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Pengaruh Rasio Keuangan, Ketersediaan Modal, dan Kebijakan Pemasaran terhadap Pertumbuhan Usaha Kecil Frans Sudirjo; Robbani; Mulyadi AR; Indarsyah Fitrah Tungkagi; Magfira Mamonto
Sanskara Ekonomi dan Kewirausahaan Vol. 1 No. 03 (2023): Sanskara Ekonomi dan Kewirausahaan (SEK)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/sek.v1i03.122

Abstract

Studi penelitian ini mengeksplorasi pengaruh rasio keuangan, ketersediaan modal, dan kebijakan pemasaran terhadap pertumbuhan usaha kecil di Cimahi. Penelitian ini menggunakan desain penelitian dengan metode campuran, yang menggabungkan analisis kuantitatif dan wawancara kualitatif. Sampel sebanyak 200 usaha kecil dari berbagai sektor di Cimahi berpartisipasi dalam penelitian ini. Statistik deskriptif memberikan gambaran umum tentang karakteristik sampel, termasuk jumlah karyawan, lama usaha, dan pendapatan tahunan. Analisis rasio keuangan menunjukkan tingkat pengembalian aset dan ekuitas yang positif, likuiditas yang cukup, perputaran aset yang efisien, dan manajemen persediaan yang efektif. Analisis ketersediaan modal menyoroti ketergantungan pada pembiayaan internal, keterbatasan akses ke sumber pendanaan eksternal, dan peran program dukungan pemerintah. Analisis kebijakan pemasaran mengidentifikasi adopsi kegiatan branding, strategi penetapan harga, saluran pemasaran online, dan inisiatif kolaboratif. Temuan-temuan ini berkontribusi pada pemahaman tentang faktor-faktor yang memengaruhi pertumbuhan usaha kecil di Cimahi dan memiliki implikasi bagi para pembuat kebijakan, pemilik usaha kecil, dan pemangku kepentingan.
Analisis Dampak Strategi Pemasaran Digital dalam Meningkatkan Loyalitas Pelanggan: Perspektif Industri E-commerce Frans Sudirjo; Titik Purwati; Widyastuti Widyastuti; Yusuf Unggul Budiman; Meldi Manuhutu
Jurnal Pendidikan Tambusai Vol. 7 No. 2 (2023): Agustus 2023
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Artikel ini membahas tentang dampak strategi pemasaran digital dalam meningkatkan loyalitas pelanggan di industri e-commerce. Dalam era digital yang terus berkembang, industri e-commerce telah menjadi salah satu sektor yang berkembang pesat. Untuk berhasil dalam persaingan yang ketat, perusahaan e-commerce harus menggunakan strategi pemasaran digital yang efektif untuk menarik dan mempertahankan pelanggan. Penelitian ini menggambarkan bagaimana strategi pemasaran digital dapat mempengaruhi loyalitas pelanggan dalam konteks industri e-commerce. Pendekatan ini berfokus pada aspek-aspek kunci strategi pemasaran digital yang mencakup penggunaan media sosial, pemasaran konten, personalisasi, dan penggunaan data pelanggan. Artikel ini juga akan menganalisis alat dan metode yang digunakan oleh perusahaan e-commerce untuk meningkatkan loyalitas pelanggan, seperti program loyalitas, pelacakan perilaku pelanggan, dan kampanye pemasaran yang disesuaikan. Analisis ini didasarkan pada studi kasus beberapa perusahaan e-commerce yang sukses dalam meningkatkan loyalitas pelanggan melalui strategi pemasaran digital. Artikel ini juga mencakup tinjauan literatur tentang penelitian terkait dan penggunaan data statistik untuk mendukung temuan yang disajikan. Hasil penelitian menunjukkan bahwa strategi pemasaran digital yang efektif dapat memiliki dampak positif pada loyalitas pelanggan di industri e-commerce. Penggunaan media sosial yang cerdas, konten yang relevan dan menarik, personalisasi pengalaman pelanggan, serta penggunaan data pelanggan yang baik, semuanya dapat berkontribusi dalam membangun hubungan yang kuat antara perusahaan e-commerce dan pelanggan mereka. Dengan meningkatnya loyalitas pelanggan, perusahaan dapat mengurangi tingkat churn, meningkatkan retensi pelanggan, dan meningkatkan penjualan secara keseluruhan. Artikel ini memberikan wawasan penting bagi perusahaan e-commerce dalam merancang dan mengimplementasikan strategi pemasaran digital yang efektif. Dengan memahami dampak strategi pemasaran digital dalam meningkatkan loyalitas pelanggan, perusahaan dapat mengoptimalkan upaya pemasaran mereka dan memperoleh keunggulan kompetitif di pasar e-commerce yang semakin kompetitif.
The Effect of Electronic Service Quality on Customer Trust and Its Implication on Repurchase Intention of Online Travel Agency Customers Frans Sudirjo; Asnawati; Slamet Riyadi; Musran Munizu; Wa Ode Nur Ainun
Jurnal EMT KITA Vol 7 No 3 (2023): JULY 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i3.1110

Abstract

This study intends to determine how the quality of electronic services affects customer trust and how it affects e-commerce users' willingness to make additional purchases. This study approaches the topic of e-commerce research quantitatively. A sample of 100 e-commerce users' responses was used in this study. Using a questionnaire to obtain data. The findings indicated that the e-service quality variable affected consumer trust and repurchase intention to some extent. Repurchase intention is influenced by the customer trust factor. E-service quality and customer trust both influences repurchase intention simultaneously. Through consumer trust, inconsistent e-service quality has an indirect impact on customers' willingness to repurchase. More consumer data protection should be offered through e-commerce. It is advised that other variables and methodological approaches be used in future studies so that the scope and depth of study in the field of marketing can be increased
The Application of Extended Expectation-Confirmation Model to Identify Influencing Factors Digital Loyalty for Mobile-Based Travel Platform Frans Sudirjo; Vivid Violin; Arnold Sultantio Hutabarat; Lely Indriani; Budi Utami
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jsisfotek.v5i2.246

Abstract

The aim of this study was to determine the factors that impact the faithfulness of users on digital travel platforms, using the model proposed by researchers on satisfaction and loyalty based on user perceptions using the Expectation-Confirmation Model, which was enhanced by incorporating the variables of security and loyalty. Surveys were distributed online using a purposive sampling technique, and the minimum number of samples was determined using the Slovin formula with a 5% confidence interval. Subsequently, the data collected was analyzed using Ms. Excel and the PLS-SEM approach with SmartPLS. According to the findings of this study, out of the seven hypotheses, two hypotheses from travel A and B were rejected, specifically the security hypothesis regarding satisfaction and the satisfaction hypothesis regarding continuance intention. Similarly, the perceived usefulness hypothesis regarding continuance intention was rejected for travel A and B due to the path coefficient value and t-test of the hypothesis being less than 0.1 and 1.96. However, four hypotheses were accepted for all three platforms. According to the calculation of R2, satisfaction, continuance intention, and perceived utility are the three criteria that have the most impact on loyalty on the three digital travel platforms.
Social Media Marketing's Effect On Customer Satisfaction Frans Sudirjo; I Nyoman Tri Sutaguna; Rina Sovianti; Arief Yanto Rukmana; PA. Andiena nindya putri
International Journal of Economics and Management Research Vol. 2 No. 2 (2023): August : International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v2i2.100

Abstract

Human wants are limitless. Primary needs, secondary needs, and tertiary needs are the three sorts of needs that humans have. All of these requirements, especially basic requirements, are critical to human survival. The fundamental necessities themselves are food, clothing, and shelter, i.e. the need for important goods like clothing, food, and shelter. The most crucial element is the necessity for a place to live, a place to dwell or what we often refer to as home, as a place for us to take refuge and socialise with the environment. As a result, many people desire a suitable place to reside. This study took a quantitative approach, with 195 persons chosen utilising the Accidental Sampling technique. Multiple regression analysis reveals that all independent factors (product quality and price) have a positive effect on purchase intent.
Menuju Pemahaman yang Tepat Tentang Strategi Pemasaran: Tinjauan dan Agenda Penelitian Berbasis Bibliometrik-Mesin Terintegrasi Frans Sudirjo; Syahrial Rachim Lubis; Riko Mersandro Permana; Arief Yanto Rukmana; Romi Mesra
Sanskara Manajemen Dan Bisnis Vol. 1 No. 03 (2023): Sanskara Manajemen dan Bisnis (SMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/smb.v1i03.218

Abstract

Penelitian ini menggunakan pendekatan terpadu yang menggabungkan analisis bibliometrik dan tinjauan berbasis mesin untuk memberikan pemahaman yang komprehensif tentang strategi pemasaran. Analisis bibliometrik mengidentifikasi tren utama, penulis berpengaruh, dan karya-karya penting dalam literatur. Temuan penelitian ini digunakan untuk mengajukan agenda penelitian, memandu studi masa depan dalam strategi pemasaran. Hasil penelitian ini menjelaskan tema-tema penelitian utama, seperti dampak strategi pemasaran terhadap kinerja, pemasaran internasional dan ramah lingkungan, serta pengaruh budaya. Selain itu, area yang kurang terwakili yang teridentifikasi memberikan peluang untuk penelitian lebih lanjut untuk memajukan bidang ini.
Analysis of the Influence of Banking Product Knowledge on Intention to Use Banking Products Frans Sudirjo; Arnold Sultantio Hutabarat; Ratnawita; Zunan Setiawan; Rubait Dasururi
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 4 (2023): Agustus 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i4.1307

Abstract

Sharia banking is banking that uses principles that are in accordance with the Islamic religion. In the development of Islamic banking, from the year it was found that it was quite extensive so that it could reach remote areas in terms of knowledge. The purpose of this researcher is to conduct a theoretical test of the effect of knowledge of Islamic banking products on interest in becoming a customer. This research method uses quantitative with simple regression analysis technique which is tested on 100 respondents from those taken using purposive random sampling technique. The results of the partial t test research can be concluded temporarily that knowledge has a significant effect on the intention to become a customer of Islamic banking, because from the results of the t test the value of t count > t table. For the hypothesis with the f test the result is that knowledge has a significant effect on the intention to become a customer of Islamic banking because the f count > f table and the significant value is below 0.05.
The Effect of Promotion, E-Service Quality and Price on Customer Satisfaction and Its Implication on Loyalty of Tokopedia Customers Frans Sudirjo; Vivid Violin; Akmal Abdullah; Ifadhila; Muhammad Subhan Iswahyudi
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 5 (2023): Oktober 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i5.1473

Abstract

This study examined how consumer happiness and customer loyalty are affected by the quality of e-services, product prices, and promotions. This study aims to identify if a variable has a direct or indirect impact. A questionnaire with 40 questions that was sent using Google Form was used to gather the data for this investigation. A non-probability selection technique was used to select 100 participants as respondents for this investigation. Path analysis utilizing statistical product and service solutions (SPSS) is the analysis method used in this study. According to the study's findings, client loyalty and partial and simultaneous effects of e-service quality and promotion on customer satisfaction are both favorable. Customer loyalty is impacted by product prices, which also have a detrimental impact on customer satisfaction. Customer loyalty is indirectly impacted by consumer happiness, which is influenced by e-service quality, product prices, and incentives.
Analysis of the Influence of Product Quality, Brand Image and Country of Origin on Purchase Decision of Xiaomi Mobile Phone Products Frans Sudirjo; Henny Dwijayani; Ana Fitriyatul Bilgies; Andriya Risdwiyanto; Nurlaili Rahmi
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 5 (2023): Oktober 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i5.1485

Abstract

This study aims to determine how nation of origin, product quality, and brand image affect purchasing decisions. This study uses quantitative case study research techniques. Primary data were gathered for this study through questionnaires and incidental sampling methods. Multiple linear analysis utilizing the statistical product and service solutions (SPSS) 23 software was the data analysis method used in this investigation. The results of this study indicate that place of origin, product quality, and brand image all have a significant simultaneous and partial impact on buying decisions.
Level of Acceptance and Use Measurement of Electronic Money Technology Using UTAUT Model Frans Sudirjo; Asri Ady Bakri; Andy Ismail; Putri Ekaresty Haes; Sarwo Hakim
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.275

Abstract

By increasing transaction speed and decreasing transaction costs, electronic payment innovations make cashless payment systems more effective. Electronic money is used in a variety of transactions, such as paying for commuter line tickets, paying for Trans Jakarta tickets, paying tolls, and shopping at supermarkets. However, in practice, it shows that users' understanding and awareness of electronic money are still not optimal, and there are problems with electronic money reader sensors. Therefore, it is crucial to undertake research on the acceptance and use of electronic money because this is one of the key elements in the system's successful deployment. In order to ascertain the current state of user acceptance and usage of electronic money, this study used the PLS-SEM analytic technique to look at the factors from the UTAUT 2 model that have an impact on user acceptability of electronic money. According to the findings, users who utilize electronic money have behavioral intentions and use behaviors that are 88% and 26%, respectively. Then, of the 12 hypotheses put out, Social Influence on Behavioral Intention and Facilitating Conditions on Behavioral Intention were the two that were rejected. Despite the fact that 60% of new users continue to use electronic money after one to two years, not enough nominal is utilized in a single week, according to the results of using it.
Co-Authors A., Chevy Herli Sumerli Aat Ruchiat Nugraha Abu Muna Almaududi Ausat Adriansyah Ekaputra Agung Widarman Agus Nurofik Ahmad Buchori Ahmad Nur Budi Utama Ahmad Yani, David Ainil Mardiah Akmal Abdullah Aldila Septiana, Aldila Alfa Santoso Budiwidjojo Putra Alimin, Erina Ambar Kusuma Astuti Amrin Amrin Ana Rusmardiana Andi Muh Akbar Saputra Andreas Tigor Oktaga, Andreas Andriya Risdwiyanto Andy Ismail Annisa Risqi Sulistya Kusuma Wardhani Apri Wahyudi Apriyanto, Apriyanto Ar Rakhman Awaludin, Aulia Ari Apriani Arief Yanto Rukmana Arief, Ilham Arifai Ilyas Aris Mardiyono Arnes Yuli Vandika Arnold Sultantio Hutabarat Asep Deni Aslichah, Aslichah Asnawati Asri Ady Bakri Astuti, Enny Diah Astutik, Wahyuni Sri Audisty Prana Hardayu Auliya, Salwa Ausat, Abu Muna Almaududi Azzaakiyyah, Hizbul Khootimah Baso, Andi Sabirin Betty Rahayu Bilgies, Ana Fitriyatul Budi Utami Budiarto, Balla Wahyu bunga aditi Bunga Aditi Careza Rizky Ayuningtyas Carl C.G. Dizon Catarina Cori Pradnya Paramita, Catarina Cori Pradnya Chairul Anam Chevy Herli Sumerli Dadang Suhardi Darmiono, Darmiono Dasa Rahardjo Soesanto Desiyanti, Rika Desma Erica Maryati Manik Desty Febrian, Wenny Devy Sofyanty Dewa Oka Suparwata Dewi Endah Fajariana, Dewi Endah Dian Artanti Arubusman Dian Indah Sari Djakasaputra, Arifin Djoko Widagdo Dody Tarihoran Donny Dharmawan Dorkas Susana Dorkas Yufice Ariyanti Kale Edhie Budi Setiawan, Edhie Budi Egidius Fkun Eka Hendrayani Ekasari, Silvia Eko Sudarmanto Elizabeth Elli Sulistyaningsih Emanuel Bai Samuel Kase Endang Silaningsih Enzovani, Senna Erina Alimin Estri Purwani Rahayu Etty Sri Hertini Eva Desembrianita Evaf Maulina Faisal Abubakar Fajri, Muhammad Iqbal Farida Akbarina Faridah Faridah Faridah Fatmawati Sabur Fauzan, Tribowo Rachmat Feliks Anggia Binsar Kristian Panjaitan Fikri Maulana, Muhammad Flora Grace Putrianti Fredrik Warwer Galih Nugraha Geofakta Razali Ghalib Suprianto Ghalib Suprianto Ginting, Helmina Br. Gita Sugiyarti Grace Martha Geertruida Bororing Gugat, Rudy Max Damara H Hantono Hadi Nugroho, Isfauzi Hamid, Sainul Haqibul Mujib Harahapi, Taufik Haruni Ode Haryono Haryono Helmy Syamsuri Hendayani, Nenden Hendratri, Bhaswarendra Guntur Hendrayani, Eka Henny Dwijayani Herry Nur Faisal, Herry Nur Hesti Eko Poerwaningrum Hilarius Wandan Hizbul Khootimah Azzaakiyyah I Nyoman Tri Sutaguna Ida Respatiningsih Ifadhila Ikbal Ilham Arief Imanirubiarko, Sabda Indarsyah Fitrah Tungkagi Indra Tjahyadi Indri Yani, Indri Irjanto, Bambang Iswahyu Pranawukir Ita Nurcholifah Iwan Harsono Joko Ariawan Joko Riyanto Josua Sahala Judijanto, Loso Juliana Juliana Juliana, Juliana Kadarsih Kaharuddin Kalalo, Rieneke Ryke Kespandiar, Tengku Kesuma, Lucky Indra Kowey, Wylda Olivia Kraugusteeliana Kraugusteeliana Kunto Atmojo Kurniawan, Yohanes Jhony Kushariyadi Kusnadi, Iwan Henri La Mema Parandy Laksono Edhi Lukito Lamboy Sinaga, Victor Laratmase, Antonia Junianty LAUNTU, ANSIR Lely Indriani Lesmana, Tera Lestari, Mufida Diah Luckhy Natalia Anastasye Lotte Luh Komang Candra Dewi M Indre Wanof Ma’sum, Hadiansyah Magfira Mamonto Mardikawati, Budi Maria Assumpta Wikantari Marjuki Marjuki Martis, Andi Mas'ud Muhammadiah Maulana, Muhammad Fikri Meldi Manuhutu Mila Diana Sari, Mila Diana Miranti Pradipta Utami Misrofingah Mitra Musika Lubis Moses Odhiambo Okombo Mu'min, Halek Muhamad Ammar Muhtadi Muhamad Risal Tawil Muhammad Aqib Shafiq Muhammad Hasan Lubis Muhammad Hery Santoso Muhammad Lukman Hakim Muhammad Subhan Iswahyudi Muhammad Syafral MUHAMMAD YUSUF Muhammad Yusuf Muhammadong Muhtadi, Muhamad Ammar mulyadi ar Mulyadi Nur Munir Tubagus Munir Tubagus Musran Munizu Mustafa, Fahrina Muwafiqus Shobri Nailul, Muhammad Naim, Ifin Nana Hermana, Asep Nelvia Susmita Novilia, Fitri Nugroho, Iswanto Apri Nuraini Nuraini Nurbakti, Rezky Nurchayati Nurchayati Nurchayati Nurchayati Nurhasanah, Dila Padila Nurlaili Rahmi Nurwijayanti Nuryati Solapari Osman, Isnawati PA. Andiena Nindya Putri PA. Andiena Nindya Putri Padila, Dila Pahrijal, Rival Palembang, Septianti Permatasari Permadi, Indra Petrus Jacob Pattiasina Pranata, Sudadi Prihatin Tiyanto Priyana, Yana Putra, Wira Pramana Putri Ekaresty Haes Rachmadi Indrapraja Radnan, Yokie Rahmat Joko Nugroho Rahmat Rahmat Ratna Tungga Dewa, Dominica Maria Ratnawati Dwi Putranti Honorata Ratnawati Ratnawati Ratnawita Ratnawita Ridwansyah Ridwansyah Riesna Apramilda Riko Mersandro Permana Rina Sovianti Rini Hadiyati Rini Novianti Robbani Romi Mesra Rony, Zahara Tussoleha Roza, Nelli Rubait Dasururi Rudi Kurniawan Saddam Hussaen Sagena, Unggul Sahari Sahari Sajali, Chusnatul Ulaela Samsul Ikhbar Sani, Indra Santosa, Sonny Sari, Dian Anggara Kartika Sari, Efti Novita Sarwo Hakim Sasono, Heri Saununu, Siska Jeanete Selvia Junita Praja Septianti Permatasari Palembang Setiyawan, Heri Setyo Oetomo, Dedy Siregar, Achiruddin Siti Nuridah Slamet Riyadi Solissa, Everhard Markiano Sonny Santosa Souisa, Wendy Sudarsono , Sudarsono Suherlan Suherlan Suherlan, Suherlan Sulistiyani SULISTIYANI SULISTIYANI Sumerli A., Chevy Herli Suparman, Ade Supriandi Supriandi, Supriandi Supriyatno, Mega Suroso, Amat Suryaningsih, Lilik Susanto Susanto Susatyo Adhi Pramono, Susatyo Adhi Susilo, Anton Suwarso, Bhaktiar Ghisa Syahputri, Anggraini Syahrial Rachim Lubis Syamsu Rijal Syamsuri Syamsuri Syarifuddin Syarifuddin Syarifuddin Syarifuddin Tanti Widia Nurdiani Tessa Handra Tirta Yoga Titik Haryanti Transistari, Ralina Triyantoro , Andri Umul Khasanah Usup, Usup Utami, Eva Yuniarti Vina Erdlan Noviani Vivid Violin Wa Ode Nur Ainun Wahyu Anugrah Manippi Wahyuningratna, Ratu Nadya Wartono, Tono Widarman, Agung Widia Nurdiani, Tanti Widyastuti Widyastuti Yana Priyana Yasir Riady Yulia Novita YULIANI Yuniarti Utami, Eva Yusuf Unggul Budiman Yusup, Yusup Zaenal Abidin Zahrotul Uyun Zainal Abidin Zunaidi, Arif Zunan Setiawan