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PENGARUH PELATIHAN DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ADAPTABILITAS PEGAWAI DENGAN KOMPETENSI SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DIREKTORAT JENDERAL BEA DAN CUKAI JAWA TIMUR I
Zulkarnain, Zaki;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2419
This study aims to analyze the effects of training and transformational leadership on employee adaptability, with competence as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that training and transformational leadership have positive and significant effects on employee competence. Competence, training, and transformational leadership also have positive and significant effects on employee adaptability. Competence significantly mediates the effects of training and transformational leadership on employee adaptability. Since both the direct and indirect effects are significant, competence functions as a complementary partial mediator. These findings indicate that employee adaptability can be strengthened through relevant training programs, transformational leadership practices, and continuous competence development.
PENGARUH PENEGAK DISIPLIN DAN SISTEM REWARD AND PUNISHMENT TERHADAP KEPATUHAN PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA SUB UNSUR AUDIT KANWIL BEA DAN CUKAI JAWA TIMUR I
Arba, Yan Muhtadi;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2420
This study aims to analyze the effects of discipline enforcement and reward and punishment systems on employee compliance, with job satisfaction as a mediating variable among employees of the Audit Sub-Element at customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 41 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares-Structural Equation Modeling with SmartPLS. The results show that discipline enforcement and reward and punishment systems have positive and significant effects on job satisfaction. Job satisfaction has a positive and significant effect on employee compliance and represents the strongest direct effect in the research model. In contrast, discipline enforcement and reward and punishment systems do not have significant direct effects on employee compliance. Job satisfaction fully mediates the effects of discipline enforcement and reward and punishment systems on employee compliance. These findings indicate that employee compliance can be more effectively strengthened through fair, transparent, and consistent discipline enforcement and reward and punishment systems that improve job satisfaction.
PENGARUH RISIKO PEKERJAAN DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI DENGAN KEPEMIMPINAN TRANSFORMASIONAL SEBAGAI VARIABEL MODERASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I
Anshori, Wahid;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2421
This study aims to analyze the effects of occupational risk and work environment on employee performance and examine the moderating role of transformational leadership among employees of customs and excise regional office I of east java. This study employed a quantitative survey approach. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that occupational risk has a negative and significant effect on employee performance, while the work environment and transformational leadership have positive and significant effects on employee performance. Transformational leadership does not moderate the effect of occupational risk on employee performance. However, transformational leadership strengthens the positive effect of the work environment on employee performance. The research model explains 72.2% of the variance in employee performance. These findings indicate that improving employee performance requires effective occupational risk management, a supportive work environment, and stronger transformational leadership practices.
PENGARUH ETHICAL CLIMATE DAN KEPEMIMPINAN ETIS TERHADAP MORAL DISENGAGEMENT DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I
Suhartoyo, Suhartoyo;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2422
This study aims to analyze the effects of ethical climate and ethical leadership on moral disengagement, with organizational commitment as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. Hypothesis testing was conducted through a bootstrapping procedure. The results show that ethical climate and ethical leadership have positive and significant effects on organizational commitment. Organizational commitment, ethical climate, and ethical leadership have negative and significant effects on moral disengagement. Organizational commitment also partially and complementarily mediates the effects of ethical climate and ethical leadership on moral disengagement. The model explains 66.1% of the variance in moral disengagement. These findings indicate that strengthening the ethical climate, leadership role modeling, and employee commitment is essential to reducing the tendency to justify behavior that conflicts with organizational moral values
PENGARUH WORK LIFE BALANCE DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI KANWIL DJBC JAWA TIMUR I DENGAN EMPLOYEE ENGAGEMENT SEBAGAI VARIABEL MEDIASI
Asdwiyantoro, Septian;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2423
This study aims to analyze the effects of work-life balance and the work environment on employee performance, with emp loyee engagement as a mediating variable at customs and excise regional office I of east java. This study employed a quantitative approach using an explanatory research design and survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results indicate that work-life balance and the work environment have positive and significant effects on employee engagement and employee performance. Employee engagement also has a positive and significant effect on employee performance. Furthermore, employee engagement partially and complementarily mediates the effects of work-life balance and the work environment on employee performance. Work-life balance has the strongest direct effect on employee performance. The research model explains 61.4% of the variance in employee performance. These findings indicate that improving employee performance requires strengthening work-life balance, creating a supportive work environment, and increasing employee engagement
PENGARUH BEBAN KERJA DAN LINGKUNGAN KERJA TERHADAP BURNOUT DENGAN WORK LIFE BALANCE SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I
Febriana, Ika;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2424
This study aims to analyze the effects of workload and work environment on burnout, with work-life balance as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that workload has a negative and significant effect on work-life balance, while the work environment has a positive and significant effect on work-life balance. Work-life balance and the work environment have negative and significant effects on burnout, whereas workload has a positive and significant effect on burnout. Work-life balance also provides complementary partial mediation in the effects of workload and the work environment on burnout. The research model explains 65% of the variance in burnout. These findings indicate that controlling workload, creating a supportive work environment, and strengthening work-life balance are essential for reducing employee burnout.
PENGARUH BEBAN KERJA DAN TEKANAN REGULASI TERHADAP STRESS KERJA DENGAN WORK LIFE BALANCE SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DIREKTORAT JENDERAL BEA DAN CUKAI JAWA TIMUR I
Prihandana, Herdi;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2425
This study aims to analyze the effects of workload and regulatory pressure on job stress, with work-life balance as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that workload and regulatory pressure have negative and significant effects on work-life balance. Work-life balance has a negative and significant effect on job stress. Workload and regulatory pressure have positive and significant effects on job stress. Work-life balance partially mediates the effects of workload and regulatory pressure on job stress. Workload was found to have the strongest influence on job stress. These findings indicate that workload management, simplification of regulatory demands, and strengthening work-life balance are important measures for reducing employee job stress.
PENGARUH PELATIHAN DAN PENGEMBANGAN KARIR TERHADAP KINERJA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I DENGAN KOMPETENSI SEBAGAI VARIABEL MEDIASI
Wibowo, Edy Dwi;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2426
This study aims to analyze the effects of training and career development on employee performance, with competence as a mediating variable, at customs and excise regional office I of east java. The study employed a quantitative explanatory approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that training and career development have positive and significant effects on competence. Competence, training, and career development also have positive and significant effects on employee performance. Competence significantly mediates the effect of training on employee performance and the effect of career development on employee performance. Both mediating relationships indicate complementary partial mediation. Training has the strongest direct effect on employee performance. These findings highlight the importance of applicable training, well-directed career development, and continuous competence enhancement in improving employee performance.
PENGARUH EMPLOYEE VOICE DAN PSYCHOLOGICAL SAFETY TERHADAP INNOVATIVE WORK BEHAVIOR MELALUI ANALYSIS PARALYSIS SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I
Prasetyo, Dheni;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2427
This study aims to analyze the effects of employee voice and psychological safety on innovative work behavior through analysis paralysis as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. Hypothesis testing was conducted through bootstrapping with 500 subsamples. The results show that employee voice and psychological safety have negative and significant effects on analysis paralysis. Analysis paralysis has a negative and significant effect on innovative work behavior. Employee voice and psychological safety have positive and significant effects on innovative work behavior. Analysis paralysis partially mediates the effects of employee voice and psychological safety on innovative work behavior. These findings indicate that employees’ innovative behavior can be strengthened by providing greater opportunities to express ideas, fostering psychological safety, and reducing excessive analysis in decision-making.
PENGARUH TRANSFORMASI DIGITAL DAN KOMPETENSI TEKNOLOGI TERHADAP INNOVATIVE BEHAVIOUR DENGAN LEARNING AGILITY SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I
Syafitra, Deri;
Rahayu, Sri;
Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA
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DOI: 10.34127/jrlab.v15i2.2428
This study aims to analyze the effects of digital transformation and technological competence on innovative behaviour, with learning agility as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that digital transformation and technological competence have positive and significant effects on learning agility. Learning agility has a positive and significant effect on innovative behaviour. Digital transformation and technological competence also have positive and significant direct effects on innovative behaviour. Furthermore, learning agility provides complementary partial mediation in the effects of digital transformation and technological competence on innovative behaviour. Digital transformation has the strongest direct effect on innovative behaviour. These findings indicate that improving employees’ innovative behaviour requires strengthening digital work systems, technological competence, and employees’ ability to learn and adapt to change.