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THE EFFECT OF ORGANIZATIONAL MANAGEMENT, ACCESSIBILITY, AND NURSES' PROFESSIONALISM ON OUTPATIENT PATIENT SATISFACTION AT THE POLYCLINIC OF DR. R. HARDJANTO HOSPITAL, BALIKPAPAN Vip Paramarta; Ayu Laili Rahmiyati; Ramadani
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4066

Abstract

Patient satisfaction is a key indicator in assessing the quality of hospital services, particularly in outpatient services, which are the starting point for patient interaction with healthcare institutions. Dr. R. Hardjanto Balikpapan Level II Hospital experienced a decline in patient satisfaction by 8.4% and the number of polyclinic visits by 2.54%. This study aims to determine the effect of organizational management, accessibility, and nurse professionalism on outpatient satisfaction. The research method used is quantitative with a survey approach. Data collection was carried out by distributing questionnaires to outpatients, then analyzed using multiple linear regression. The results of the study indicate that partially and simultaneously, organizational management, accessibility, and nurse professionalism have a significant effect on patient satisfaction. Structured organizational management, easy access to services, and professional behavior of nurses have been proven to be able to increase positive patient perceptions of service quality. These findings confirm that these three factors are important components in forming a satisfying service experience in hospitals.
PATIENT COMPLAINT MANAGEMENT AS A STRATEGY TO IMPROVE THE QUALITY OF HOSPITAL SERVICES Fatia Ulfia Putri; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4135

Abstract

Patient complaints are an inevitable phenomenon in hospital service delivery and reflect the gap between patient expectations and the reality of the services received. Ineffective complaint management has the potential to reduce public trust, damage the hospital's image, and hinder efforts to improve service quality. This study aims to analyze the role of complaint management as a strategy for improving hospital service quality through a literature review of various scientific articles, books, and health regulations over the past five years. The results of the study indicate that the forms and patterns of patient complaints are generally related to aspects of timeliness, communication quality, administrative procedures, costs, and the attitudes of health workers. Complaint management plays a crucial role in strengthening the quality system through early detection mechanisms for service weaknesses, increasing patient satisfaction, and encouraging organizational change that is more oriented towards the needs of service users. The effectiveness of complaint management is influenced by top management commitment, human resource capacity, clarity of internal regulations, and information technology support.
TINJAUAN PUSTAKA: TANTANGAN DAN IMPLEMENTASI PEMBAYARAN JASA KESEHATAN DALAM SISTEM JAMINAN KESEHATAN NASIONAL (JKN) Ayu Rindwitia indah Peanasari; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4136

Abstract

This study aims to examine the challenges and implementation of medical service payments within the National Health Insurance (JKN) system in Indonesia through a literature review. The implementation of JKN demonstrates significant efforts to strengthen healthcare governance, including through the implementation of INA-CBGs-based payment mechanisms, the use of the Mobile JKN application, and strengthening the membership system. However, the literature review reveals that various challenges remain, such as barriers to socialization in certain regions, limitations in the usability of digital applications, the potential for fraud in the claims system, inefficiencies in drug planning and procurement, and issues with the sustainability of membership and the implementation of the tiered referral system. These findings confirm that the effectiveness of medical service payments within JKN is determined not only by the claims mechanism but also by social, technological, regulatory, and healthcare governance factors. Therefore, strong synergy is needed between the government, BPJS Kesehatan (Social Security Agency for Health), healthcare facilities, medical personnel, and the community to ensure the achievement of JKN's primary objectives, namely equitable access and sustainable improvement of healthcare quality.
THE INFLUENCE OF HOSPITAL MANAGEMENT POLICY INNOVATION (X) ON CLINICAL SERVICE QUALITY (Z) WITH INTER-UNIT COORDINATION (Y) AS A MEDIATING VARIABLE Mega Inang Marsalina Sarata; Greatavia Meanda Leslie; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4170

Abstract

Hospitals, as healthcare service organizations, face the challenge of continuously improving the quality of clinical services amid the dynamic needs of patients and the complexity of health systems. Management policy innovation is seen as a strategic instrument to address these challenges; however, its effectiveness often depends on how well inter-unit coordination is carried out. This study aims to analyze the effect of hospital management policy innovation on the quality of clinical services, with inter-unit coordination as a mediating variable, through a literature review approach. The research method employs library research by reviewing various scholarly sources such as reputable journal articles, books, and relevant official reports. The findings indicate that management policy innovations such as the digitalization of health information systems, strengthening of clinical governance, and patient safety policies positively influence improvements in clinical service quality. Nevertheless, this influence becomes more optimal when supported by effective cross-unit coordination, which includes the integration of service flows, team communication, and risk control. In conclusion, inter-unit coordination serves as an important mediator that strengthens the impact of management policy innovations on the quality of clinical services. Therefore, hospitals should prioritize cross-unit synergy in the implementation of every innovative policy.
THE IMPACT OF HEALTHCARE ADMINISTRATION DIGITALIZATION ON HOSPITAL SERVICE EFFICIENCY WITH HEALTHCARE WORKER SATISFACTION AS A MEDIATING VARIABLE Eko Supryanto Raja Lado; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4228

Abstract

This study reviews the literature to examine the impact of healthcare administration digitalization on hospital service efficiency, with particular attention to the mediating role of healthcare worker satisfaction. Findings reveal that digitalization enhances efficiency through improved data accuracy, reduced administrative burden, optimized resource allocation, and better interdepartmental coordination. However, these benefits are not automatic; they are strongly mediated by the satisfaction of healthcare workers, who determine the level of adoption, utilization, and sustainability of digital systems. When digitalization initiatives are accompanied by adequate training, managerial support, and user-friendly system design, healthcare worker satisfaction increases, which in turn reinforces engagement, reduces turnover, and strengthens organizational efficiency. Conversely, poorly implemented systems may create dissatisfaction, stress, and new inefficiencies. This highlights the need for hospitals to adopt a holistic approach to digital transformation that balances technological innovation with human resource development. The review concludes that healthcare worker satisfaction is a pivotal mechanism linking digitalization and efficiency, and its integration into hospital management strategies is critical for achieving sustainable improvements in healthcare delivery.
THE INFLUENCE OF FACILITIES AND INFRASTRUCTURE QUALITY AND HUMAN RESOURCE COMPETENCE ON PATIENT SAFETY WITH SAFETY CULTURE AS AN INTERVENING VARIABLE Ince Rosmini; Dini Indriani S; Leony Martila; M Ahmed; Dian Prawibawa; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4229

Abstract

Patient safety represents a key indicator of healthcare quality, reflecting the ethical and professional responsibility of hospitals to protect patients from harm during medical care. This study aims to analyze the interrelationship between facilities and infrastructure quality and human resource competence on patient safety, with safety culture serving as an intervening variable. A qualitative approach was employed using a case study design, focusing on hospitals that have actively implemented patient safety programs. Data were collected through in-depth interviews, participant observations, and document analysis, and were examined using thematic analysis to identify patterns and relationships among variables. The results show that adequate and well-maintained facilities form the structural foundation for patient safety, while competent healthcare personnel operationalize safety procedures through technical proficiency, clinical decision-making, and ethical responsibility. Safety culture emerges as a mediating force that unites these two components, fostering shared values of open communication, collective learning, and non-punitive responses to errors. The three factors interact synergistically, creating a sustainable safety ecosystem in which infrastructure quality, professional competence, and organizational culture reinforce one another.
THE INFLUENCE OF JOB STRESS, SOCIAL SUPPORT, AND WORK–LIFE BALANCE ON HEALTHCARE WORKERS’ PERFORMANCE Eka Hesti Hastuti; Vip Paramarta
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4350

Abstract

Healthcare professionals face unique psychological and organizational challenges that significantly affect their performance and well-being. This study aims to analyze the influence of job stress, social support, and work–life balance on the performance of healthcare workers through a comprehensive literature-based approach. Using a systematic review of relevant journal articles published between 2015 and 2025, this study synthesizes theoretical and empirical findings from reputable academic databases such as Google Scholar, ScienceDirect, and SpringerLink. The results reveal that job stress has a detrimental effect on healthcare workers’ performance, leading to emotional exhaustion, reduced concentration, and decreased service quality. In contrast, social support serves as a crucial protective factor that mitigates the negative impact of stress by fostering teamwork, motivation, and resilience. Moreover, a balanced work–life relationship enhances job satisfaction, psychological well-being, and organizational commitment, which collectively improve performance outcomes. Integrating these findings through the Job Demands–Resources (JD-R) Model indicates that while job stress functions as a demand that depletes energy, social support and work–life balance serve as resources that replenish it. The study concludes that healthcare institutions must adopt holistic strategies to reduce occupational stress and strengthen support systems, promoting both employee well-being and sustainable performance.
THE INFLUENCE OF SERVICE QUALITY AND MEDICAL FACILITIES ON PATIENT SATISFACTION AND ITS IMPLICATIONS FOR PATIENT LOYALTY AT PULANG PISAU REGIONAL HOSPITAL, CENTRAL KALIMANTAN Santi Sandra; Kosasih; Taufan Nugroho; Farida Yuliaty; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4352

Abstract

This study aims to explain the quality of service, medical facilities, patient satisfaction, and patient loyalty at Pulang Pisau Regional General Hospital, Central Kalimantan, and to analyze the direct and indirect influence of service quality and medical facilities on patient satisfaction and their implications for patient loyalty. This research employed a descriptive method to map the condition of each variable and a verificative method with a quantitative approach to test research hypotheses. The findings indicate that service quality and medical facilities are categorized as good and statistically have a positive and significant influence on patient satisfaction. Partially, service quality and medical facilities significantly improve patient satisfaction, while simultaneous testing shows a synergistic interaction of both variables in predicting satisfaction. The direct path analysis reveals that only medical facilities have a significant direct effect on loyalty, while service quality requires mediation. Furthermore, the mediation analysis shows that patient satisfaction facilitates the transmission of positive effects from both variables toward loyalty, making satisfaction a bridging variable that strengthens the relationship between service quality, medical facilities, and patient loyalty. These findings indicate that patient satisfaction functions as a crucial and fundamental mediator that consolidates the contributions of service quality and medical facilities in building sustainable patient loyalty.
THE INFLUENCE OF SIMRS IMPLEMENTATION AND WORK MOTIVATION ON WORK PRODUCTIVITY MEDIATED BY EMPLOYEE PERFORMANCE AT PULANG PISAU REGIONAL GENERAL HOSPITAL, CENTRAL KALIMANTAN Ruriyansi; Farida Yuliaty; Taufan Nugroho; Kosasih; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4353

Abstract

Hospital Management Information System (SIMRS) and to reinforce work motivation in order to enhance organizational productivity through employee performance at Pulang Pisau General Hospital. The primary objective is to examine the influence of SIMRS implementation and work motivation on work productivity, with employee performance serving as a mediating variable. Employing a descriptive and verificative method with a quantitative approach, data were collected through questionnaires and observations, and subsequently analyzed using path analysis. The results indicate that SIMRS implementation, work motivation, employee performance, and work productivity are generally categorized as satisfactory. Both individually and collectively, SIMRS implementation and work motivation exert a positive and significant effect on employee performance. Furthermore, employee performance demonstrates a positive and significant influence on work productivity. SIMRS implementation exerts a direct, positive, and significant effect on productivity, while the direct effect of work motivation on productivity, although positive, is statistically insignificant. However, both SIMRS implementation and work motivation exert significant indirect effects on productivity through employee performance. Overall, the findings underscore that enhancing work productivity within hospital organizations is highly contingent upon the effectiveness of well-managed information systems, the consistency of work motivation, and the professionalism of employee performance. The integration of these three factors establishes a conducive work environment that supports organizational achievement and advances the quality of healthcare services.
Analisis Strategi Manajemen Operasional Rumah Sakit dalam Menanggapi Keluhan Rekanan Asuransi dan Perusahaan di RSUD R. Syamsudin, S.H. Rustiawati, Neneng Tia; Sugianto, Ramlan; Razak, Nursamin; Handayani, Ranisa; Paramarta, Vip
Jurnal Ekonomi Dan Statistik Indonesia Vol. 5 No. 3 (2025): Berdikari: Jurnal Ekonomi dan Statistik Indonesia (JESI)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/jesi.05.03.01

Abstract

Penelitian ini bertujuan untuk mengkaji strategi manajemen operasional rumah sakit dalam merespons keluhan dari rekanan asuransi dan perusahaan melalui pendekatan studi literatur deskriptif-analitis. Kajian dilakukan terhadap sumber-sumber ilmiah terindeks nasional dan internasional yang relevan dengan topik manajemen pelayanan kesehatan, kepuasan pasien, dan kemitraan eksternal. Hasil sintesis tematik menunjukkan bahwa terdapat empat variabel utama yang saling berkaitan, yaitu kualitas pelayanan, manajemen keluhan, kepuasan pasien asuransi, dan citra rumah sakit. Kualitas pelayanan dan manajemen keluhan berperan sebagai determinan awal yang memengaruhi persepsi dan pengalaman pasien. Kepuasan pasien asuransi menjadi outcome antara yang mencerminkan efektivitas pelayanan dan responsivitas institusi. Citra rumah sakit sebagai outcome akhir terbentuk melalui akumulasi persepsi terhadap mutu layanan dan keberhasilan dalam menjalin kemitraan strategias. Model konseptual yang dirumuskan menekankan pentingnya integrasi antar dimensi tersebut, didukung oleh faktor-faktor seperti transformasi digital, akreditasi, strategi pemasaran, dan komunikasi interprofesional. Penelitian ini memberikan kontribusi konseptual bagi pengembangan strategi operasional rumah sakit berbasis bukti (evidence-based) dan merekomendasikan studi lanjutan berbasis empiris untuk menguji validitas hubungan antar variabel.
Co-Authors A Andini Radisya Pratiwi A Halim A.A. Ketut Agung Cahyawan W A.P, Yuana Cita Abdul Gani Sidqi Abiyyu Purnanda Ade Sri Mariawati Aditya, Ngakan Made Bayu Adjie Kurniawan Aep Saepudin Afdila, Yuwita Afira Febriani Afira Febriani Afira Febriani Surya Wijaya Afyat, Rini Ageng Prayogo, Dimas Agung Manik Septiana Putra Agung Nugraha Agus Purwanto Agustika, Fitriah Agustina, Heny Agustina, Putu Dyah Candra Ahadi, Rosari Zakia Ahida Muizun Ahmad Syakur Banafif Ahya nurdin Akmal Fauzi Yudistira Aktris Monika Favorit Makbul Alamsyah, Rifa Azizah Alef Adlia Rahmani Alexandra DeSousa Guterres Alexandra DeSousa Guterres Alexandra DeSousa Guterres Alexandre de Sousa Guterres Ali Muhsin Ali Reza Alkaf Aliffia Bingga, Isvi Alma Marinda Alnando, Dedi Alvin Widya Ananda Amelia Koesdinar, Dwi Amelia Suci Pertiwi Aminuyati Anang Dwi Permana Anang Kurniawan Anastasia Ari Putri Anasthasia Seriulina, Rachmi Andi Mulyadi Andi Tenri Andika Fajar Nugroho Andityo Wahyu Juniarsyah Andrean Syahridho, Muhammad Andreas Klemens Wienanda Anggilia Yuliani Susanti Anggraeni, Diana Evy Anggraini, Dita Anis, Fakhri Haidar Aprili Wulandari Aprillia, Meirza Ardhin Martdana Ardyansyah, Mukhlas Ari Munandar Ari Sunari Ariani Ariani Ariani Salsabila, Tia Arib Balma, Hammam aribowo, kornelis Arie Hidayat, Teuku Ariwibowo Prayetno, Agung Arnita Niroha Halawa Asep Effendi Asep Effendi Ashilah Mumtaz Hakim Asih Romayanti Asmawati Asmawati Asnar, Etty Sofia Marianti Asnar, Etty Sofia Mariati Astria Apriliavini Priscila Palenewen Astrid Altaira Chandra Astsania Hikmah Alfath Asyer, Aynnie Christabel Atmanto, Kusumo Adi Arji Aulia Dini Rachmadanti Ayu Annisa Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Lestari Nofiyanti Ayu Rindwita Indah Peanasari Ayu Rindwitia indah Peanasari Azlina Effendy, Cut Badrul Islamy Baehaqi Bakri, Ayu Hartati Bambang Sulistyo Banafif , Ahmad Syakur Berliani, Kristin Nadia Biantara, Irgi Bina Lauringga Andora Bingga, Isvi Aliffia Borneo Yuda Pratama Borneo Yuda Pratama Budi Justitia Budi Satrio Wibowo Budi Setyorini Budyawan Herijanto Caesaria Sinta Zuya Cahyadi Saputra, Regi Candra Mizwar Cepi Hidayatuloh Cesilia, Rosalina Chairunnisyah, Nurita Dinda Chevie Wirawan Chevie Wirawan Cicik Khildar Rizqi Cita, Yuana Damesh Indralaga Dani Herdiyana Darmiani, Siti David Kolibu Dekrita Komarasakti Delpita, Ade Dendy Bagaskara Deni Nurdyana Hadimin Denok Sunarsi Denok Sunarsi Deny Teguh Setyaji Deny Teguh Setyaji Deorina Siregar Desy Elevany Sera Dety Mulyanti Devi Anggraini Devi Delvita Dewanti Putri Nurita Dewi , Maria Shintya Dewi Kania, Dewi Dhandy Hermawan Madu Dharma Jaya Hartono Dian Prawibawa Dian Primasari, Yustika Dian, Mochamad Ronald Diana Pratiwi Diana Pratiwi, Diana Dianvayani, Giska Didik Udayana Didin Saepudin Didin Saepudin Diki Tri Bagus Dermawan Dimas Ageng Prayogo Dimas Perdana, Jofani Dimas Rifqi Anantyo Dinda Bestari Dini Indriani S Dita Anggraini Djalip, Indra Permanajaya Djogo, Ony Dongoran, Haddan Donny Septian Wibisono Dony Obara Dramora Nepy Asmara Dwi Kurniawan, Genta Dwi Permana, Anang Dwi Saputra Mokoagow Dyah Kusuma Arnovita Eddi Supriadi Edgar Irvin Raranta Edi Kurnawan Effendi, Asep Effendy, Cut Azlina Eka Hesti Hastuti Eka Purwanda Eka Purwanda Eka Purwanda, Eka Ekawati, Lestari Eko Nugroho Aditiya Utama Putra Eko Supryanto Raja Lado Eliza Techa Fattima, Eliza Techa Ellya Dewi Ellya Dewi Elsandra Novita Halim Endang Maryam Endang Maryam Zamilah El Hakim Enung Susilawati Erdi Maulana Erika Nurmartiani Erlik Erlik Ermawati Ermawati Erna Kena Erwan Komara Etty Sofia Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Etty, Etty Eufemia Maria Evan Nugraha Evi Apriana Fachry Abda El Rahman Fadilah, Lies Fajar Wahyudi Fajar Wahyudi, Fajar Fajarini Fajarini, Fajarini Fakhrazi, Ricky Fallery Setyaprawira Fandani, Mona Farah Saufika Farah Shania Farida Yulianty Farida Yuliati Farida Yuliati Farida Yuliati Farida Yuliati Farida Yuliati, Farida Farida Yuliaty Farida Yuliaty Farida Yuliaty Farida Yuliaty Farida Yuliatya Fasya Irawan, Irvincha Aura Fasya, Irvincha Aura Fathur Rhohman Nurokhim Fatia Ulfia Putri Fauzi, Helmi Fahmi Febri Diotama Febrian, Rivaldi Febriani, Afira Feni Oktafiani Feni Oktafiani Fenska Seipalla Finny Redjeki Firda Nur Laila Firda Nur Laila Firdaus Firdaus Firlia Mokoagow Firman Perkasa Yudha Firman, Fareiz Aulia Firmansyah, M.Lutfi Firnando, Hendri Fitriah Agustika Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fladyan Grace Wulur Frando Christo Wulur Fransiska Carmelia Subeno Frida, Nurjamali Desy Mulia Galen Fauza, Rudof Giska Dianvayani Greatavia Meanda Leslie Gregorius Yoga Panji Asmara Gustina Theresia Lubis Habeahan, Immanuel Habibah Habibah Haddan Dongoran Hadiansyah Haerunnisa, Indah Halimatu Sa’diyah, Ulfah Handayani, Ranisa Handrean, I Gede Eka Hanifah Sukmana Haq, Nita Arinil Hardi, Vyronica Harry Harto Necsen Linelejan Hasna, Nisrina Hayun Setiawan Hayya, Lidya Nur Hd Singgih Hendri Andrian Hendri Andrian Herlambang, Erlangga Herni Indraswari Herryanto, David Hersusetiyati Hersusetiyati Hidayat Ahmad Hikma, Nurul Hutagaol, Tetty I Gusti Nyoman Trianantha Jaya Ida Ayu Triana Ida Fitriyani Ilma Mufidah Imas Siti Masitoh Ince Rosmini Indradewa, Rhian Indriani Indriani Intan Permatasari Ira Dewi Irbah, Farah Amalia Islami , Ahkam Haqiqi Islamy, Badrul Ismawanti, Resty Isni Wantias Istahara Istahara, Istahara Istyadzah, Triesta Mystah Ita, Margaretha Itoh Rositoh Ittang Somba Ittang Somba Ivana Yolanda Ivana Yolanda Jaya Hartono, Dharma Jaya, I G. N. Trianantha Jeanny Kathleen Hartini Jeanny Kathleen Hartini Jihan Maulani Jopie Julius Lopulalan Josafat Pondang Juliatul Mahqfiroh Juniar Rizqi, Rizal Kadarisman, Sumeidi Kadarusman, Feri Kartamihardja , Sobarna Kartamiharja, Sobarna Kathleen Hartini, Jeanny Kautzar, Sandy Muhammad Kharisma Sofiana Khilda Fauziah Lasminingsih Kifli, Yohana Komara, Erwan Komet Rama Daud Kosasih Kosasih Kosasih Kosasih Kosasih KOSASIH KOSASIH, KOSASIH Kosasih, K Kurnawan, Edi Kurniasih, Aas Kusumo Adi Arji Atmanto La’a, Modestus Leo Pratama Agung Leony Martila Leslie, Greatavia Meanda Liana, Lia Liem, Nadia Lien Nurliah Lien Nurliah Linawati, Meti Lizio Marcel de Araujo M Ahmed M Hasyrul Muchtar M Rizki Fathurrohim M. Nabil Sulthoni Eralsyah M.A, Etty Sofia Made Santika Made Santika Maharanny Wulansari Mahmud Hakim Mahputra, Sandi Mahqfiroh, Juliatul Maindoka, Regina Tirza Malik, Rahadian Malik, Rahardian Mandu, Jenne Maria Stolin Timukumanireng Marianne Lukytha Tangdililing Mariati Asnar, Etty Sofia Marissa Grace Haque Marlena Ayu Windasari Marsenta, Giyatri Martdana, Ardhin Martin Agusta Masduki Asbari Masyitoh, Amalia Maulani, Jihan Mega Inang Marsalina Sarata Melati Rosaline Michaella Mogi Milano Wibi Takbiranda Milyantono, Riyan Charlie Miranda, Ade Mochammad Reza Hidayat Modestus La'a Moh Arif Kusnadi Moh. Sidik Priadana Mohamad Abdulah Mohammad Fajar Mukharram Mohammad Ikhsan Mohammad Ikhsan, Mohammad Mokoagow, Firlia Muchtar, M Hasyrul Muhammad Andrean Syahridho MUHAMMAD ANWAR Muhammad Iman Muhammad Rezki Zanuar Muhammad Rizky Paramarta Muhammad Syahrudin Mulyan, Sri Rochani mulyani, sri rochani Mulyawati, Lia Musthofa Lutfi Nasution Mustoha, Mustoha N. Saputra, Gilang Nabilla Mulya Kurniawan Nadia Arsita Nadia Liem Nadia Wulandari Nadia Wulandari Namira Amanda G Nandita, Nandita Nasoka Ramli Nasution, Musthofa Lutfi Nasution, Satria Natasya Anggreine Litau Natasya Luila Sissarian Naurah, Gladdays Nepy Asmara, Dramora Ngakan Made Bayu Aditya Ni Putu Emy Darma Yanti Nia Suryana Nina Risnawaty Nindi Elis Nindy, Nindicka Nurul Fadilah Ningsih, Ranti Ana Nofiyanti, Ayu Lestari Norikazu Suzuki Novita Halim, Elsandra Nugroho, Joko Agung Nugroho, Taufan Nunuk Masluhiyah Nunung Nuryani Nur Laila, Firda Nurhaeni Sikki Nurina, Yafanita Izzati Nurita, Dewanti Putri Nurlatifah Rahmayanti Nurrochman, Muhammad Nursoffa, Idris Nuryanti Nuryanti Obara, Dony Olivia Melissa Poluan Orleans Adam, Rino Pamungkas, Bugie Zurisdianto Pamungkasari, Tria Pandu Lesmana Panjaitan, Biller Paramarta, Muhammad Rizky paramita Parmana, Anang Dwi Peanasari , Ayu Rindwitia Indah Permana, Agung Pertiwi, Sanny Putri Petrisia Panjaitan, Cici Poluan, Olivia Melissa Pondang, Josafat Prasetianto, Wisnu Pratama, Dewi Yulianti Pratama, Yudhistira Anugerah Pratiwi, Ema Vika Prayogo, Dimas Ageng Prayudha Adhi Laksono Prayudha Adhi Laksono Priscillah, Wildan Puji Winata, Sintha Abilia Pujiawati, Pupu Pupu Pujiawati Purnama, Engga Purnamasari, Ari Tri Purnamasari, Euis Ayu Indah Puspita, Enrika Tunjung Putra, Agung Manik Septiana Putri Sekartani, Bianti Putri, Dhiya Nada Putri, Eva Linandra Maria Putri, Rabiah Demlinur Putri, Vira Herliana Putriana Sitompul R A Aprida Putri Kumala Ayu Raden Ricky Agusiady T.S. Rahadian Malik Rahardian Malik Rahma Sumarna, Dita Rahmani, Alef Adlia Rahmatsyah Rahmatsyah, Rahmatsyah Rahmayanti, Nurlatifah Rahmi Raja Iqbal Mulya Harahap Ramadani Ramadani, Ramadani Ranita Rizky Putri Rasyad, Raysha Dhamatri Rasyid, Renaldi Prasetya Nagar Ravi Sanjani Razak, Nursamin Refliza Yanti Regina Tirza Maindoka Regina Tirza Maindoka Rehmenda Marito Sitepu, Michi Astuti Rejauw, Saperyanus Reza Alkaf, Ali Reza Widianto Sudjud Rezky, Alisiah Rheza Fasya Ria Hutami Putri Rian Pratama, Ivanda Ricky Agusiady Rifai Setiyo Gusti Rifai Setiyo Gusti Rini Afyat Rini Hastuti Rini Mulyani Sari Riyan Putri Kumorowani Rizki Tomi Resna Suhendar Rizkia Putri, Sisy Rizky Paramarta, Muhammad Rizqi, Farhan Rochani Mulyani, Sri Rosalina Cesilia Rubianti, Desy Rudof Galen Fauza Rukhiyat Syahidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia Rulia Rulia, Rulia Ruriyansi Rustiawati, Neneng Tia Ruth Haryanti Ruth Haryanti Sabriani Pontoh Sabriani Pontoh, Sabriani Sadrak Siregar Saepudin, Didin Sahli, Indra Taufik Sandra, Santi Sandy Muhammad Kautzar Sandy Muhammad Kautzar Santi Rimadias Santi Sandra Santi Santi Santi Santi Saputra Mokoagow, Dwi Saputra, Gilang Nispu Sara Mustika Hardy Sari Paraisu, Wo’i Megah Mayang Satriyo Dwi Atmoko Sayid Arifin Seipalla, Fenska Sekar A, Linda Wahyu Selvia Magdalena Selvia Magdalena Septrianne, Virginia Majestica Seta, Astrodita Adya Setia Nesda, Ajeng Setiawan, Gideon Setiawan, Hayun Setyaji, Setyaji Shania, Farah Shelly Ayu Andesty Shony Mandala Siagian, Farida Chrisfina Sidqi, Abdul Gani Sikki, Nurhaeni Sikki, Nurhaini Siko Abdul Majid Singgih, Hd Sinta Nuria, Khofifah Siregar, Deorina Roully Gratia Siregar, Sadrak Siti Darmiani Siti Hantina Johan Siti Rohmah Siti Saadah Sobarna Sobarna Kartamiharja Sofia, Etty Solhanhudi Sosiawan, Putu Prathiwi Kemala Putri Sri Dati Octaviani Sri Mulyeni Sri Mulyeni Sri Rochani Sri Rochani Mulyani Sugianto, Ramlan Sugiyarti Sugiyarti, Sugiyarti Sumarauw, Christine Dianne Sumeidi Kadarisman Sumeidi Kadarisman Sumeidi Kadarisman Sumi Suparjo, Dede Supartika, Euis Yanti Surya, Azis Suryana, Nia Suwoko Tya Wicaksono Syafrizal, Asnita Putri Syahidin , Rukhiyat Syahidin, Rukhiyat Syahidin, Rukiyat Syahpikal Sahana Syaiful Anwar Syamsul Amry Syamsul Amry Syarah Oktrissyanti Tamara, Tania Tangdililing, Mariane Lukytha Tarihoran, Rahmah Wahyuni Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Techa Fattima, Eliza Teguh Iman Santoso Tetty Hutagaol Teuku Arie Hidayat Theresia Widyanti Tia Ariani Salsabila TRIANA, I KETUT DIAN LANANG Triputra, Jimmy Ulfah Halimatu Sa’diyah Utoyo, Widjajanti Verianto Verolla Ayu Pradita Wafii, Jauharil Wahid, Deden Abdul Wahyu Saputra Wahyudi Ria, Jan Walean, Ayu Kezia Wantias, Isni Wewengkang, Deisye Wiadnya, I Dewa Gede Putra Widjajanti Utojo Widjajanti Utomo Widya Pratiwi Widya Pratiwi Wijaya Johanes Chendra Wildan Priscillah Winahyu, Arizky Winata, Sintha Abilia Puji Wirawan, Chevi Wirawan, Chevie Wisnu Prasetianto Witarsa, Doni Romdhoni Wo’i Megah Mayang Sari Paraisu Wulan Auliyani Y. Ony Djogo Yanto Rudiyanto Yanuarizki, Prima Hafizh Yayuk Dwi Nenda, Ligar Yolanda, Ivana Yopy iskandar Yuana Cita Adhyaksa Putri Yudhi Iskandar Yudhistira Anugerah Pratama Yudiansyah, Ridwan Yuli Anggraini Yuli Santika Magdalena Yuliani Susanti, Anggilia Yulianty, Farida Yuliarti Pasau Yuliaty, Farida Yuliaty Yunisa Nur Fazriyah Yunlia Vidiarti Yuwono, Ismanto Zaenal Aripin Zakaria Kuswara Zayyan, Muhammad Alif Zebua, Afrah Monirah Zulfikar , Taufik ⁠Farida Yuliaty