Articles
THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER LOYALTY THROUGH POSTPAID CUSTOMER SATISFACTION PT. TELKOMSEL INDONESIA
Muhammad Rais;
Mursalim Nohong;
Abdul Razak Munir
Hasanuddin Journal of Applied Business and Entrepreneurship Vol 5 No 1 (2022)
Publisher : Master of Management, Faculty of Economics and Business, Hasanuddin University.
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DOI: 10.26487/hjabe.v5i1.507
This study aims to determine the effect of Customer Relationship Management (CRM) on customer loyalty through postpaid customer satisfaction of PT Telkomsel Indonesia. The method used in this research is the descriptive method and the quantitative method. The descriptive method is used to find out how consumers respond to the service quality of PT Telkomsel in applying the CRM method to customer loyalty through customer satisfaction. While quantitative methods are used to examine certain populations or samples, collect data, and use research instruments. The research data were processed and analyzed using the path analysis method (path analysis). The results of the path I analysis test show a coefficient correlation (R2) of 0.990 and the results of the second path analysis test show a coefficient correlation (R2) of 0.993 which indicates that the relationship between the independent and dependent variables is very strong because it has a positive R-value and is close to one. The indirect effect of the CRM variable on customer loyalty through customer satisfaction using the Sobel test. The results of this test show the value of the t count > t table, which is 2.870 > 2.776. So it can be concluded that there is a significant influence of CRM on Customer Loyalty through Customer Satisfaction.
MINIMISASI BIAYA PRODUKSI PADA UD. AMINO MALANG
Deni Firmansyah
Manajemen Bisnis Vol. 1 No. 2 (2011): October
Publisher : Universitas muhammadiyah malang
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DOI: 10.22219/jmb.v1i2.1337
Jurusan Manajemen Fakultas Ekonomi UMMEmail : deni.bond@gmail.comABSTRACTThis study, entitled “Cost of Production Minimization at UD. Amino Malang”. The purpose is to determinethe exact amount of production in July, August and September 2011 which having minimize cost ofproduction. Analysis method is the Linear Programming Simplex Method approach. The method oflinear programming is a mathematical method or technique that is used to assist managers in makingdecisions regarding the determination of the amount of labor, raw materials, capital machinery andworking hours. Based on the method of Linear Programming, it can be known that the amount ofnormal production in July 2011 at 120.404 units, the number of normal production in August 2011 at118.800 units and the amount of overtime production in August 2011 at 8.325 units, the number ofnormal production of 123.987 units in September 2011 and the company bear the total production costat least Rp. 114. 840. 069, -.Keywords: total production, production cost, minimization.
PERANCANGAN KEAMANAN CCTV DENGAN MENGGUNAKAN RASPBERRY PI MODEL B DAN SENSOR OBJECT PIR
Zakial Vikki;
Rudi Hendrawan
Jurnal Elektro dan Informatika Vol 1 No 1 (2020): Maret 2020
Publisher : LPPM-UNIKI
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Based on the idea of making a space security design system, this research will make a prototype of a space accesssecurity system using a PIR object sensor. In the study of space access security systems using one of the developing microcontrollers, the Raspberry Pi. Raspberry Pi is a microcontroller based on SBC (Board Chip system). Raspberry Pi or often abbreviated as Raspi, is a single board computer (Single Board Circuit / SBC) which is as large as a credit card.You could say Raspi is a PC (Personal Computer) because its function can replace desktop computers today and its small size so it is practically carried anywhere. The purpose of this study is to produce a security system that is cost-effective and security is also guaranteed through CCTV using Raspberry Pi and the Object Pir Sensor. This security system is expected to be able to improve the security of space access in our environment, both at home and on campus. Key words: CCTV security design using Raspberry Pi and PIR Object Sensor
Implementasi Sistem Informasi Manajemen dalam Mendukung Pelayanan Administrasi di SMA Negeri 1 Barru
Musdalifah Musdalifah;
Nasir Mahmud;
Kasmawati Kasmawati
Kelola: Journal of Islamic Education Management Vol 4, No 1 (2019): Kelola: Journal of Islamic Education Management
Publisher : Institut Agama Islam Negeri (IAIN) Palopo
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DOI: 10.24256/kelola.v4i1.785
This study aimed to determine the implementation of system information management and administrative services at SMA Negeri 1 Barru. This research is a field research using qualitative methods and qualitative approaches. Data collection techniques used were interviews and observation. The results showed that the application of management information systems in supporting administrative services at SMA Negeri 1 Barru had been well implemented by utilizing all facilities and infrastructure facilities as a foothold in optimizing the application of system information management.
SENI FOLKLOR WAYANG KULIT SEBAGAI ATRAKSI PARIWISATA BUDAYA
Priyanto Priyanto
Media Bahasa, Sastra, dan Budaya Wahana Vol 27, No 2 (2021): Volume 27 Nomor 2 Tahun 2021
Publisher : Universitas Pakuan
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DOI: 10.33751/wahana.v27i2.4546
Abstract The art of wayang kulit is an example of a form of folklore. Puppets are images made of leather, wood, and other materials as a means of attraction. It is estimated that there are hundreds of puppets in Indonesia, but at this time more than half of them are no longer played and some are even extinct. The focus of this article is to understand wayang kulit as a part of oral folklore and art in Indonesia, to its development and potential as a tourist attraction. The research method is carried out through literature studies of journals and other sources. At first wayang functioned as a means of ritual (religion) and had a close relationship with traditional values, but nowadays wayang has changed its function into purely entertainment or spectacle attractions and tourist attractions for the community. This change in the function of wayang is an opportunity for the tourism sector to develop its diversity of attractions. Keywords: cultural tourism, folklore, wayang AbstrakSeni wayang kulit merupakan salah satu contoh dari bentuk folklor. Wayang merupakan gambar yang terbuat dari kulit, kayu, dan bahan lainnya sebagai sarana atraksi. Diperkirakan wayang yang terdapat di Indonesia jumlahnya mencapai ratusan, namun pada saat ini lebih dari setengahnya sudah tidak dimainkan lagi bahkan ada yang sudah punah. Fokus dari artikel ini adalah memahami wayang kulit sebagai salah satu folklor sebagian lisan dan kesenian di Indonesia, hingga perkembangan dan potensinya sebagai salah satu daya tarik atraksi pariwisata. Metode penelitian yang dilakukan melalui studi pustaka jurnal-jurnal dan sumber lainnya. Pada awalnya wayang berfungsi sebagai sarana ritual (religi) dan memiliki hubungan erat dengan nilai-nilai tradisi, namun saat kini wayang telah berubah fungsi menjadi murni atraksi hiburan atau tontonan dan atraksi wisata bagi masyarakat. Perubahan fungsi dari wayang inilah yang menjadi peluang bagi sektor pariwisata mengembangkan keberagaman atraksinya. Kata kunci: folklor, pariwisata budaya, wayang
DAYA TARIK DESTINASI PARIWISATA BUDAYA STUDI KASUS MUSEUM BAHARI JAKARTA
Priyanto Priyanto
Media Bahasa, Sastra, dan Budaya Wahana Vol 27, No 1 (2021): Volume 27 Nomor 1 Tahun 2021
Publisher : Universitas Pakuan
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DOI: 10.33751/wahana.v27i1.4124
Abstract This study aims to examine the use of the Jakarta Maritime Museum's resources as an attraction for cultural tourism destinations. This study uses a qualitative research approach with descriptive analysis. The stages in this research are observation, description and interpretation through the approach of the concept of cultural tourism and the concept of museology. Through this research, it is hoped that optimal results will be obtained on how to use Jakarta's maritime museum resources as an attraction for cultural tourism destinations. The results of this research are also expected to be able to present the role and function of the Jakarta Maritime Museum through its various presentations that can be useful for the community. Keywords: Cultural Tourism, Jakarta Maritime Museum AbstrakPenelitian ini bertujuan untuk mengkaji Pemanfaatan Sumber Daya Museum Bahari Jakarta Sebagai Daya Tarik Destinasi Wisata Budaya. Penelitian ini menggunakan metode pendekatan penelitian kualitatif dengan analisis deskriptif. Tahapan dalam penelitian ini adalah observasi, deskripsi dan interpretasi melalui pendekatan konsep pariwisata budaya dan konsep museologi. Melalui penelitian ini diharapkan akan memperoleh hasil yang optimal bagaimana pemanfaatan sumber daya museum bahari Jakarta sebagai daya tarik destinasi wisata budaya. Hasil penelitian ini juga diharapkan akan dapat menyajikan peran dan fungsi Museum Bahari Jakarta melalui berbagai penyajiannya dapat bermanfaat untuk masyarakat. Kata Kunci : Pariwisata Budaya, Museum Bahari Jakarta
Pengembangan Model Pelatihan Guru Sekolah Menengah Kejuruan Kelompok Seni dan Budaya
Edhy Susatya
Jurnal Pendidikan dan Kebudayaan Vol. 19 No. 1 (2013)
Publisher : Badan Standar, Kurikulum, dan Asesmen Pendidikan, Kemendikbudristek
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DOI: 10.24832/jpnk.v19i1.111
This research and development aimed to find out an effective training model to be applied in vocational teacher training of Vocational High School of Arts and Culture. The method used in the research was Research and Development (R&D). Its its design used was the postest only with comparison group. The data was analyzed using t-test, statistic analysis, and descriptive analysis. The variable influencing the success of training implementation are the quality of: 1) sources; 2) program; 3) academic facilities; 4) supporting facilities; and 5) services. This research and development results an open design training model. An open design training model emphasizes on increasing creativity, developing expression, sharpening sensitivity, and developing innovation. The final conclusion of the research is that the use of open design training model is proven to increase the quality of competence mastery, the quality of works, and the productivity of the participants. ABSTRAK Tujuan penelitian dan pengembangan ini yaitu untuk menemukan model pelatihan yang efektif dan dapat diterapkan pada pelaksanaan pendidikan dan pelatihan (diklat) guru produktif Sekolah Menengah Kejuruan kelompok Seni dan Budaya. Metode penelitian menggunakan Research and Development (R&D). Desain penelitian menerapkan model “postest only with comparison group designâ€. Teknik analisis data menggunakan analisis uji beda, analisis statistik dan analisis deskriptif. Aspek-aspek yang berpengaruh terhadap keberhasilan pelaksanaan pelatihan, yaitu kualitas: 1) nara sumber; 2) program; 3) fasilitas akademik; 4) fasilitas penunjang; dan 5) pelayanan. Penelitian ini menghasilkan model pelatihan open design. Model pelatihan open design menekankan pada peningkatan kreativitas, menumbuhkan ekspresi, menajamkan sensitivitas, dan mengembangkan inovasi. Simpulan penelitian ini yaitu dengan menggunakan model pelatihan open design terbukti dapat meningkatkan kualitas penguasaan kompetensi, kualitas karya, dan produktivitas peserta diklat.Â
PENGARUH SUPPORTIVE THERAPY PADA LANSIA TERHADAP DEPRESI DI UPT PSTW JOMBANG DINAS SOSIAL PROPINSI JAWA TIMUR
Sucipto Sucipto;
Fajar Rinawati
coba Vol 7 No 2 (2019): Mei 2019
Publisher : Akademi Keperawatan Dharma Husada Kediri
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DOI: 10.32831/jik.v7i2.212
Depresi merupakan salah satu gangguan mental yang banyak dijumpai pada lansia akibat proses penuaan. Depresi dapat memperpendek harapan hidup dengan mencetuskan atau memperburuk kemunduran fisik, kualitas hidup menurun, dan menghambat pemenuhan tugas-tugas pemenuhan lansia. (Stanley & Beare, 2006). Terapi suportif merupakan jenis terapi psikologis yang bertujuan untuk membantu klien agar dapat berfungsi lebih baik dengan memberikan dukungan secara pribadi. Desain penelitian yang digunakan adalah desain Desain pre tes - pos tes satu kelompok (One Group Pretes Postes Design) yang membandingkan pengaruh suatu intervensi, yaitu supportive therapy terhadap perubahan depresi pada lansia di panti. Pengukuran data depresi menggunakan Kuisioner Geriatric Depresi Scale (GDS) cek list Analisa data menggunakan uji statistik dengan Wilcoxon. dengan hasil nilai p-value: 0,011, Hal ini menunjukkan bahwa ada perbedaan yang signifikan. Jadi supportive therapy dapat menurunkan depresi lansia di UPT PSTW Jombang.
Upaya Peningkatan Tata Kelola Perpustakaan Sekolah Dasar Negeri 69 Balang-Balang Sinjai Barat
Taufiq Mathar;
Ainun Wardani;
Musdalifah Musdalifah;
Marhani Indah Sari;
Zulkifli Zulkifli
Literatify: Trends in Library Developments Vol 2 No 2 (2021): SEPTEMBER
Publisher : UPT Perpustakaan UIN Alauddin Makassar
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DOI: 10.24252/literatify.v2i2.24137
Elementary school libraries are an integral part and one of the learning sources in school. Its role in supporting the learning process is highly expected. This paper describes the improvement of library management at SD Negeri 69 Balang-Balang’s Library, West Sinjai, based on the practice of fieldwork carried out for almost a month in the location. During that time, direct observation and interaction with the objects were carried out. As result, generally, some of the objects that have been improved are spatial planning and management of collections and other resources in the library. In addition, the library is also suggested to be able to design programs regarding developing reading interest for the students.
Pengaruh Motivasi Belajar Terhadap Kemandirian Belajar Pada Pembelajaran Daring di Masa Pandemi Covid-19
Faradiba Jabnabillah
Jurnal Pendidik Indonesia (JPIn) Vol 4, No 2: Oktober 2021
Publisher : Yayasan Pendidikan Intan Cendekia
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DOI: 10.47165/jpin.v4i2.200
Pandemi Covid-19 memberikan pengaruh buruk terhadap berbagai bidang kehidupan sosial. Salah satunya ialah bidang pendidikan. Hal ini menyebabkan pembelajaran yang semula dilakukan secara tatap muka harus dialihkan menjadi pembelajaran daring. Masalah ini dapat mempengaruhi motivasi dan kemandirian belajar mahasiswa khususnya dalam pembelajaran Matematika. Adapun tujuan pada penelitian ini yaitu untuk mendeskripsikan pengaruh motivasi belajar terhadap kemadirian belajar mahasiswa pada pembelajaran daring di masa pandemi Covid-19. Penelitian ini menggunakan pendekatan kuantitatif deskriptif. Teknik pengumpulan data yang digunakan adalah metode observasi dan kuesioner. Teknik analisis data menggunakan metode uji t, analisis regresi sederhana dan koefisien determinasi. Hasil pada penelitian ini menjelaskan bahwa motivasi belajar berpengaruh terhadap kemandirian belajar secara signifikan. Sementara itu, pengaruh dari variabel motivasi belajar terhadap kemandirian belajar bernilai positif yang artinya jika motivasi belajar meningkat maka kemandirian belajar juga akan mengalami peningkatan. Sedangkan pada koefisien determinasi menunjukkan hasil bahwa motivasi belajar memiliki proporsi pengaruh terhadap kemandirian belajar sebesar 51,6% pada pembelajaran daring di masa pandemi covid-19.