi Bisnis Manajemen dan Akuntansi (EBMA) Quantitative Economics and Management Studies TANJUNGPURA JOURNAL OF NURSING PRACTICE AND EDUCATION Jurnal Ilmiah Wahana Pendidikan Jurnal Abdi Mas Adzkia Ilomata International Journal of Social Science Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan JURNAL MANAJEMEN AKUNTANSI (JUMSI) JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen Jurnal Res Justitia : Jurnal Ilmu Hukum Al-Ittishol : Jurnal Komunikasi dan Penyiaran Islam INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Journal of Indonesian Management Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Review of Multidisciplinary Education, Culture and Pedagogy (ROMEO) Jurnal Pusat Studi Pendidikan Rakyat (PUSDIKRA) Indonesian Journal of Innovation Studies Center of Knowledge EKSYA: Jurnal Ekonomi Syariah JURNAL PENDIDIKAN INDONESIA: Teori, Penelitian, dan Inovasi Islamic Circle Aptekmas : Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Indonesian Journal of Economics and Management Journal Of Human And Education (JAHE) Hello World Journal of Information Systems and Technology Research Jurnal Pendidikan dan Pembelajaran Jurnal Manajemen Jurnal Ekonomika Dan Bisnis Studi Akuntansi, Keuangan, dan Manajemen Jurnal Cakrawala Ilmiah Economic Reviews Journal Jurnal Sains dan Teknologi MES Management Journal Edu Society: Jurnal Pendidikan, Ilmu Sosial dan Pengabdian Kepada Masyarakat PEMA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Jurnal Al-Qayyimah Prisma Sains: Jurnal Pengkajian Ilmu dan Pembelajaran Matematika dan IPA IKIP Mataram Jurnal Ekonomi, Bisnis dan Manajemen CASHFLOW : CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis International Journal on Advanced Technology, Engineering, and Information System (IJATEIS) Jurnal Riset Pendidikan dan Pengajaran (JRPP) Jurnal Ekonomi dan Bisnis Mumtaz : Jurnal Ekonomi dan Bisnis Islam Journal Research of Economics and Bussiness Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya YASIN: Jurnal Pendidikan dan Sosial Budaya Jurnal Visi Manajemen (JVM) Jurnal Pendidikan, Sains dan Teknologi Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Pustaka: Jurnal Bahasa dan Pendidikan Data Sciences Indonesia (DSI) JUSIFOR : Jurnal Sistem Informasi dan Informatika Optimal: Jurnal Ekonomi dan Manajemen Jurnal Informatika dan Teknologi Pendidikan Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Management, Economic and Accounting (JMEA) Jurnal Teknik Mesin, Industri, Elektro dan Informatika Jurnal Manajemen USNI Jurnal Ekonomika Manajemen Dan Bisnis Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen Student Scientific Creativity Journal Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Publikasi Ilmu Manajemen Indonesian Research Journal on Education JSITIK: Jurnal Sistem Informasi dan Teknologi Informasi Komputer JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi Innovative: Journal Of Social Science Research Madani: Multidisciplinary Scientific Journal Jurnal Manajemen Kreatif dan Inovasi Jurnal Ilmiah Sistem Informasi Jurnal Manajemen Riset Inovasi Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan JURNAL EKONOMI BISNIS DAN MANAJEMEN JURNAL ILMIAH SAINS TEKNOLOGI DAN INFORMASI Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital (JEKOMBITAL) Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen Jurnal Riset Manajemen dan Ekonomi Jurnal Penelitian Sistem Informasi Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Research Horizon Jurnal Sistem Informasi dan Informatika Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan JAKBS International Journal of Management Research and Economics Journal Of Informatics And Busisnes (JIMBE) Journal of Economics and Management Scienties Jurnal Pema Tarbiyah OKTAL : Jurnal Ilmu Komputer dan Sains Jurnal Sistem Informasi dan Ilmu Komputer Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis Riset Ilmu Manajemen Bisnis dan Akuntansi Jurnal Ilmiah Research and Development Student Jurnal Nuansa: Publikasi Ilmu Manajemen dan Ekonomi Syariah Kohesi: Jurnal Sains dan Teknologi Socius: Social Sciences Research Journal Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Jurnal Ekonomi Bisnis dan Manajemen Student Research Journal Pusat Publikasi Ilmu Manajemen Jurnal Ilmiah Ekonomi dan Manajemen Jurnal Ilmiah Research Student Jurnal Sains Student Research Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah Jurnal Penelitian Teknologi Informasi dan Sains JEBD Al-Zayn: Jurnal Ilmu Sosial & Hukum Neraca Manajemen, Akuntansi, dan Ekonomi Causa: Jurnal Hukum dan Kewarganegaraan Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (JIMEA) Intellektika: Jurnal Ilmiah Mahasiswa Jurnal Media Akademik (JMA) JURNAL ILMIAH PENELITIAN MAHASISWA El-Mujtama: Jurnal Pengabdian Masyarakat Journal of Innovative and Creativity Jurnal Manajemen Ekonomi dan Bisnis Jurnal Manajemen dan Pendidikan Agama Islam JURNAL MULTIDISIPLIN ILMU AKADEMIK JURNAL RUMPUN MANAJEMEN DAN EKONOMI AKSIOMA : Jurnal Sains Ekonomi dan Edukasi MERDEKA: Jurnal Ilmiah Multidisiplin Katalis Pendidikan: Jurnal Ilmu Pendidikan dan Matematika Jurnal Manajemen Bisnis Era Digital JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Journal Artificial: Informatika dan Sistem Informasi Jurnal Ilmiah Nusantara MAXIMAL Jurnal Inovasi Ekonomi Syariah dan Akuntansi Moneta : Journal of Economics and Finance PENG: Jurnal Ekonomi dan Manajemen Journal of Elektronik Sistem InformasI Journal of Social Work and Science Education Jurnal Ekonomi Manajemen Dan Bisnis (JEMB) Jurnal Manajemen Kewirausahaan dan Teknologi The Indonesian Journal of Computer Science JURNAL AKADEMIK EKONOMI DAN MANAJEMEN Bina Bangsa International Journal of Business and Management Jurnal Sistem Informasi, Manajemen dan Teknologi Informasi Switch: Jurnal Sains dan Teknologi Informasi Akuntansi dan Ekonomi Pajak: Perspektif Global Jurnal Manajemen Bisnis Digital Terkini Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika Neptunus: Jurnal Ilmu Komputer dan Teknologi Informasi Saturnus: Jurnal Teknologi dan Sistem Informasi Jurnal Ilmu Ekonomi, Pendidikan dan Teknik (IDENTIK) Journal of Sharia Business Management Tarbiatuna: Journal of Islamic Education Studies Jurnal Media Informasi Teknologi As-Salam: Journal Islamic Social Sciences And Humanities Education Curiosity Jurnal Ekonomi dan Bisnis Jurnal Ilmu Ekonomi dan Bisnis (JUKONI) Journal Pesona Indonesia Jurnal Cendekia Ilmiah Al I'tibar Jurnal Pendidikan Islam Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Epsilon : Journal of Management (EJoM) Young Journal of Social Sciences and Humanities LAN TABUR: JURNAL EKONOMI SYARIAH JIMEK As-Syirkah: Islamic Economic & Financial Journal Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Sinergi : Jurnal Ilmiah Multidisiplin Ukazh: Journal of Arabic Studies Jurnal CENDIKIA ISNU ISNU Nine-Star Multidisciplinary Journal (INS9MJ) JESASI Jurnal Ilmu Manajemen dan Akuntansi Nusantara (JIMAKUN) Widya Cipta : Jurnal Sekretari dan Manajemen Jurnal Cendikia ISNU SU IQRAR: Jurnal Akuntansi, Manajemen & Ekonomi Syariah Jurnal Riset Sosial Humaniora dan Pendidikan International Journal of Islamic Business Management Jurnal Sistem Informasi dan Ilmu Komputer
Nasution, Muhammad Irwan Padli
Universitas Islam Negeri Sumatera Utara
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TANTANGAN DAN PELUANG PENGEMBANGAN SISTEM INFORMASI DI INDUSTRI KREATIF: PERSPEKTIF TEKNOLOGI DAN INOVASI Syawalia Arifa; Muhammad Irwan Padli Nasution
JOURNAL SAINS STUDENT RESEARCH Vol. 3 No. 1 (2025): Jurnal Sains Student Research (JSSR)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jssr.v3i1.3224

Abstract

In this article, a technology and innovation perspective is used to see how creative industries develop information systems. Limited infrastructure and limited resources to the threat of rapid digitalization are some of the problems that burden the modern creative industry. However, there are great opportunities to increase productivity, efficiency and quality of creative products thanks to technological advances and innovation. In addition, creative industry players can more easily collaborate and connect with markets around the world thanks to advances in the internet and contemporary technology. Although digitalization brings challenges such as tougher competition and cyber security threats, it also opens up larger markets through digital platforms such as social media and e-commerce. Ultimately, this article states that cooperation between government, the private sector and local communities is essential to maximize the potential of creative industries as the main driver of regional development.
10 PENDAPAT AHLI MENGENAI KEUNGGULAN KOMPETITIF Amelia Putri; Muhammad Irwan Padli Nasution
JOURNAL SAINS STUDENT RESEARCH Vol. 3 No. 1 (2025): Jurnal Sains Student Research (JSSR)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jssr.v3i1.3226

Abstract

This article presents an in-depth analysis of ten expert opinions on competitive advantage, an essential concept in business strategy. Competitive advantage not only serves as a tool to differentiate a company from competitors, but also as a driver of innovation and sustainable growth. Through a qualitative approach, this research gathers views from experts in the fields of management and economics, highlighting key variables such as product differentiation, customer satisfaction, and adaptation to market changes. The findings show that companies that are able to integrate these various perspectives tend to be more successful in maintaining their market position. Thus, this article makes a significant contribution to the understanding of competitive advantage theory and its effectiveness in managerial practice, as well as offering strategic recommendations for business leaders in establishing policies that are responsive to industry dynamics.
IMPLEMENTASI SISTEM INFORMASI MANAJEMEN TERHADAP EFISIENSI PROSES BISNIS IMPLEMENTATION OF MANAGEMENT INFORMATION SYSTEMS ON BUSINESS PROCESS EFFICIENCY Kia Napisa Siregar; Muhammad Irwan Padli Nasution
JOURNAL SAINS STUDENT RESEARCH Vol. 3 No. 1 (2025): Jurnal Sains Student Research (JSSR)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jssr.v3i1.3735

Abstract

The implementation of Management Information Systems (MIS) is crucial for enhancing operational efficiency and effectiveness. Several key aspects in its implementation include: data collection, analysis and decision-making, process automation, improved communication to ensure all parties have access to the same information, performance monitoring, and, of course, data security. This research aims to examine the application of Management Information Systems in relation to business process efficiency. A qualitative approach is used, focusing on data collection through observation and analysis of the impacts of MIS. The implementation of MIS can significantly improve business process efficiency. The success of this implementation heavily depends on the right strategy, employee training, and ongoing management support. Regular evaluations are also necessary to ensure that the MIS continues to meet the organization’s needs. With a deep understanding and proper application, MIS can become an important asset in achieving competitive advantage and operational efficiency.
Pengaruh Kinerja Situs Web Terhadap Kepuasan Dan Loyalitas Pelanggan di E Commerce Putri Syabila Hidayat; Muhammad Irwan Padli Nasution
Switch : Jurnal Sains dan Teknologi Informasi Vol. 2 No. 4 (2024): Juli : Switch: Jurnal Sains dan Teknologi Informasi
Publisher : Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/switch.v2i4.82

Abstract

This research aims to examine the effect of website performance on customer satisfaction and loyalty in e-commerce. E-commerce has become an important platform in e-commerce, and website performance has become a critical factor in achieving customer satisfaction and loyalty. In this research, the conceptual framework used includes three main constructs: website performance, customer satisfaction, and customer loyalty. Website performance is measured along several dimensions, including access speed, reliability, user interface, and content quality. Customer satisfaction is measured as the customer's perception of the quality of service and shopping experience on an e-commerce website. Customer loyalty is measured through repeat purchase intentions and recommendations to others. The research results show that website performance has a significant positive influence on customer satisfaction in e-commerce. Website performance dimensions, such as access speed and reliability, are critical in creating customer satisfaction. Apart from that, customer satisfaction also has a significant positive influence on customer loyalty. Satisfied customers tend to have a higher intent to make repeat purchases and recommend a website to others. The practical implication of this research is the importance of improving website performance to achieve customer satisfaction and loyalty in e-commerce. Business people should pay attention to aspects such as access speed, reliability, user interface, and content quality in the development and maintenance of their websites. Apart from that, efforts to increase customer satisfaction must also be the main focus, because customer satisfaction has a significant impact on customer loyalty.
Membangun Ekosistem E-Commerce Yang Mendukung Pertumbuhan UMKM: Peluang Dan Tantangan di Masa Depan Raissha Vathyma Azzahra; Muhammad Irwan Padli Nasution
Switch : Jurnal Sains dan Teknologi Informasi Vol. 2 No. 4 (2024): Juli : Switch: Jurnal Sains dan Teknologi Informasi
Publisher : Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/switch.v2i4.83

Abstract

This article discusses the importance of building an e-commerce ecosystem that supports the growth of Micro, Small and Medium Enterprises (MSMEs). In an era of increasingly rapid digitalization, MSMEs need to adopt e-commerce platforms to expand their market reach and increase their competitiveness. However, to achieve sustainable growth, a strong and sustainable e-commerce ecosystem needs to be built. In this article, the author identifies the opportunities that exist in building an e-commerce ecosystem that supports MSMEs. One of the main opportunities is access to a wider global market, which can open the door for MSMEs to sell their products to customers around the world. In addition, e-commerce platforms also provide opportunities for MSMEs to utilize new technologies such as artificial intelligence and data analytics to improve operational efficiency and decision making.
Peluang dan Tantangan Penerapan Internet of Things (IoT) dalam Sistem Informasi Manajemen Octaria, Meiza; Muhammad Irwan Padli Nasution
Switch : Jurnal Sains dan Teknologi Informasi Vol. 2 No. 4 (2024): Juli : Switch: Jurnal Sains dan Teknologi Informasi
Publisher : Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/switch.v2i4.86

Abstract

: For companies across industries, the integration of the Internet of Things (IoT) and management information systems (MIS) offers great potential for digital transformation. This publication explains the benefits and drawbacks of integrating IoT into MIS and how this technology can improve customer experience of products and services, in-depth data analysis, operational efficiency, energy efficiency, and creativity. Implementing IoT in SIM is not without challenges, because there are issues such as data security, interoperability, infrastructure availability, advanced data management, data protection and ethics. With a clear understanding of these pros and cons, companies can take the necessary steps to take full advantage of IoT integration in MIS while maintaining operational security, data protection, and Masu requirements.
Memahami Strategi Pemasaran Online dalam Meningkatkan Keuntungan dengan Pengeluaran Efisien Muhammad Dimas; Muhammad Irwan Padli Nasution
Switch : Jurnal Sains dan Teknologi Informasi Vol. 2 No. 4 (2024): Juli : Switch: Jurnal Sains dan Teknologi Informasi
Publisher : Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/switch.v2i4.87

Abstract

In the rapidly developing digital era, online businesses face increasing challenges to achieve significant profits without sacrificing spending efficiency. To overcome this challenge, an optimal online marketing strategy is needed that can reach the right target market without significantly increasing operational costs. This journal discusses several online marketing strategies that are effective in increasing profits relevant to expenditure. From a deep understanding of the target market to the use of social media and careful data analysis, every step taken is based on the principles of efficiency and effectiveness. By implementing the right marketing strategies, businesses can increase their visibility online, attract more potential customers, and increase sales conversions without having to exceed their available budget. Thus, this journal provides practical guidance for business owners and marketers to achieve success in their online sales without sacrificing profitability.
PERAN SISTEM INFORMASI PEMASARAN DALAM MENINGKATKAN LOYALITAS PELANGGAN PADA TOKO ONLINE Nasution, Tri Rahmadani; Padli Nasution, Muhammad Irwan
Jurnal Ilmiah Sistem Informasi Vol. 4 No. 2 (2024): Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/sm.v4i2.102

Abstract

The development of information technology has changed the way people shop from traditional methods to electronic trading systems or E-Commerce. This change is further driven by the COVID-19 pandemic, which makes people turn to online shopping for their daily needs. This study aims to evaluate the role of marketing information systems in supporting customer loyalty on e-commerce platforms. The research uses the literature review method to analyze various literatures related to E-Commerce, marketing information systems, customer loyalty, and content personalization. The results show that marketing information systems play an important role in content personalization, product recommendations, and loyalty programs, which increase customer engagement and loyalty. The system also enables more responsive decision-making and improves operational efficiency. Effective implementation of marketing information systems can provide a more personalized and relevant experience for consumers, thereby increasing customer satisfaction and brand loyalty.
PERBANDINGAN FRAMEWORK TOGAF DAN ZACHMAN DALAM IMPLEMENTASI ENTERPRISE ARCHITECTURE Ramadhani, Citra; Padli Nasution, Muhammad Irwan
Jurnal Ilmiah Sistem Informasi Vol. 4 No. 2 (2024): Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/sm.v4i2.113

Abstract

Enterprise Architecture (EA) is a framework that helps organizations integrate business strategies with information technology. Two popular frameworks in EA implementation are TOGAF (The Open Group Architecture Framework) and the Zachman Framework. This study aims to analyze the comparison between the TOGAF and Zachman frameworks, especially in the context of EA implementation in organizations. The methods applied in this study include literature studies and comparative analysis based on several important aspects, such as structure, focus, similarities, and implementation. The results of the study show that TOGAF focuses more on processes and continuous development, while Zachman emphasizes a more detailed classification framework and statistics. Both frameworks have their respective advantages; TOGAF excels in supporting innovation and adaptation, while Zachman is suitable for data consistency and consistency. By understanding these differences and advantages, organizations can choose the framework that best suits their needs and goals. This article is expected to provide insight for practitioners and researchers in determining an effective EA implementation strategy.
Analysis of User Satisfaction with the KAI Access Application Using the Technology Acceptance Model (TAM) Lubis, Farach Nur Fachri; Nasution, Muhammad Irwan Padli; Nurbaiti
Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v11i2.959

Abstract

The aim of this research is to examine the variables that influence user satisfaction with the KAI Access application at PT Kereta Api Indonesia. The data collection method used an online questionnaire distributed to individuals using the KAI Access application in Binjai City. Data analysis was conducted using the Technology Acceptance Model (TAM). The research findings indicate that user satisfaction with the application increases because it is easy to use, which in turn boosts users' intention to continue using it in the future. Additionally, PT KAI (PERSERO) has the capability to conduct ongoing user research to address any issues users encounter while using the KAI Access application. The purpose of this research is to identify the challenges users face when using digital applications in the transportation industry and to provide guidelines for improving user satisfaction.
Co-Authors ., Arba Sunur ., Siti Hawa Hasibuan Abdu Rahman Hakim Abdul Hafiz Abdullah, Radhinal Abelia Gultom Abel Abelia Mita Baqis Abrar, M. Farid Abrar, M.Farid Ade Kurnia Sari Ade Syafitri Adelia Amri Adelia Amri Adelia Khirani Lubis Adelia Marwa Ujung Adelia Marwah Ujung Adelia Marwah Ujung Adeliya Saragih Adhelia, Dhea Putri Adisa, Yunda Adnan Buyung Nasution Adrian Niken Lubis Adris Triseptina Afandi, Muhammad Fikri Afdillah Nur Aisyah Sinaga Afdillah Nur Aisyah Sinaga Afriani Afriani Agfahmi Dinata Agisty Fiannisa Ahmad Alvin Adriansyah Ahmad Alvin Adriansyah Aidhawani Aidhawani Aini Nurul Aininta Alivia br Kaban Aisyah Fitri Pasaribu Ajeng Triandari Akbar, Ananda Rizki Akbar, Fatawil Al-Faruq, Muhammad Yuda Alfa Nadiah Siregar Alfa Rizi Azhari Alfia Utami Alfia Utami Alharis, Dimas Cholis Ali Ikhwan Ali Ikhwan Alrobby Nurilham Alsabila, Marsya Alya Nabila Junaidi amalia, parida Amaliah, Khairul Amelia Putri AMELIA, MAYA Aminah Cinda Kasih, Aminah Amira Salsabila Ananda Amelia Ananda, Fikry Jie Riefa Andhini Asmita Andika Mahwayudi Angga Pradana Kusuma Anggini, Rizki Angkasa, Pramuja Angraini, Riska Anhar, Muhammad Ziqhri Anisa Maya Sufa Anisa Puspita Anita Cerahma Siregar Annisa Fitri Adina Hutabarat Annisa Hafsah Annisa Nur Sabrina Antika, Windi Aprila, Nur Qori Aprilia Eka Putri Arfi Andira Kirana Arfini Tri Agustina Ari Sahputra Arie Satria Tama Armita Isnaini Munthe Arris Fahrian Asmadi1, Soraya Zairina Asmiralda, Febrina At Thariq Harahap, Faqih Atika, Atika Atika, Nanda Nurul Aulia Rizky Lubis Aulia Rizky Lubis Aulia Zaky Ibna Aulia Zaky Ibna Ayu Anggraini Hulu Ayu Intan Pratiwi Ayu Lestari Ayu Shintiya Az Zahra Salsabilah Lubis Azmatul Kholila Azzahra Tri Najla S Bagusman, Chajarara Baihaqi, Ahmad Bakri, Safa Nadia Bancin, Rabiatul Adabiah Bangun, Diva Amanda Br Batubara, Alwi Ardiansyah Putra Bayu Rahmat Hidayat Berutu, Fajran Rahman Bi Rahmani, Nur Ahmadi Bima Andika Br.Sinulingga, Sadepa Putri Bunga Amira Bunga Dwi Anjani Calvin Aditya Harahap Chairina Amaliah Hasibuan Chintya Pradilla Putri Chintya Pradilla Putri Chintya, Neha Cindy Anggriani Cindy Rayani Sinulingga Cut Nadhira Shahnaz Cut Nadhira Shahnaz Daffa Caidana Zein Situmorang Daffa Chaidana Zein Situmorang Dalimunthe, Maya Oktavia Daulay, Anisya Putri Ertani Daulay, Lily Sardiani Dea Cindi Amelia Dedy Rahman Siregar, Dedy Rahman Siregar Dela Arum Lestari Dery Shadani Deva Fitri Zuya Devi Fitri Zuya Devyana, Melati Dewi Lestari Dharma, Budi Dian Farindah Damanik Diana Loemongga Siregar Didi Maslan Dimas Halki Widana Dimas Pramudya Dinda Audia Syahira Dinda Fitriyah Kholisoh Ahmadita Putri Dinda Novika Rahmahdhani Dinda Puspita Sari Dinda Ravina Dindy Rizka Octavia Dini Cahyani nasution Dini, Aisyah Dira Finanta Dira Finanta Dita Ananda Bangun Diva viola natasya Hasibuan Diva Viola Natasya Hasibuan Dwi Amanda Simanjuntak Dwi Amanda Tanjung Dwi Febrina Dwi Silvia Ningsih Dwi Silvia Ningsih Dwiky Guntara Dzakwan Abbas Effendi, Lutfiah Eko Purnomo Eko Purnomo ELYSA RAHMAYANI Embun Febryanti Panggabean Embun Febryanti Panggabean Enjeli Enjeli Era Rahmadani Damanik Era Rahmadani Damanik Eriana Saprida Ermiannur Euis Desy Khairiyati Fachrul Rozy Arda Rambe Fachrurrozi, Zein Ahmad Fadilah, Tiara Fitriani Fadillah, Siti Nur Fadlin Fajri FAHRI Fahrian, Arris Fahrina Aulia Purba Faiza Zayani Waznah Fakhri Alauddin Tarihoran Fakri Mursala Fanny Himla Rizqya Pasaribu Farah Ananda Lubis Fardan Ali Torabora Siregar Fathimah, Laila Fathin Al Biyan Tanjung Fatimah Zahra Marahaini Harahap Fauji Azwar Siregar Fauzan Nafis Fauzy Imam Syah Fayathun Maira, Fayathun Maira Febriani, Gymnasti Fiannisa, Agisty Firza Azzahra Firza Azzahra Fithrah Dwi Ananda Fithri Daulay, Mutiara Mastina Fitri Dasuki Siregar Fitri Fitri Annisa Fitri Handayani Harahap Fitri Hidayah Fitri Nabila Hasibuan Friska Putri Aryanti Geubrina Raseuki Ginting Ginting Ginting, Dea Cindi Amelia Ginting, Melia Br Ginting, Nabilah Azzahra Amin Br Grace Amalia Tondang Gunawan, Nasrullah Guntara, Dwiky Habibi, Muhammad Zidan Hafidz Ramadhan Noor Matondang Hafiz Maulana Siagian Hafiz, Abdul Hafizh Fahriza Hairul Anam Hakiki, Teguh Iman Halim Wijaya Hamza Dwi Aulia Warhana Hanaya Tri Meyharin Sihotang Hani, Fildzah Hanifa Salsabila Hanonangan, Rahmat Pasha Harahap, Muhammad Ikhsan Harahap, Shelvi Fadillah Harsya Haryo Prastya Hasanah, Malika Ardhia Hasbi Rizky Rawy Hasibuan, Adelia Hasibuan, Mahlia Putri Hasibuan, Siti Hawa Hasiholta, Dani Admaja Hayfa Azwa Fadila Hazizah, Siti Nur Hellen Afrisa Hesty Ananta Yunas Hesty Ananta Yunas Hidayana, Nugrhainy Hidayati, Yusranida Hotmasarih Harahap Hudana Isra Aulia Husnah Salsabilah Siregar Ibrahim Syahputra Harahap Idham Mahrivi Idham Tiofandy Hasibuan Ika Amelia Putri Ilham Putra Pratama Ilhamy Nasution, M. Lathief Ilka Zufria Indah Dwi Pancari Indah Riski Panjaitan Indradewa, Rhian Intan Fahzirah Intan Geandra Ira Yanti Irfan Fadhilah Irgi Iqbal Irhansyah, Teddy Irma Handayani irmayani irmayani Irwansyah, Rudi Irzi Ahmad Fahrozi Isnaini Nur Harahap Istiqomah Istiqomah Juma Pristika, Febie Junita Pratiwi Juwairiazizah Rasta Kana Putri Rosiana Kasih, Aminah Cinda Kasman Rukun Khairi, Nadia Luthfiah Khairuvi Jannatu Sabila BR Pasaribu Kharisma Syahputri Khofifah Indar Rahman Khoirunnisya Gita Segara Kia Napisa Siregar Kinanti Iraza Kinanti Iraza Kurniawan, Al Farizi Kurniawan, Endi Laila Azizah Lailan Safitri Barus Laksamana Khaidir K.N Layla Nurul Sakinah Lesmana, Rendy Lidya Rosnoviana Lidya Rosnoviana Lisma Yana Siregar lubis, Aisah nurkhofifah Lubis, Farach Nur Fachri Lubis, Khadijah Chairunnisa Lubis, Muhammad Azmi Ibadurrahman Lubis, Novri Salsabilla Lubis, Rizky Amalia Lubis, Sumaiya Nurhasanah Lubis, Windy Frestia Luna Syahfina Luna Syahfina Lutfia Amara Lutfia Amara Lutfiah Nur, Dara Lutfiah, Izmi Luthfiah Anwar, Wan Tasya M Agil Febrian M Ihsan M Rehan Kurniawan M Sahlan M Syawalun Riza M Yasmin Ramadhan M M, M Yasmin Ramadhan M. Fahrizal Adrian M. Raihan M. Ridho Al aziz M. Yoga Pratama Harahap M.Farid Azizi M.Ikhsan M.Laksamana Ghafur M.Sahlan Ma'ruf, Maulana Ma'ruf Maliha Anjely Putri Sinaga Manurung, Raudah Azzahra Mardianto, Mardianto Mareta Rindiani Marliyah, Marliyah Marsya Pratiwi Nasution Maulana Fathurrahman Maulana Ikhsan Maulana Irsyad, Raihan Maulana, M. Mauli Fathia Zahra Maya Amelia Mayla Humaira As-syiva Mayori, Elsa Mega Hasibuan Meiranda Siregar Meisyah Ayu Putri Meisyah Ferianti Fadillah1 Meiza Octaria Melati Devyana Melati Melati Melisa Lubis Mesi Suharni Banurea MHD. Ayub Ardi Mhd. Rizki Khairi Mia Audina MIFTAHUL JANNAH Miftahuljannah, Viona Mira Fathila Sari Mira Handani Mira Handani Misra Nova Dayantri Monica Aslyza Muhammad Abdillah Alwi Muhammad Alvin Nurrahman Muhammad Dafa Lubis Muhammad Deary Muhammad Dedi Irawan Muhammad Dimas Muhammad Dimas Aldy Muhammad Dimas Aldy Muhammad Fadlan Muhammad Fahri Muhammad Fauzan Amri Muhammad Fauzan Effendi Muhammad Febry Choir Muhammad Fikri Pohan Muhammad Habibi Siregar, Muhammad Habibi Muhammad Idris Muhammad Ikhsan Harahap Muhammad Isya Nasution Muhammad Lathief Ilhamy Nasution Muhammad Lutfi Muhammad Lutfy Adly Muhammad Luthfi muhammad luthfie Muhammad Naufal Zahid Marpaung Muhammad Prima Aji Muhammad Richie Hadiansah Muhammad Sofwan Muhammad Syahbudi Muhammad Syukri Albani Nasution Muhammad Tofiq Effendi Muhammad Tofiq Effendi Muhammad Yafiz, Muhammad Muhammad Zaki Zikrillah Baharuddin Nasution Muhammad Ziqhri Anhar Muhammad Zulpan Batubara Muhd. Aidil Fitri Mutia Herman Mutia Sari Muzkiati Myza Uzyla Afryza Myza Uzyla Afryza Nabila Anisa Risca Lubis Nabila Annisa Rahmadhani Siregar Nabila Atsil Fadhilah Nabila Chairunnisa Nadhifa Salsabilla Bakris Nadhilah Nazlah Nasution Nadhilah Nazlah Nst Nadia Aprilia Nadia Fahira Nadila Rizkika Dwi Ananda Matondang Najmi Afifah Najwa Alifah Zulfikar Damanik Najwa Aulia Kartika Nanda Kurniawan Lubis Nanda muzahra Nasha Fahriza Nasution, Indah Widya Jaya Putri Nasution, Mustofa Abdullah Nasution, Rizki Ansyari Nasution, Sabrina Nasution, Suci Rezeki Nasution, Syahdinar Nasution, Tri Rahmadani Nasution, Wahyuddin Nur Nasution, Wahyudin Nur Natasya, Anggi Natasyah Natasyah, Natasyah Nayla Arnona Br Damanik Nayla Tri Audina Nazhan Zahira Nazmi Lail Rahman Harahap Nazri Adlani Harahap Nazwa Hanifah Nazwa Pirda Aqilla Nazwa Rahmayani Nazwa Retno Nazwa Riwanda Nazwa Salsabila Lubis Nazwa, Amanatin Neha Chintya Neha Sartika Nia Ramadhani Ningtias Aprili Maliyah Nonita Fitriana Harahap Noor Adinda S.F. Lubis Noor Adinda Sf Lubis Nopita Sari Dewi Harahap Nopita Sari Dewi Harahap Novy Arisca Nugraha, Sandi Nur Afifah Azzahra Nur Afiqah Nabila NUR AHMADI BI RAHMANI Nur Halisah Fajarini Nur Indah Septiyani Sirait Nur Khadijah Wahyu Utami Nur Khadijah Wahyu Utami Nur Riadoh Rangkuti Nur Syams Simaja, Much Nur Wafiqah Azizah Sitompul Nur ‘Azah Nuragustin Nuragustin Nurbaiti Nurbaiti Nurbaiti Nurfadillah Najwa Faraiddin Nurhalita Wulandari Nurhalizar, Siti Nurhapirah Tasnim Nurhasanah, Upik Nuri Aslami Nurkhaliza Nurkhaliza Nursgustin Nurul Afriani Tanjung Nurul Fadhillah Nurul Haliza Siregar Nurul Noviyana Octaria, Meiza P. Eko Prasetyo Panggabean, Dewi Febryanti Panggabean, Embun Febryanti Parapat, Ilham Karim Parentah Lubis Parida Amalia Pinasthika Alya Disti Pinasthika Alya Disti Pradana, Wahyu Yuda Prasetyo, Gilang Dwi Pratama Wirayudha Nasution Pratama, Arya Yudi Pratama, Rian Dandi Pratidina, Maulia Preti Intan Sari Preti Intan Sari Pristika, Febie Juma Pujiastuti, Wulandari Purba, Anastasya Ananda Edison Purba, Dinda Rahmayani Puteri, Aulia Rahma Putri Afiqah Binti Ahmad Putri Agustina Putri Indah Fadillah Putri Ramadhani Putri Rizkia Wardhani Putri Salsa Nabila Putri Syabila Hidayat Radika Hanny Syah Rahayu, Dwi Rani Rahma Aulia Rahma Aulia Rahma Intan Nuraini Rahma Yanti, Asni Rahmadilla Nurul Fandini Lubis Rahmah, Hajrah Rahmat Daim Harahap Rahmat Daim Harahap Rahmat, Ilham Rahmi Syahriza Rahmi Syahriza, Rahmi Rahmi, Lutfiyah Raihan Aulia Nugraha Raihan Saputra Raihan Sultani Raihan, Muhamad Raisida Salwa Raissa Amanda Putri Raissha Vathyma Azzahra Ramadhani, Citra Ramanda putri Rani Syahpitri Rasta, Juwairiazizah Razak, Ahmad Buchori Reihan Arya Winata Repi, Predi Ari Retno Paluvi Rezeki, Sri Gusti Rheza Pratama Rheza Pratama Riana Raharti Ribi Tri Amanda Ricky Widyanto Rifa Nabila Malay Ripa Sabila Usni Sitompul Ririn Arianti Harahap Ririn Arianti Harahap Riska Febrianti Aulia Riskha Setianingsih Riskha Setianingsih Risma Haryani Siregar Risqullah Firdaus Risqu Ritonga, Sonia Ritonga, Taufiq Alfiqri Rizal Amri Khoirul Hakim Ritonga Rizky Alpiansyah Rizky Khaliq Rizky Putra Halomoan Harahap Rosdiana Rosdiana Rosit Dwi Atmaja Royhan Zaki Ramadhana Rr. Balqis Nuerita Maharani Rukiana hasibuan Ryan Febrianto Ryan Febrianto Saddiah, Kholimatun Safitri, Nurdiana Safitri, Safrina Sagdiyah Fitri Andani Tambunan Agung Sahfitri, Lala Pricilia Sahputri, Sindi Saipul Bahari Saipul Bahari Sakdiah, Halimatun Sakinah, Layla Nurul Salbiah Salbiah Salsabil, Hafiz Salsabilla, Salsabilla Samiah Br Harahap Samiah Br Harahap Samsudin, Samsudin Sania Husna Sapina Dongoran Saragih, Ramadian Maghvira Saragih, Tiara Hasanah Putri Sari Harahap, Epa Purnama Sari, Mutia Indah Sari, Preti Intan Sari, Reni Ilma Sariyani Sariyani Sasti Diana Putri Yanova Selfiani, Dwi Selvi Selvi Ayu Berutu Selvi Ayu Berutu Selvi Selvi Sepira Yunda Septia Amelia Septiana Dewi Andriana, Septiana Dewi Septiandy, Muhammad Dimas Sevia Diah Pratiwi Shahira, Nabila Shaqina, Maheza Sherina Rina Sherly Pitaloka Shindy Aulia Natasya Siagian, Riski Paujiah Sibarani, Fathiya Hasyifah Silalahi, Yayi Naulia Silvi Andini Silvi Rahmawati Silvia Meiliandari Sindy Aulia Sari Sinta Sukma Ayu Siregar, Ahmad Alkindi Siregar, Aldio Azani Siregar, Bakia Sarmita Utari Siregar, Dedy Rahman Siregar, Diana Loemongga Siregar, Haposan Matua Siregar, Saniyah Dwi Putri Siregar, Wiwindasari Siregar, Zahra Rafia Rani Siti Hansyah Dewi Zai Siti Jumaidah Siti Khadijah Siti Khadijah Siti Sahfina Siti Sahfina sitompul, iqbal Sitorus, Panca Abdini Sofiya Azzara Rafles Sonang Matua Siregar Sri Adel Febri Aldina Sri Ayu Sundari Sri Dwi Lestari Sri Rapida Sri Suci Ayu Sundari Sri Suci Ayu Sundari Sri Suci Ayu Sundari Sri Suci Ayu Sundari Sri Suci Ayu Surandari Sri Wahyuni Harahap Suci Andini Kesuma Suci Ayu Sundari Suci Indah Sari Suci Maharani Pane Suci Ramadani Harahap Suci Ramadhani Sucinta Tri Nurhayati Sucinta Tri Nurhayati Suendri Suendri Sugianto Sugianto Suhada Suhada Suhada, Suhada Sundari , Sri Suci Ayu Sundari, Sri Suci Ayu Sunur, Arba Suryadi Syabatullah Syabatullah, Suryadi Syafrina, Angelia Putri Syahnazwa Aiska Hidayat Hutasuhut Syahputri, Kharisma Syahputri, Namira Syahrani Harmi Syahrul Ramadhan Dalimunthe Syakila, Putri Syarbani, Ahmad Muhaisin B. Syarifa Tommy Syarifah Aini Br Sinaga Syavina Nadhira Lubis Syawalia Arifa Syfa Tasya Zahwani Tama, Arie Satria Tambunan, Adila Khairani Br Tambunan, Sagdiyah Fitri Andani Tessa Fadilla Teuku Alif Baihaqy Tia Deja Pohan Tiara Fitriani Fadilah Tiara Hasanah Putri Saragih Tiara Tirta Dewi Titania Febrianti Tommy, Syarifa Tri Abdi Syahputra Tri hidayati Tri Nanda Rayani Sinuhaji Tri Putri Rezeki Tri Suci Irawan Triase Triase Triase Triase Trisnawati Lubis Tuti Anggraini Tuti Anggraini Tyo Rizky Siagian Ujung, Adelia Marwah Ulfi Yanti Harahap Umar Said Batubara Umi Nur Habibah Ummi Aulia Utari, Anggie Sri Veri Ferdiansyah Vina rahmanda Vina Widia Afriani Vinanda Siswandari Vina Vivi Kumala Sari Wafiq Azizah Wafiq Azizah Wahyu Rusbandi Huni Nasution Wahyu Yuda Pradana Wahyuddin Nur Nasution Wahyudin Nur Nasution Wahyudin Nur Nasution, Wahyudin Nur Wanda Aprilly Charos Wardatul Umayya Gea Wa’altaf, Nazar Widiya Wati Widya Ayu Utami Lubis Wilona Ramadhani K Wira Herdika Firliansyah P.H Wira Herdika Firliansyah P.H Wiranti, Wiranti Yahfizham Yahfizham Yuda Mahendra Hasibuan Yulita Astri yulpida Sari Lubis Yunda Adisa Yunda Adisa Yuni Fatma Sari Yusmardani, Indi Yusti, Irwan Zahara, Nabila Zahfira Halim Zahra Hasibuan Zahra, Fatimah Az Zahra, Nurul Zahrani Fatni Hapsah Zahwatun Suhaibah Rangkuti Zaimiri, Zaimiri Zainal Nur Ali Zein, M. Dimas Suhaimi Zuhrinal M. Nawawi Zulfa Khoiriah Zulhasby Assdqy Nasution