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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Ekonomi dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI Journal Of Management Science (JMAS) Jurnal Review Pendidikan dan Pengajaran (JRPP) Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Jurnal Ilmiah Manajemen Kesatuan Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Journal of Economics and Business UBS Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Disrupsi Bisnis Journal La Bisecoman International Journal of Engineering, Science and Information Technology Dynamic Management Journal Action Research Literate (ARL) Journal of Economic, Business and Engineering (JEBE) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Jurnal Locus Penelitian dan Pengabdian Jurnal Ekonomika Dan Bisnis Journal of Management and Digital Business Bulletin of Management and Business Journal of Accounting and Finance Management (JAFM) Return : Study of Management, Economic and Bussines Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Cerdika: Jurnal Ilmiah Indonesia Indonesian Research Journal on Education Innovative: Journal Of Social Science Research Jurnal Informatika Ekonomi Bisnis Mutiara: Multidiciplinary Scientifict Journal Advances In Social Humanities Research Jurnal Penelitian Pendidikan Indonesia Journal of Management, Economic, and Financial
Indradewa, Rhian
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Operational Planning of X-ray Screening Detection System: Feasibility Analysis, Capacity, and Service Process Analysis Approach Safari, Jen Jen Mohammda; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

This study analyzes the operational framework of PT. CKK in providing accurate and reliable security equipment repair and maintenance services through the integration of process design, technology, and supply chain management. Using a mixed approach involving case studies, document analysis, stakeholder interviews, field observations, and service flow simulations, the study developed a service blueprint that includes repair processes, preventive maintenance, and the application of technologies such as AI/Analytics for damage prediction, GPS-integrated CRM, blockchain for supply chain transparency, and custom testing tools. The results show that this strategy is able to optimize service efficiency, minimize operational downtime, and ensure compliance with international standards (TSA and ECAC). However, limitations such as the theoretical nature of the implementation of advanced technologies, reliance on the quality of historical data, and high investment burden need to be addressed. Managerial implications recommend strengthening data infrastructure, gradual technology adoption, e-learning-based HR training, supplier diversification, and expansion to the latest generation of security systems. This research provides practical guidance for security equipment maintenance service companies to improve service reliability while supporting market penetration in Indonesia through a combination of technical innovation and measurable operational management. The validation findings through limited simulations and focus group discussions also emphasized the importance of a balance between technological innovation and adaptation to operational limitations in the field
Risk Management in Business Planning X-ray Screening Detection System: Identification, Evaluation, and Mitigation Strategies Sitinjak, Brando; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

This study examines ISO 31000-based risk management at PT. CKK, an airport and port security X-Ray equipment repair service company regulated by ICAO, TSA, and BAPETEN. This qualitative study uses holistic case studies to assess the effectiveness of risk management frameworks in achieving short-term (reduced machine downtime <1% per month, SLAs <2 hours) and long-term (ASEAN expansion, IoT/AI adoption up to 80% of customers) business goals. The risk management approach includes risk identification (engine downtime with RPN=15 and bad debt collection with RPN=16), likelihood and impact matrix analysis, priority evaluation, risk handling, and Key Risk Indicators monitoring. The results reveal that integrating tailored, inclusive, and dynamic risk management principles with business goals reduced residual risk by 60–80% using IoT/AI for damage prediction and blockchain for supply chain transparency. Operations (29.4%) and marketing (27.9%) will account for most of the IDR 739.6 billion risk management cost in five years. These findings help similar organizations optimize risk management in the X-Ray-based security technology industry with rigorous restrictions and expand into the ASEAN regional market
Marketing Plan For Recycled Paper Hub Business Project Pratama, Aditya; Indradewa, Rhian; Yanuar Rahmat Syah, Tantri; Kustiawan, Unggul
Dinasti International Journal of Management Science Vol. 5 No. 6 (2024): Dinasti International Journal of Management Science (July - August 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v5i6.2839

Abstract

Businesses that run in recycling industries are one of the trends that are now in demand by many parties and supported by both national and international governments, but in the practice of these business activities there are many components that must be considered, especially if an entity is in the business to business sector. PT Recycled Paper Hub came as an competitive alternative that offers products in the form of recycled paper materials with low impurity levels which will later be used by companies to be processed again into many forms including packaging. By analyzing and implementing a marketing mix approach in accordance with the vision and mission, analysis data obtained from research on internal and external strengths that are quantitative and qualitative, the data obtained reflects business activities in order to achieve business excellence. In this study, the marketing mix carried by PT Recycled Paper Hub is Direct Marketing NICE.
Linen Rental Laundry Human Capital Plan with Rfid Technology in PT. Think Clean Laundry Virtadaniati, Wenny; Indradewa, Rhian; Nugroho, Sukmo Hadi; Iskandar, Muhammad Dhafi
Jurnal Pendidikan Indonesia Vol. 5 No. 10 (2024): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v5i10.5698

Abstract

in the laundry industry has become an effective solution to address current challenges. The implementation of RFID in the Linen Rental system can enhance inventory management efficiency and minimize errors in record-keeping. PT. Think Clean Laundry is a service provider of RFID Laundry and Linen Rental, offering laundry and linen rental services for hospitals, hotels, manufacturing, and transportation, supported by adequate technology and resources. The company is located at Jl. Kawasan Industri Bekasi Fajar Blok D18 Mekar Wangi MM2100 Industrial Town, Mekar Wangi, Cikarang Barat, Kab. Bekasi, West Java. Human capital refers to the knowledge and research discussing the role and contribution of human resources in the context of business and management. Human capital encompasses the knowledge, skills, experience, and abilities possessed by individuals within an organization. Planning Human Capital to ensure the success of the Linen Rental Laundry business using RFID technology at PT. Think Clean Laundry plays a crucial role in attracting and selecting the right employees, ensuring that the team has the skills and attitudes that align with the company’s needs.
Strategi Pemasaran BP Active Mobile Fuel Station PT Whez Energi Sejahtera Di Bawah Lisensi British Petroleum – AKR Surojo, Himbang; Indradewa, Rhian; Negoro, Dimas Angga; Hamdi, Edi
Jurnal Pendidikan Indonesia Vol. 5 No. 11 (2024): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v5i11.6288

Abstract

Mobile Fuel Station merupakan inovasi terbaru di Indonesia yang memungkinkan pengisian bahan bakar langsung ke kendaraan di lokasi yang fleksibel, terutama di area yang belum memiliki stasiun bahan bakar tetap. Fokus strategi pemasaran Mobile Fuel Station adalah pada segmentasi, targeting, positioning, dan bauran pemasaran untuk kemudian mengeksplorasi cara memperkenalkan konsep ini kepada konsumen, mengidentifikasi segmen pasar yang relevan, menentukan posisi Mobile Fuel Station dalam benak konsumen, dan merancang bauran pemasaran yang efektif. Kesimpulan menunjukkan bahwa Mobile Fuel Station memiliki potensi besar untuk mengurangi ketergantungan pada stasiun bahan bakar tetap dan memberikan layanan yang lebih nyaman bagi pengguna kendaraan roda 2.
Risk Management Plan of "Remedies" Postpartum Care Center: Framework for Mitigating Challenges and Enhancing Quality Irhamdani, Irhamdani; Indradewa, Rhian; Kustiawan, Unggul; Pamungkas, Rian Adi
Jurnal Pendidikan Indonesia Vol. 6 No. 3 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i3.7477

Abstract

Risk management is a critical component of business operations, particularly in the healthcare sector, such as in postpartum care centers. This study aims to design a comprehensive risk management plan for Remedies, a postpartum care center in Indonesia, based on the ISO 31000:2018 standard. The proposed framework encompasses the identification, analysis, evaluation, and treatment of both internal and external risks that could impact service quality, reputation, and financial stability. Short-term, medium-term, and long-term objectives are formulated to ensure alignment with the company’s vision of becoming an innovative and inspirational care center. The methodology employed involves risk analysis based on probability and impact, as well as the implementation of mitigation strategies tailored to Remedies' operational context. The findings reveal that the primary risks faced include clinical, reputational, compliance, operational, and financial risks. Risk treatment strategies focus on enhancing service quality, staff training, revenue diversification, and the adoption of innovative technologies. Additionally, communication and consultation with stakeholders are identified as crucial factors in ensuring the effectiveness of risk management. This study provides practical contributions by offering a risk management framework that can be adapted by other healthcare centers. The recommendations emphasize the importance of regular monitoring, continuous evaluation, and adequate budget allocation for risk management implementation. By adopting these measures, Remedies can mitigate operational challenges, improve service quality, and achieve long-term financial stability.
"Remedies" Postpartum Care Center: Human Capital Strategy Planning Perdana, Rival; Indradewa, Rhian; Kustiawan, Unggul; Pamungkas, Rian Adi
Jurnal Pendidikan Indonesia Vol. 6 No. 3 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i3.7482

Abstract

Human capital planning is a crucial aspect of the healthcare service industry, particularly in the postpartum care sector, which requires a workforce with high medical, psychological, and social competencies. Qualified healthcare professionals play a vital role in ensuring maternal recovery after childbirth, preventing health complications, and supporting the success of exclusive breastfeeding and infant well-being. However, challenges in human resources management in this sector remain significant, including high turnover rates among medical personnel, heavy workloads, and limited competency-based training systems. To address these challenges, a strategic and adaptive human capital planning approach is necessary to ensure a high-quality and sustainable workforce. This business plan aims to analyze the human capital planning strategy implemented by Remedies, a postpartum healthcare center, using the McKinsey 7S Model. This approach is used to evaluate the alignment of human resources strategies with the organization’s business objectives, which influence the effectiveness of workforce management. Remedies applies a short-term, medium-term, and long-term human capital strategy, focusing on enhancing medical staff competencies, strengthening organizational culture, and adopting digital technology in HR systems. In the short-term strategy, Remedies emphasizes competency-based recruitment and fundamental training for new healthcare staff. The medium-term strategy focuses on workforce skill development, professional certification, and reinforcing an empathy- and innovation-based organizational culture. Meanwhile, the long-term strategy involves the implementation of a knowledge management system, human resources digitalization, and leadership programs to prepare the future workforce. This business plan provides valuable contributions to healthcare service providers, academics, and policymakers in understanding effective human capital planning strategies to improve postpartum healthcare services. The recommendations include strengthening competency-based recruitment policies, developing incentive and employee welfare systems, and optimizing digital technology in human resources management. By implementing these strategies, healthcare organizations are expected to enhance competitiveness, reduce turnover rates, and ensure high-quality services for mothers and infants after childbirth.
The Influence of Service Quality, InformationQuality, and System Quality on Perceived Value on Customer Satisfaction Pitaloka, Olivia Inger; Indradewa, Rhian
Jurnal Pendidikan Indonesia Vol. 6 No. 8 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i8.8494

Abstract

This study aims to evaluate the influence of Service Quality, Information Quality, and System Quality on Customer Satisfaction mediated by Perceived Value in the context of e-learning usage among students in Java. The research background highlights the importance of enhancing student satisfaction with e-learning to support the effectiveness of online learning processes. This research employed a quantitative approach using Structural Equation Modeling –Partial Least Squares (SEM-PLS). The research sample comprised 137 active students utilizing e-learning platforms from universities in Java. The results indicated that Service Quality, Information Quality, and System Quality significantly influenced Perceived Value. Service Quality and System Quality had a significant effect on Customer Satisfaction, whereas Information Quality did not directly impact Customer Satisfaction significantly. The study recommends that universities improve system and service quality and enhance information quality in e-learning platforms to increase Perceived Value and student satisfaction. This research contributes deeper insights for university management to effectively manage e-learning platforms and enhance student satisfaction
Sistem Manajemen Risiko Berbasis ISO 31000:2018 di RS Khusus Tumbuh Kembang GSH Nasution, Titi Anggraeni; Indradewa, Rhian; Rahmat Syah, Tantri Yanuar; Pamungkas, Rian Adi
Cerdika: Jurnal Ilmiah Indonesia Vol. 5 No. 5 (2025): Cerdika: Jurnal Ilmiah Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/cerdika.v5i5.2593

Abstract

Rumah Sakit Khusus Tumbuh Kembang adalah fasilitas pelayanan kesehatan yang terdiri dari pelayanan multidisiplin yang memantau dan menangani masalah pertumbuhan dan perkembangan anak sejak lahir sampai berusia18 tahun atau pengobatan terhadap anak yang mengalami gangguan pada tumbuh kembang. Penelitian ini bertujuan untuk menganalisis bagaimana manajemen risiko diterapkan sesuai dengan standar ISO 31000:2018. Penelitian ini dilakukan dengan menggunakan metode kualitatif deskriptif, para peneliti mengumpulkan data yang relevan melalui studi literatur dan tinjauan pustaka yang berkaitan dengan masalah atau topik penelitian. Hal ini dilakukan dengan mengidentifikasi dan mengevaluasi risiko di RS Khusus Tumbuh Kembang GSH dengan menggunakan model yang telah dikembangkan sebelumnya, dan menyarankan tindakan manajemen risiko yang sesuai untuk mengatasi risiko yang telah teridentifikasi dalam kasus studi di RS Khusus Tumbuh Kembang GSH. Berdasarkan penelitian yang telah dilakukan di RS Khusus Tumbuh Kembang GSH menggunakan metode ISO 31000 : 2018 didapatkan kesimpulan bahwa analisis risiko pada fasilitas pelayanan Kesehatan yaitu Rumah Sakit dikategorikan menjadi empat tahapan. Tahap pertama adalah identifikasi, kedua adalah analisis Risiko, ketiga Evaluasi Risiko, dan Perlakuan Risiko. Dengan metode yang digunakan didapatkan hasil bahwa terdapat 2 jenis risiko yaitu risiko internal dan risiko eksternal. Risiko internal terdiri dfari risiko pemasaran, risiko operasional, risiko human capital, risiko keuangan. Sedangkan risiko eksternal terdiri dari risiko politik, risiko ekonomi, risiko social, risiko teknologi dan risiko lainnya. Diberikan juga rekomendasi mitigasi yang tepat untuk 35 risiko untuk tingkat low, moderate, high dan extreme.
Slimmingfique slimming clinic business financial planning Arlindo Hartono, Agustinus; Indradewa, Rhian
Junal Ilmu Manajemen Vol 7 No 1 (2024): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v7i1.393

Abstract

The health and beauty services industry in Indonesia, particularly PT Shadeka Cipta Gemilang (Slimmingfique), is experiencing rapid growth and complex challenges. This research uncovers the company's financial and operational planning strategies, including cost budget management, development capital, and profit projections. The analysis involves revenue, marketing cost allocation, human resource management, and risk management, illustrating the company's adaptation to market dynamics. The research explored the impact of regulatory changes on PT Shadeka Cipta Gemilang's planning, demonstrating the company's flexibility and resilience. Best practices, such as information technology integration, improved operational efficiency, and risk management, are identified. On Financial Analysis, projected income statement, balance sheet, cash flow, and financial ratio analysis showed increased profit and asset growth. The research highlighted the feasibility of the investment with increased ROI, short Payback Period, and positive NPV. The findings provide valuable insights for similar companies looking to improve their financial and operational performance in a dynamic industry.
Co-Authors Abadi , Ferryal Abadi, Ferryal Abdella, Rahajeng Ayesha Adian, Fransiskus Aditya Pratama Agus Munandar, Agus Aidil Fadli, Jul Andre Andre, Andre Andriyanto, Irwin Angga Negoro, Dimas Anggreiawan, Franky Anggriwan, Phellano Arianto, Fajar Surya ARIS RIYANTO Arlindo Hartono, Agustinus Ayu Anggia, Bunga Azizah, Ridha Nurul Bakar, Lintang Abu Bakir, Bakir Cahyanti, Ichtiar Melia Dakaria, Yus Daruhadi, Gagah Derris, Frima Dhafi Iskandar , Muhammad Edi Hamdi Ekania, Mega El Khair, Minanda Elson, Morten Fathoni, Rialdi Fuad Giyanto Gunawan, Wawan Iwan Hadi Nugroho, Sukmo Haloho, Kastauli Hema Varna, Thu Hidayah, Aqmarina Hindarti, Efa Iin Inayah, Iin Imelda Citra Anggraini Indomarco, Tokingli Indra Gunawan Irhamdani, Irhamdani Iskandriani, Amalia Isworo, Joko Kurnia Pangestu, Yudha Kurniawan Kurniawan Kusnadi, Deky Kustiawan, Unggul Martianto, Yudha Hartlanda Miqdarsah, Malikulqadr Muhammad Dhafi Iskandar Mukhlis, Muhammad Musdiana Mayang Putri, Elly Mutiara Elgasari, Fitri Naibaho, Santy Berliana Nasution, Titi Anggraeni Negoro, Dimas Angga Ningsih, Susilowati Nugroho, Sukmo Hadi Nurwijayanti Paksi, Yanuar Buana Perdana, Rival Pitaloka, Olivia Inger Pranoto, Ari Prasetio, Agustinus Ayung Putri, Elly Musdiana Mayang Rahmat, Didi Rany, Yenny Ria Tuljanah, Lia Rian Adi Pamungkas Rogaya, St Safari, Jen Jen Mohammda Santiajie, Santiajie Saputra, Edwin Tri Angga Sartono, Saptiangga Sembiring, Rinawati Septian, Irvan Rizki Setiawan, Rizki Muharom Setiawan, Zatmiko Siagian, Theresia V Sidik, Satrio Riyono Sinaga, Hans Salomo Tiberias Sitinjak, Brando Sri Damayanti, Alia Suhendro Suhendro Sumirat, Yuyun Sunaryanto, Ketut Sunaryato, Ketut Surojo, Himbang Suwarto Suwarto Syabilla, Artana Diva Tantri Yanuar Rahmat Syah Virtadaniati, Wenny Whitney, Whitney Wiladiyah, Lala Yanuar Rahmat Syah, Tantri Yaqin, Ade Ainul Yudiarso, Hari Sapto Yudistria, Yuyus Yuliati, Elly